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Communications Officer Job Careers - Q-Sourcing Servtec

Job Title:             
 Communications Officer
Organization: Q-Sourcing Servtec
Duty Station:  Kampala, Uganda

About US:
Q-Sourcing Servtec. is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Rwanda, Tanzania and South Sudan.

Key Duties and Responsibilities: 
  • Working with the Administration Officer to ensure that all procurements required for communication events are planned and available when required
  • Ensure that invitations, public awareness, adverts are made in a timely manner to the correct audience
  • In liaison with marketing suppliers ensure that branding material meets the standards and specifications of aBi
  • Support information exchange visits that show stakeholders possibilities for effective agri-business practices (focused on aBi’s value chains)
  • Regularly review the operations and communication plan to fully appreciate the events/ external conferences/ etc  and the associated needs
  • Participate in the generation of website content (both text and pictures) alongside the aBi technical teams so as to capture / appreciate data/ information required to update the website
  • Support aBi communication culture by consistently following up on content approvals by management  prior to dissemination for all media platforms
  • Participate in the innovation  and review of  website enhancement strategies and ensure that all ideas for improvement are implemented ( working with 3rd party if required)
  • Monitor the website and social media for  consistency in the content matter and graphic design
  • Scan for website functionality issues and make recommendations for improvements, particularly related to the automated grants management system
  • Analysing feedback and other collected data from communication activities
  • Participate in the implementation of the communications plan by monitoring the schedule of activities and supporting team members through reminders and follow up.
  • Assist Communications Manager in the development of scheduled  reports for presentation etc
  • Work with the internal technical team develop and maintain databases for media contacts and other influencing stakeholders

Qualifications, Skills and Experience: 
  • The applicant for the Communications Officer job must hold a Degree in Mass Communication
  • Member of Public Relations Association Uganda
  • A minimum of five years of experience working in a media environment
  • Experience in Marketing (particularly brand management and awareness)
  • Good understanding of information technology and the role of social media in modern marketing
  • Proven experience of developing good public relationships and working with media houses
  • Demonstrated skills in logistics management and coordination
  • Highly developed writing and creativity skills, capable of developing content for promotional materials in a compelling and effective way

How to Apply:
All Suitably qualified and interested candidates should send their updated CVs via e-mail to cv@qsourcing.com

Note: Kindly mark your application as “Application _ Communications Officer” in the subject line of your email. The interested candidates should submit their application and CV with certified academic qualifications.

Deadline: 22nd November 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

World Bank Jobs - Social Development Specialist

Organization: World Bank
Duty Station: Kampala, Uganda
Reports to: Practice Manager, GSU07, based in Washington, DC.

About World Bank:
The World Bank is a vital source of financial and technical assistance to developing countries around the world. The World Bank provides low-interest loans, zero to low-interest credits, and grants to developing countries. These support a wide array of investments in such areas as education, health, public administration, infrastructure, financial and private sector development, agriculture, and environmental and natural resource management. Some of our projects are co-financed with governments, other multilateral institutions, commercial banks, export credit agencies, and private sector investors.

Job Summary:  The Social Development Specialist provides direct support to clients and Bank teams on social sustainability, social risk management and stakeholder engagement to ensure compliance with the Bank’s Environmental and Social Framework (ESF) which consists of ten Environmental and Social Standards.

Key Duties and Responsibilities: 
Operational work:
·         Provides technical support to government agencies on preparation and implementation of project related social risk management activities and activities to enhance the social sustainability of projects;
·         Provides timely and professionally competent technical review of social assessment products prepared for rural development, infrastructure, private sector, transport, urban and other projects, as needed;
·         Undertake activities designed to manage the social risks on major projects as a technical expert; Interacts with clients at the operational level;
·         Participates in project teams to help develop operational designs and mechanisms to assess social opportunities, impacts, constraints and risks related to both Bank supported operations;
·         Develops and evaluates proposed technical solutions, and assists in preparation of project design documentation, supporting reports, annexes, etc;
·         Actively contributes to the interface with the Government of Uganda including project implementing agencies in resolving implementation issues including where the project has inadvertently impacted the local community adversely; and
·         Provides cross-support as required to the various teams in the portfolio and monitors adherence to the World Bank Environmental and Social Standards.
·         Guides the preparation of Stakeholder Engagement Plans to ensure that the level of consultations is proportional to project risks and impacts and monitor implementation.
Policy work:
·         Actively contributes to dialogue on the implementation of the Environmental and Social Framework with policy makers and government officials, international development partners, civil society, and other stakeholders, and coordinating the Bank's relations with clients on social development;
·         Actively participates in portfolio reviews on social sustainability and social risk management;
·         Makes recommendations on strategies and policy options for counterparts in local and central government agencies;
·         As part of a team, advises government counterpart agencies on policy options for social risk management, particularly resettlement, social risk mitigation planning and institutional capacity development; and
·         Works closely with environmental colleagues to enhance the capacity of the client to implement the Bank’s new environmental and social framework for managing project risks and enhancing the sustainability of World Bank financed projects.
Analytical work:
·         Evaluates studies and practice related to the development of project documentation; and
·         Conducts and contributes to formal and informal analytical advisory activities and research work on key social development issues, notably related to local governance and service delivery, gender mainstreaming, and land property and tenure rights.
Capacity Building:
·         Participates in developing sustainable local and national consultation mechanisms and strategies;
·         To strengthen client capacity, deliver ESF training on specific social standards and tailored to individual projects; and
·         Supervises the work of consultants and technical specialists to ensure consistency and conformity to Bank standards.
·         Identifies potential partnerships as well as new opportunities for engagement around social development aimed at advancing social development in general and social risk management in particular;
·         Works as an active member of the Country Office and Country Team; and
·         Works under the guidance of more senior SD staff and under general direction of Practice Manager.
·         Works under the guidance of more senior social development staff based in Kampala, and under the general direction of the Lead Social Development Specialist (Regional Social Safeguards/ Standards Coordinator, based in Washington, DC) and Lead Social Development Specialist based in Nairobi.

Qualifications, Skills and Experience: 
·         The ideal candidate for the World Bank Group (WBG) Social Development Specialist job placement must hold an Advanced degree in relevant social science (anthropology, sociology, political economy, social development etc.)
·         A minimum of five years’ of experience working in social risk management in Uganda and/or elsewhere in sub-Saharan Africa;
·         Extensive knowledge and experience in addressing issues covered by the World Bank’s new Environmental and Social Framework in complex and challenging settings, and across sectors;
·         Previous experience in resettlement and relocation, land acquisition and in the analysis, assessment and monitoring of resettlement plans and indigenous peoples plans;
·         Experience with community consultation and the preparation, implementation and monitoring of Stakeholder Engagement Plans;
·         Ability to present complex social safeguards and social development issues in a simple way to people of different technical backgrounds;
·         Demonstrated ability to engage effectively with Government, private sector, project beneficiaries and civil society;
·         Strong analytical skills;
·         Excellent interpersonal, problem-solving skills, and ability to think innovatively and strategically to find solutions to complex development problems;
·         Very high level of energy and initiative;
·         Readiness for frequent travel within Uganda and the region.
·         Demonstrated ability to work in and actively contribute to teams and foster a positive team dynamic
·         Experience working in a multicultural setting;
·         Excellent oral and written communication skills.

Core Competencies
·         Demonstrated experience managing the social risks of infrastructure projects in Uganda.
·         Experience managing social issues identified in the World Bank’s new Environmental and Social Framework – Particularly: Environmental and Social assessment (ESS1), Labor and Working Conditions (ESS2), Land Acquisition, Restrictions on Land Use and Involuntary Resettlement (ESS5), Indigenous Peoples/Sub-Saharan African Historically Underserved Traditional Local Communities (ESS7) and Stakeholder Engagement and Information Disclosure (ESS10) – on both high and low risk projects.
·         Solid understanding of social analysis and the implications of social development on policy, institutions, and operations.
·         Experience with consultative and participatory approaches to project design and implementation while deriving results that resonate with the client;
·         Experience developing and monitoring grievance redress mechanisms to ensure accountability and ensure problems are addressed in a timely fashion;
·         Experience conducting social development analyses, deriving results that resonate with the client; ability to coach others in the application of the tools.
·         Knowledge and Experience in Development Arena – Demonstrated ability to translate technical and cross-country knowledge into practical applications and contributions to country and sector strategies;
·         Demonstrated experience in interacting with governments to bring about changes to policy;
·         Demonstrated ability anticipating needs in the field and conducting independent policy discussions with representatives of the government and non-government partners to develop strategies to meet these needs.
·         Demonstrated ability to work as part of a team to develop innovative solutions to complex social risk management problems.
·         Achieves results and identifies mission-driven solutions for the client;
·         Demonstrated ability to create, apply and share knowledge from a range of sources to strengthen internal and or external client solutions.
·         Recommends and takes decisive action.
·         Language Proficiency: English, Knowledge of local languages in Uganda including Luganda considered highly desirable.

How to Apply:  
All suitably qualified and interested candidates who wish to join the World Bank in the aforementioned capacity are encouraged to send their applications Online by reviewing details at the web link below and clicking Apply Now on getting a broader insight of vacancy.

Deadline: 23rd November 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

HR/Admin Officer International NGO Jobs - Malteser International

Job Title:      HR/Admin Officer
Organisation: Malteser International
Duty Station: Kampala, Uganda

About US:
Malteser International is an international non-governmental aid agency for humanitarian aid of the Sovereign Military Order of Malta, founded in 2005 by Malteser Germany (founded in 1953). The relief service has more than 50 years of experience in humanitarian relief and currently covers around 100 projects in about 20 countries in Africa, Asia and the Americas. Malteser International has been working in Uganda since 1996, with projects in several regions of the country. 

Job Summary:  The HR/Admin Officer will guide and manage the overall provision of Human Resources services, policies, and programs for the sub office.

Key Duties and Responsibilities: 
·         Recruitment: Compiling job applications, Coordinate interviews, generally oversee recruitment and hiring process.
·         Assist in preparation of staff contracts, staff renewals, briefing of newly recruited staff, debriefing of departing staff, assist in implementation, review and update of HR Guidelines
·         Regularly update and maintain employee records in an accurate and timely manner.
·         Maintains employee confidence and protects operations by keeping human resource information confidential.
·         Raise procurement requisitions for the HR department.
·         Coordinate exit clearance processes of exiting staff.
·         Receive and distribute incoming mails for the HR department.
·         Logistical organization for HR meetings, Board meetings and staff meetings.
·         Prepare HR monthly reports.
·         Coordinate and maintain MCT and Board meeting records.
·         Consult with departments to identify needs and preferred qualifications when hiring.
·         Plan and coordinate the workforce to best use employees’ talents.
·         Resolve issues between management and employees.
·         Advise managers on policies like equal employment opportunity and sexual harassment.
·         Coordinate and supervise the work of specialists and staff.
·         Maintain health and safety of the workforce and Staff.
·         Develop the Human Resources department and organizational departmental planning.
·         Develop an employee-oriented organizational culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
·         Manage performance management and improvement systems.
·         Charitable giving and employee services and counseling.
·         Office management and ensuring necessary supplies for the office, as well as stock-keeping
·         Prepare official correspondence in coordination with all department
·         Ensure the implementation of Malteser International standards and operational guidelines
·         Take minutes of team meetings, and keep records of official communication
·         Ensure visitors are advised in advance of all arrangements
·         Maintain contact lists
·         Coordinate all staff events. For example, teambuilding events, end of year parties.
·         Oversee and administer contract management and its filing relevant to the implementation of the project/program and the office management such as construction contracts, lease contracts, maintenance contracts, service contracts, telecommunication contracts, etc.
·         Prepare ID cards and deliver visibility items to the staff
·         Ensure regular collection and elaboration of information for communication purposes and public relations
·         Carry out any other relevant duties as assigned by the supervisor or other department

Qualifications, Skills and Experience: 
·         The ideal candidate must hold a Bachelor’s degree of Human Resources Management or related field.
·         Two years of relevant working experience
·         Basic understanding of HR functions, reporting and record keeping requirements
·         Computer skills (Microsoft Office package) and good working knowledge of ITC technologies
·         Good communication skills
·         Knowledge and experience in development or emergency work an asset
·         Fluency in English (written and spoken),
·         Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities
·         Ability to multitask and cope with competing demands under tight deadlines
·         Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
·         Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment
·         Excellent one to one and group communication /information presentation skills
·         Ability to manage conflicting priorities
·         High level of confidentiality
·         Goal oriented with ability to work under pressure, independently and with limited supervision.

How to Apply:
If you are interested in this position, please apply online at kampala.office@malteser-intemational.org. Please kindly submit your application (CV, letter of motivation, copies of diplomas and three professional references)

NB: Please note that Malteser International in Uganda does not ask any applicant payment for any recruitment process

Deadline: 30th November 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Travel Consultant (IATA Certified) Job Placement - FIG Consult Limited (Tour and Travel Company)

Job Title:   Travel Consultant
Organisation: FIG Consult Limited (Tour and Travel Company) 
Duty Station: Kampala, Uganda
Benefits: 850,000 UGX, Health Insurance, etc

About US:
FIG Consult Limited is a leading Human Resource Consultancy. They are recruiting on behalf of a valuable client, one of the oldest tour and travel companies with International accreditation.

Job Summary: The Travel Consultant will be responsible for planning, selling, arranging travel Itineraries and bookings for our clients. The Travel Consultant will be tasked with promoting and booking traveling arrangements for clients, formulating tour or holiday packages with the goal of enhancing client satisfaction and growth to our client base.

Key Duties and Responsibilities: 
·         Carry out research of various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
·         Making and confirming bookings using Amadeus Software.
·         The incumbent will diagnose the clients’ specifications, needs and wishes and sale suitable travel packages or services
·         Be a liaison point between airlines, hotels, care hire services etc. on behalf of clients
·         Record all inquiries and bookings.
·         Support clients in finding travel package deals for their needs, included but not limited to accommodation, transfers and air travel
·         Ensuring that a minimum of 50% of all enquires are converted into bookings by quick, detailed and accurate response enquiries
·         Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
·         The jobholder will also supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
·         Collect deposits and balances (Key account Management)
·         Use promotional techniques and prepare promotional materials to sell itinerary tour packages
·         Handle unforeseen problems and complaints and determine eligibility for money returns
·         Attend conferences to maintain familiarity with tourism trends
·         Create and update electronic records of clients
·         Secure new clients and retention through high level of customer service
·         Provide alternatives for customer travel
·         Focus on Up-selling to increase revenue
·         Build and maintain relationships with key persons
·         Keep financial statements and documents
·         Attain revenue and profit targets
·         Inform clearly all customers of terms, conditions and cancellation policy for each booking
·         Manage all customer complaints with diplomacy and refer to manager whenever necessary
·         The incumbent will book hotels, visas and flights linked to the current booking and ensure all other services are confirmed and meet client’s expectations
·         Prepare and submit weekly, monthly reports as required

Qualifications, Skills and Experience: 
  • The applicant must hold an IATA certification
  • At least three years of experience in an IATA-accredited agency
  • Excellent knowledge of traveling software Amadeus (Mandatory)
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Commercially aware
  • Excellent interpersonal skills
  • Good numerical ability
  • Excellent verbal communication skills
  • Good negotiation skills.
  • Good planning skills
  • Proven working experience as a travel and tours consultant
  • Proficiency in English; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer oriented approach
  • Knowledge of computer reservation programs
  • Effective Oral and written Communication skills
  • Excellent organizational skills and pay close attention to detail
  • Can work independently and as part of a team
  • Friendly and flexible
  • Ability to relate to people of different cultures and backgrounds 

How to Apply:
All suitably qualified and interested candidates are encouraged to send their cover letters (include salary expectation) and updated CVs via email to ugandanjobline@gmail.com with the subject line quoted as “Travel Consultant.”

Deadline: 23rd November 2018 by 5.00pm

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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