Administration Officer International NGO Jobs - Mercy Corps

Job Title:          Administration Officer

Organization: Mercy Corps

Duty Station: Uganda

About US:

Mercy Corps is an International NGO that exists to alleviate poverty and oppression by helping people build secure, productive and just communities. Mercy Corps has been fully registered in Uganda as an operational NGO. Currently Mercy Corps has an office in Kampala and is implementing Food Security programs which comprise of Water and Sanitation, Livelihood and Agriculture and Conflict Mitigation Management Program in North and North Eastern Uganda. We implement programs in the northern districts of Pader, Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido with funding from USAID, USDA, Walmart Foundation, SDC, DFID as well as other private donations.

About USAID Apolou Project:

Mercy Corps was awarded a 5 year USAID/ Food for Peace- funded program working in 4 districts in Karamoja (Amudat, Moroto, Kotido and Kaabong), the Apolou Activity.

Job Summary: The Administration Officer will support all office administration duties in Kaabong Office. The Administration Officer will be responsible for the smooth running of all administration functions to support Mercy Corps Field Operations.

Key Duties and Responsibilities: 

·         Facilitate the smooth flowing of routine, administrative work of the Mercy Corps office and program support operations; Enforce adherence to Mercy Corps administrative, HR and logistics procedures and staff policies by support staff; Handling and supporting with all field recruitment hire in Kaabong.

·         Managing the filing process of all HR information (Personnel Records Keeping).

·         Handling Staff orientation at the field and ensuring all new hires have the necessary workspace.

·         Responsible for the smooth running of the following office functions: receiving visitors and ensuring they are going to the right offices

·         Responsible for all travel and accommodation arrangements for Mercy Corps guests and staff in Kaabong.

·         Ensuring all photocopiers, printers, scanners, mail services, telephones etc are running within the office and any calls for repairs or maintenance needed are properly reported to the right department focal persons.

·         Oversees cleaners, gardeners that will maintain office premises are cleaned and general cleanliness is maintained.

·         Oversee the smooth flow of routine, administrative work in Kaabong office is in compliance with mercy corps field administration manual and national staff policy handbook. Responsible for maintaining an accurate inventory of office supplies to include stationery, consumables and cartridges/tonner.

·         Conduct him/herself both professionally and personally in such a manner as to bring credit to mercy corps and not to jeopardize its humanitarian mission Ensure compliance with security procedures and policies as determined by Mercy Corps Country Program.

·         Proactively ensure that team members operate in a secure environment and are aware of policies.

·         As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

·

Qualifications, Skills and Experience:

·         The ideal candidate for the Mercy Corps Administration Officer job opportunity should hold a Bachelor’s Degree in Business Administration/ Public, Social Work, Education, or other related field.

·         Three years of experience with office administration

·         Good computer skills are required, must be an independent thinker with strong organizational skills

·         Demonstrated excellence in administration, particularly in a multi-cultural environment, including staff training, motivation, and discipline

·         Good writing and communications skills.

·         Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.

·         Good negotiation, representation skills and the ability to work comfortably with an ethnically diverse staff.

·         Strong ability to innovatively solve problems

·         The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.

·         S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.

·         Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

How to Apply:

All suitably qualified and interested candidates should send their online applications to the Senior HR and Legal Manager by clicking the link below. Please clearly state your salary requirements on the cover letter, attach your CV (with 3 referees), and copies of academic qualifications/certificates.

Click Here

Deadline:  25^th May 2018

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No Experience Customer Service Jobs - Personal Bankers - Barclays Bank UK

Job Title:       Personal Banker (No Experience Customer Service Jobs)

Organisation: Barclays Bank UK

Duty Station: Kireka, Kampala, Uganda

Reports to: Branch Manager

About Barclays UK:

Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary: The Personal Banker will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities:                                                                             

Sales to Retail Banking Customers: 50%

• Actively participate in specific product campaigns by ensuring that the products are explained to customers.
• Agree, meet and exceed targets for specific sales campaigns.
• Maintain own sales performance statistics for management information usage.
• Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
• Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
• Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
• In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
• Responsible for complete account opening documentation together with customers and submit to the Branch Manager for review before submitting to operations for processing.
• Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
• When selling loans to Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.

2. Operational Rigour and Compliance with KYC Requirements: 20%

• Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
• The Barclays Bank Personal Banker will also achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
• Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
• Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
• Occasionally, assist the Branch Manager to open and close cashier tills at the beginning and end of each day.
• Carry out snap checks as allocated by the Branch Manager.

3. Provision of Customer Service: 15%

• Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
• Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
• Guide customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
• Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
• Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
• When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
• Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.

3. Branch Support: 10%

• The Barclays Bank Personal Banker will work closely with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
• Authorise cashier transactions above their teller limits when called upon.
• Serve as the cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.

4. Community: 5%

• Identify and participant in community initiatives to support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
• Significantly contribute ideas to support the community initiatives agenda in the branch.

Qualifications, Skills and Experience:

• The ideal candidate for the Barclays Bank Personal Banker should hold a good University degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
• Competitor product sales experience is an added advantage
• The applicant should have comprehensive knowledge of the Bank's products, services and policies including standard tariffs.
• Possess a good understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
• Thorough knowledge and understanding of the sales process
• A working knowledge of the procedure manuals
• A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements
• A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
• Excellent planning & organization skills
• Very strong communication skills, both verbal and written
• Good questioning skills
• Good PC skills
• Good numeracy & analytical skills
• Good selling/influencing skills
• Presentation skills
• Good networking skills
• Listening skills

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

Click Here

Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

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Finance Manager – Business Services NGO Jobs - Uganda Red Cross Society (URCS)

Job Title:         Finance Manager – Business Services

Organisation: Uganda Red Cross Society (URCS)

Duty Station: Kampala, Uganda

Reports to: Finance Director

About US:

Uganda Red Cross Society (URCS) is the leading national humanitarian organization in Uganda and a member of the International Red Cross Red Crescent Movement. The ICRC is an International humanitarian institution which has a mandate to protect victims of international and armed conflicts i.e. the wounded, refugees, civilians, prisoners and other non-combatants.

Job Summary: The Finance Manager – Business Services will assume a leadership role in providing excellent transactional, administrative and compliance (statutory, tax) support services to the Organisation. The Manager will also strengthen and improve the finance and accounting function, processes and procedures, internal controls and provision of information for management decision making.

Key Duties and Responsibilities:  

Payments, Payroll & Statutory compliance

• Prepare monthly National society program payroll (wide) by 20th of the month to ensure payroll is disbursed by 26th of the month;
• Ensure timely submission of statutory deductions to the relevant authorities (URA, NSSF, and Local Government);
• Monitor and follow up staff with salary advances regularly and provide report to the Finance Director by 5th of the following month;
• Compute terminal benefits for the exiting staff in line with the Staff Standing regulations;
• Ensure all payments being processed have adequate support documents and timely and proper filed in accordance with URCS policy;
• Maintain a system for handling all suppliers’ invoices, demand / fee notes and payment requisitions in line with URC established credit policies;
• Ensure timely disbursements of funds to the field.

Management of Accountabilities

• Keenly verify authenticity of accountability documents and process financial transactions for URC in line with URC policies, International Accounting Standards, statutory requirements;
• Monitor the working advance balances and follow-up to ensure all working advances are accounted for in a timely manner;
• Reconcile staff debtor and creditor balances and other balance sheet codes and ensure that these balances are kept to nil on the lowest level possible;
• Accurate, complete and timely submission of accountabilities from respective staff;
• Existence of a standard checklist with 100% compliance for all accountabilities;
• Ensure reconciliations of receivable and accounts payables every end of month;
• Ensure proper filing of all accountability documents;

Accounting Procedures & Processes: Support the Finance Director with special assignments and workflow process improvements;

Staff development

• To ensure that staff development is carried out as below;
• Staff training: ensure adequate training of self and all direct reports;
• Self-Assessment: On a regular basis, prepare and submit an assessment of own performance on the key performance indicators for all activities set out above;
• Succession Planning: Select and prepare staff to take over own role in one’s absence and ensure proper handover before taking planned leave.

Qualifications, Skills and Experience:

• The ideal candidate for the Uganda Red Cross Society (URCS) Finance Manager – Business Services job opportunity should preferably hold a Bachelor’s Degree in Accounting, Business Administration (Finance), Commerce, Statistics or associated discipline from a reputable institution;
• Qualified Accountant (ACCA, CIMA, CPA).
• At least five years of supervisory experience in the areas of financial accounting and reporting gained in a professional practice;
• Experience in NAVISION Systems Accounting Package is added advantage.
• High level of financial discipline and integrity;
• Strong interpersonal supervisory, customer service and verbal and written communication skills. 
• Ability to multi-task, work under pressure and meet deadlines. 
• Strong working knowledge of IFRS is essential. 
• Familiarity with the rules and regulations governing USAID funding is an added advantage;
• Demonstrated proficiency in computer applications such as word processing, spreadsheets, database, email and utilization of the internet;
• Knowledge in community based targeting methodology;

How to Apply:

All candidates who desire to join the International Red Cross and Red Crescent Movement should send their filled application forms, download here and E-mail to: vacancies@redcrossug.org or mail via post to: The Secretary General, Uganda Red Cross Society, Plot 551/555 Rubaga Road, P.O. Box 494, Kampala, Uganda.

Deadline: 28^th May 2018 by 5:00pm

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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National UN Youth Volunteer Jobs - United Nations Children’s Fund (UNICEF)

Job Title:        National UN Youth Volunteer Advocate in Education

Organization: United Nations Children’s Fund (UNICEF)

Duty Station: Gulu, Uganda

Reports to: Education Officer, UNICEF

About US:

The United Nations Children’s Fund (UNICEF) is mandated by the UN general assembly to advocate for the protection of children’s rights, to help meet their basic needs and expand their opportunities to reach their full potential. Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere.

Job Summary: The National UN Youth Volunteer Advocate in Education UN Volunteer will  be hosted by the UNICEF in Uganda in its Gulu office, which overseas UNICEF programme in the North and North West Uganda.

Key Duties and Responsibilities:  Under the direct supervision of the Education Officer, UNICEF Gulu and overall technical guidance of Education Specialist (Adolescent Development) based at Kampala, the UN Youth Volunteer will:

·         Actively contribute to the Education programme through interventions that create opportunities for adolescents to voice their priorities, promote education and provide recommendations to decision makers.

·         Offer technical support to school clubs and social network groups of vulnerable adolescents in the community.

·         Participate in advocacy activities designed to influence government and other stakeholders prioritize education

·         Draft communication and information materials for program advocacy to promote awareness, establish partnership/alliances and support fund raising for education programs.

·         Participate in task forces/ working groups and provide feedback

·         Contribute to the development of human interest stories, news, information sharing in support to education programmatic work

·         Support in communication/advocacy efforts: contribute to the development of innovative communication tools (infographic) to inform on emerging issues

·         Participate in the promotion of innovative, cost effective and affordable models for improved learning achievement

·         Support drafting of regular/mandated sectoral program/project reports for management, donors and partners to keep them informed of program progress

·         UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

·         Strengthen their knowledge and understanding of the impact of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);

·         Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;

·         Build relationships with a wide range of Youth Organizations, Community-Based Organizations (CBOs), Civil Society Organizations (CSOs) to support and/or participate in community-driven voluntary activities; reflect on the type and quality of voluntary action that they are undertaking; raise awareness in communities that will increase knowledge of issues pertaining to the UNV programme’s mandate and tis role in supporting the Mission mandate;

·         Encourage, mobilize and support co-workers and fellow UN Volunteers to better understand the connections between the UNV programme’s engagement within the Mission and voluntary action;

·         Contribute articles/write-ups/stories on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;

·         Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Key Result Areas:

·         The quality of learning and learning outcomes of the disadvantaged children (ethnic minority children, children with disabilities, migrant children) are improved.

·         School Clubs functioning effectively.

·         Advocacy action plan with focus on prioritization of Early Learning, learning outcomes and life skills for behaviour change and HIV prevention and

·         Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment;

·         A final statement of achievements towards volunteerism for development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

Qualifications, Skills and Experience:

·         The ideal candidate for the United Nations UNICEF National UN Youth Volunteer Advocate in Education job opportunity should have two years of experience in the area of education or related field is an advantage;

·         Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded;

·         Motivated to contribute towards peace and development and to serve others;

·         Good interpersonal, networking and communication skills;

·         Willingness to contribute and work as part of a team;

·         Keen interest in and/or knowledge of education development issues, particularly education of refugee children.

·         Flexible and open to learning and new experiences;

·         Respect for diversity and adaptability to other cultures, environments and living conditions;

·         Fluency in spoken and written English language is required;

·         Computer skills (i.e. Word, Excel, PowerPoint, social media, and others);

·         UN Youth Advocates must be between 18 and 24 years for the whole duration of their assignment.

·         Qualified candidates from the refugee hosting districts in West Nile Region will be given preference.

Personal Competencies:

·         Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented.

·         Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations.

·         Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.

·         Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.

·         Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working.

·         Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;

·         Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

NB: United Nations Volunteers reserves the right to select one or more candidates from this announcement.  We may also retain applications and consider candidates applying to this opening for other openings with United Nations Volunteers with similar assignment description, experience and educational requirements.

How to Apply:

All suitably qualified and interested Ugandan Nationals who wish to join the United Nations UNICEF in the aforementioned capacity are encouraged to apply online at the link below.

Click Here

Deadline: 23^rd May 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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