The Ugandan Jobline

• Assists the IT Manager in Implementing IT, service delivery
  standards, policies and procedures to support the corporate business plan,
  business operations and support functions. 
• Planning, developing and implementing the ICT applications to ensure
  cost effectiveness
• Assigns and updates business system user security profiles.
• Provides ongoing support of end users through troubleshooting and
  problem solving.
• Trains end users utilising the business system when new releases of
  the software are installed.
• Leads the implementation and testing procedures to ensure that newly
  released software produces the expected results for the business operations.
• Develops job aids to assist end users in effective system
  utilisation.
• Reviews key reports produced by the system to ensure accurate system
  operations.
• Establishes business system backup, recover and data retention
  criteria.
• Guides System Administrators in the deployment of new hardware and
  software technology.
• Ensures that the MIS systems are in working condition at all times.
• Relates with software system contractors and suppliers to resolve
  complex technical problems

• The ideal candidate for the UGAFODE Manager IT Services job must
  possess a Bachelor’s degree in Computer Science from a reputable
  university or college.
• Oracle Database certification will be an added advantage
• Proven experience in administration of Oracle and SQL Database management systems
• Knowledge of Business Administration
• IT and MIS Experience and Training
• One to three years of experience in microfinance or banking computer
  systems and micro credit business knowledge
• Experience in microfinance business processes
• Ability to execute a portfolio management system, Microsoft Office
  Suite and other software that is critical to the business operations
• Banking Compliance Regulations and Legal Legislation
• Knowledge of related statutory IT compliance regulations, IT and MIS
  banking policies, procedures and systems, and lending, banking and
  transformation products policies and procedures
• Excellent interpersonal skills
• Energetic and ability to be active throughout and willingness to
  learn
• High level of honesty, integrity and confidentiality
• Excellent communication skills and high level of customer care
• Willing to work long hours with minimum supervision

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