Several Fresher Customer Care Jobs - Executive Banker (Acacia Mall) - Stanbic Bank

Job Title:      Executive Banker (Several Fresher Customer Care Jobs)

Organisation: Stanbic Bank

Duty Station: Acacia Mall (Kisementi), Kampala, Uganda

About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Executive Banker will be in charging of delivering a responsive, pro-active, and proficient personal relationship banking service to a portfolio of executive banking customers in order to grow market share and retain existing business.

Key Duties and Responsibilities:

Customer Service:

·         Adhere to the service standards and provide excellent customer service.

·         The Executive Banker will steer retention by implementing the customer on boarding process, customer visits, relationship management, and other various interventions.

·         In charge of receiving and verifying customer documents for account opening, facilities, account amendments and any other customer instruction according to laid down procedures.

·         Educate customers about the Bank's products and services.

·         Fully inform customers of their rights and obligations per the Consumer Protection Guidelines including but not limited to product pricing, facilities terms & conditions and transactional fees.

·         Receive and process loan documents and handle related queries according to agreed upon turnaround times and laid down procedures.

·         In charge of notifying customers regarding the approval/decline of credit loan facilities, keep customers informed throughout the process and advise the customer of alternative options in case of a decline

Sales:

·         Ensure compliance and adherence to the Sales High 5 standards

·         Meet sales budgets and targets

·         Take part in any sales campaigns and activations.

·         Explain credit loan facility options and qualifying criteria to customers; and support customers in the completion of credit application information requirements.

·         In charge of cross sell banking products to customers within the portfolio.

·         Grow the portfolio balance sheet as per set targets

·         Develop and execute a sales activity plan and client calling schedule in line with the Customer Value Proposition (activity schedules and call reports

Risk and Control:

·         Adhere to the KYC policies and guidelines for both account opening and loan origination documents.

·         Manage all credit and operational risk in account opening and loan processing as per laid down procedures.

·         Manage audit/risk parameters for the executive banking processes and resolve all audit/risk findings within the portfolio within agreed timeliness.

·         Accountable for all facilities originated in the portfolio

·         Actively monitor and action daily referrals/validation reports within set timelines

People Management:

·         Agree performance contracts for the Executive banking Assistant and provide monthly performance feedback in order to maintain performance at required levels

·         Coach/mentor and plan training interventions for the Executive Banking Assistant working with the Branch Sales Manager/Branch Manager.

Other:

·         Hold front door keys as assigned from time to time for the Executive Banking Suite as per laid down procedures.

·         Perform any other assigned duties by the Line manager

Qualifications, Skills and Experience:

·         The ideal candidates for the Executive Banker jobs should hold a Bachelor’s degree in Business Studies or a related field from a recognized university

·         A minimum of two years’ branch banking experience

·         Past customer service experience is mandatory

·         Previous sales experience

·         Working knowledge of Executive Banking value proposition

·         Detailed working knowledge of bank products/services for the Executive customer

·         Sound knowledge of the bank's policies and procedures relating to all areas under his/her control

·         Detailed knowledge of Service standards

·         Working knowledge of the Core banking system

·         Knowledge of the risk management and credit principles

·         Good knowledge of bank policy regarding product criteria, pricing, charges and interest rates

·         Familiarity with financial statements

·         Working knowledge of competitor products and services

How to Apply:

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.

Click Here

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Monitoring and Evaluation Officer Non-profit Jobs - SNV Netherlands Development Organization

Job Title:              Monitoring and Evaluation Officer

Organization: SNV Netherlands Development Organization

Duty Station:  Kampala, Uganda

About US:

SNV Netherlands Development Organization is a not-for-profit international development organizational founded in the Netherlands in 1965; and currently maintains a global presence in 30 countries across Africa, Asia and Latin America. SNV has been present in Uganda since 1989 and currently undertakes donor funded programming within 100+ districts across the country. As an organisation, SNV focuses on the Agriculture, WASH and Energy sectors and maintains the belief that no one should have to live in poverty; and that all people should have the opportunity to pursue their own sustainable development. SNV contributes to programming within the Agriculture, WASH and Energy sectors by strengthening the capacities of targeted partners and communities at the field level; in order to realize increased skill sets and sustainable performance; reduce poverty levels, expand employment; improve food security; while paying special attention to gender equity, social inclusion of marginalized groups and stakeholder accountability.

About CSA Programme:

The Climate Smart Agriculture (CSA) Programme is a 5-year, € 39 million project being implemented in Kenya, Tanzania and Uganda. The project uses an inclusive Business Development approach to support the international and Dutch efforts on climate change and sustainable production in arable farming. The programme will work with and through the private sector and supports public sector partners in creating an institutional environment for wide-scale adoption of CSA-practices. It is driven by 3 pillars: i) adoption of CSA practices & technologies in arable crop production farming systems; ii) acceleration of investments and business growth in selected value chains; iii) improved enabling environment for scaling out of CSA. Interventions are centered on business cases which are derived from a thorough climate risk assessment and financial analysis of value chains in pulses, oilseeds, potatoes and grains. A climate smart business case matching grant facility aims to further improve access to finance and facilitate scaling. The programme is implemented by a consortium consisting of SNV, Wageningen University & Research (WUR), the CGIAR research programme on Climate Change, Agriculture and Food Security (CCAFS), Agriterra and Rabobank, and is financed by the Dutch Ministry of Foreign Affairs (DGIS).

Job Summary:  The Monitoring and Evaluation Officer will lead and coordinate the Monitoring and Evaluation activities for CSA East Africa programme and serves as a member of the Programme Management Unit. S/he is expected to have the experience and capabilities necessary to lead the measurement, monitoring, evaluation, and learning of the project’s activities, while ensuring that all programme components are results-oriented and that all project team members are focused on achieving targets - at country programme and regional programme levels. S/he will be responsible for providing technical leadership in the area of Monitoring and Evaluation. S/he will develop the result measurement and management systems, approach and tools, and lead the development of results chains and indicators for the program. S/he will be responsible for to provide the programme management team with tools to effectively track project progress and achievement, and to provide mid-term and end-of –project evaluation with sufficient information to assess the programme’s success.

Key Duties and Responsibilities: 

• Lead and coordinate the design, development and implementation of the result measurement and management system;
• Coordinate and support the design, reviews and updating of the result chains for the programme and each of the interventions;
• Coordinate and support the development of indicators for each results chains, each intervention and for the overall programme;
• Facilitate the baseline, mid and end-line surveys;
• Lead the production of documentations, reviews and sharing of key results and learning along the intervention and programme cycles;
• Facilitate periodic programme reviews and learning forums, ensure proper documentations of findings and learning;
• Ensure that Monitoring and Evaluation provide ongoing evidence and inputs for improving the programme interventions;
• Actively contribute to programme reporting for donor and other stakeholders.

Qualifications, Skills and Experience: 

• The applicant must hold a Master’s degree or higher in monitoring and evaluation, statistics, research methods, or another related field.
• The Monitoring and Evaluation Officer must have eight years of experience in Monitoring and Evaluation (M&E) management, within donor-funded technical assistance projects of similar magnitude and complexity;
• Five years of experience in developing countries, working on multi-country M&E programme, preferably in Africa;
• Demonstrated experience using a mix of informational sources and M&E/research methods to analyse project progress, communicate findings to a range of external and internal stakeholders, and apply M&E results and learning to work planning;
• Preferable background in/understanding of agribusiness, value chain development and climate change;
• Experience in catalysing programmatic learning and adaptive management with donors, NGOs, contractors, or international organisations;
• Excellent communication skills to articulate technical M&E issues effectively, with the ability to adapt styles to the needs of different audiences;
• Experience with innovative digital data systems, tools and devices;
• Excellent analytical and writing skills;
• Fluent spoken and written English;
• Willingness to travel within Uganda or other programme countries as needed;
• Team player with good interpersonal and communication skills.

How to Apply:

All suitably qualified and interested candidates who wish to join SNV are encouraged to apply online by clicking on the web link below.

Click Here

Deadline: 22^nd June 2018

For more of the latest jobs, please visit http://www.theugandanjobline.comor find us on our Facebook page https://www.facebook.com/UgandanJobline

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Fresher Finance and Administration Assistant NGO Jobs - Saferworld UK

Job Title:      Finance and Administration Assistant

Organization: Saferworld UK 

Duty Station: Uganda

Reports to: Finance Manager

About US:

Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We work with local people affected by conflict to improve their safety and sense of security. We do this by supporting effective policies and practices through advocacy, research and policy development, and through supporting the actions of others. We have a strong thematic focus to our conflict prevention work prioritising: people’s security and access to justice services; gender norms that cause and perpetuate violent conflict; the impact of external conflict drivers including weapons flows; conflict-sensitive political, economic, development, and security engagement; and inclusive and accountable governance and peacebuilding processes.

Job Summary:  The finance and administration assistant will join our finance and administration team to ensure the smooth and efficient management of the financial and administration systems. The post-holder will support the project manager and other team members in operating a strong financial control environment in the Saferworld Moroto office, including maintaining comprehensive and accurate financial records and other bookkeeping and banking tasks. He / She will also provide logistical and administrative support to programme activities of the Saferworld Moroto office as required. The post requires working closely with the Uganda team members and our partners under the guidance of the finance manager, regional HR/OPs administrator and finance and operations/HR team in London.

Key Duties and Responsibilities: 

Finance

• Receive and process payments in favour of suppliers, staff and any other providers of goods and services to the organisation.
• Process staff payment requests, supplier and service providers invoices.
• Review payment supporting documents to ensure that they are in line with authorisation levels.
• Management of project cash.
• Ensure the safe custody of money in line with finance policies and procedures
• Capture all financial data in the organisation’s accounting software
• Check for accuracy, completeness and coding before transactions are entered into the accounting system.
• Support preparation and submission of financial reports
• Prepare monthly financial statements
• Support to internal and external audit teams
• Plan and prepare all the necessary information the auditors would require to execute their tasks. 
• Coordinate the Office’s administrative activities in an effective and accurate manner.
• Work cooperatively with all team members to support the achievement of the project work plans.
• Safeguard and maintains an updated register of all project assets within the office premises and ensure that they are regularly serviced and are not mis-used.
• Coordinate and arrange team travel including hotel reservations and processing of staff travel allowances.
• Support the project team in coordinating activities so that the project identified objectives and goals are achieved.
• Maintain an accurate and up to date records management system including classifying and coding electronic and hard copy files.
• Support the project team in preparation of all required internal and external reporting
• Perform any other tasks assigned by management

Qualifications, Skills and Experience: 

• The prospective employee for the Saferworld Finance and Administration Assistant job placement must hold a bachelor’s degree in business administration, or business studies or management with specialisation in finance or accounting.
• One year of experience of working in finance, administration and/or procurement in a relevant field in NGOs or INGOs.
• Sound knowledge of accounting procedures and principles.
• Excellent skills of operating Microsoft word and excel spreadsheets.
• Experience of using accounting software specially, QuickBooks
• Fluency in English (written and spoken)
• A positive problem-solving approach
• Good interpersonal and team-working skills
• A willingness to promote the work of Saferworld and develop collaborative work with others
• A commitment to working in a non-partisan manner
• A commitment to learn and be open for new ideas and approaches

How to Apply:

All suitably qualified and interested candidates are encouraged to send a complete application form, download here and send to jobs@saferworld.org.uk. Please cite the reference as FAA-MTO.

Deadline: 24th June 2018

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UN Finance Associate Jobs Careers - United Nations Population Fund (UNFPA)

Job Title:      Finance Associate 

Organization: United Nations Population Fund (UNFPA)

Duty Station: Kampala, Uganda

Reports to: Finance Analyst

About UNFPA:

UNFPA, the United Nations Population Fund, is the lead UN agency for delivering a world where every pregnancy is wanted, every birth is safe, and every young person's potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. Since UNFPA started working in 1969, the number – and rate – of women dying from complications of pregnancy or childbirth has been halved. Families are smaller and healthier. Young people are more connected and empowered than ever before.

Job Summary:  The Finance primarily delivers quality financial services to internal and external clients mastering all relevant rules, guidelines, processes and procedures. S/he takes a client-oriented results-focused approach to interpreting the rules, procedures and guidelines, providing support and guidance to the CO and UNFPA-supported projects.

Key Duties and Responsibilities: 

·         Supports the monitoring of programme financial performance for all core and non-core resources by providing necessary financial information and analysis, including implementation rate against indicators/results. Detects potential over/ under expenditure problems and proposes remedial action.

·         Develops tools and mechanisms for effective and efficient monitoring of programme and project budgets, coordinates compilation of financial data and provides accurate and up-dated financial information to HQ/RO/SRO on a continuous basis.

·         Interprets financial policies and procedures and provides guidance and training to staff and project managers. Strives to identify ways in which programme financial needs can be met within existing policies.

·         Assists in the management of the Country Office budget by budget formulation, controlling allotments, monitoring expenditures, and preparing revisions according to the needs of the Country Office.

·         Maintains an effective financial recording and reporting system, internal control and audit follow-up, and processes financial transactions in an accurate and timely way.

·         Reviews and monitors charges for common services and cost recovery taking into account maximum cost efficiency and represents UNFPA’s interests in related negotiations and agreements.

Qualifications, Skills and Experience:

·         The ideal candidate for the United Nations UNFPA Finance Associate job opportunity should have completed Secondary Level Education required. First level university degree desirable.

·         A minimum of six years of relevant experience in administration, finance or office management.

·         Proficiency in current office software applications and corporate IT financial systems.

·         Business acumen – Independently gathers, analyses, and interprets data and information from a wide range of sources using appropriate analytical tools and professional standards. Identifies warning signs based on financial analysis, probes for clarification or points of concern and presents findings.

·         Implementing management systems – Maintains information/databases on system design features and develops system components. Makes recommendations relative to work-processing approaches and procedures which would lead to more efficient systems design.

·         Client orientation – Establishes effective relationships with internal and external clients, actively supports the interests of the client and researches potential solutions to client needs. Organizes and prioritizes work schedule and addresses client needs and deadlines promptly and appropriately.

·         Languages: Fluency in English is required. A working knowledge of another UN language such as French, Spanish, Arabic, Chinese or Russian is an asset.

N.B: There is no application, processing or other fee at any stage of the application process. UNFPA does not solicit or screen for information in respect of HIV or AIDS and does not discriminate on the basis of HIV/AIDS status.

How to Apply:

All interested applicants who wish to join the United Nations Population Fund (UNFPA) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.

Click Here

Deadline: 28^th June 2018

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8 No Experience Field Monitor - Cash Job Opportunities - World Vision International

Job Title:        Field Monitors - Cash (8 No Experience Jobs)

Organisation: World Vision International

Duty Station: Uganda

Reports to: Team Leaders

About US:

World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness. Our prayer for every Heart, the will to make it so.”

Job Summary:    The Field Monitor – Cash will mobilize community for distribution, set up distribution according to World Vision and donor (WFP) standard distribution procedures and provide end user monitoring and accurate documentation on all commodity distributions.

Key Duties and Responsibilities: 

Community mobilization and registration

• Community mobilization and coordination of food distribution activities at the FDPs in liaison with the Food Management Committee and Local leaders.
• Mobilize community members in target areas for sensitization on project goal and selection criteria.
• Work closely with local leaders to conduct beneficiary identification using approved selection criteria.
• Conduct registration and verification of identified beneficiaries using LMMS.
• Distribute LMMS identification cards to all registered beneficiaries.

Commodity management

• Carry out distribution in compliance with WV and Donor guidelines and standards
• Prepare food request based on the approved food distribution plan.
• Notify beneficiaries about impending food distribution well in advance to ensure timely and full participation.
• Liaise with warehouse staff on distribution planning and commodities dispatching from Warehouse to distribution centers.
• Ensure that all commodities arriving at the FDP are properly accounted for.
• Scrutinize all waybills for commodities arriving at the distribution centers. Ensure that the commodities are of correct quantities and quality as manifested on the waybill. Immediately record all quantities delivered short (missing), quantities lost in transit and quantities damaged if any. All observations must be recorded immediately. Commodities must carefully be counted during off-loading.
• At the distribution center, commodities must be stacked in an organized manner, by commodity type to facilitate easy distribution. Stack commodities to the dot (no scooping except for vegetable oil).
• Return all excess commodities received at FDP to the warehouse using Return to Store waybill.
• Perform random weighing of the commodities offloaded from the truck to ascertain that they are of correct weight as indicated in the waybill.

Commodity Distribution

• Supervise food distribution in a manner that will ensure all targeted beneficiaries receive all the planned commodities and in their rightful rations.
• Conduct caucus meeting with FMCs and local leaders to agree on roles and responsibilities during distribution.
• Conduct pre-distribution meeting to sensitize and inform beneficiaries about commodities in the food basket, ration sizes, nutrition and hygiene messages and any other issues to be communicated to them. Give beneficiaries an opportunity to ask question for clarification.
• Ensure that appropriate crowd control measure is in place at the distribution point at all times.
• Ensure all beneficiaries are processed to receive food using LMMS.
• Ensure there is orderly lining, receiving food and sharing.
• Conduct random weighing of rations received by beneficiaries to establish whether they are getting rightful rations.

Commodity Accounting

• Provide proper accountability of commodities distributed at the food distribution point.
• Prepare all necessary forms related to food distribution i.e. sign receipt waybill, fill in the truck inspection report, random weighing form, distribution center visit report, certificate of food receipt and distribution, loss damage reports etc.
• Print out the distribution list from the LMMS. Ensure that distribution list tally with manual reports.
• Ensure all forms and reports are completely filled and reviewed and approved by relevant staff.
• Ensure commodity forms and reports are filed according to agreed filing format.

Supervision of Food Management and Complaints Help Desk Committees

• Mobilize and supervise beneficiaries to the elect FMC and CHD committee members in each FDP.
• Organize and conduct training of FMCs and CHD committee members on their roles and responsibilities.
• Provide adequate resources which can help them perform their function well.

Qualifications, Skills and Experience:

• The ideal candidate for the World Vision Field Monitor - Cash job opportunity must hold a Bachelor’s Degree from a University in Social Sciences or Development Studies.
• Past experience preferable with a busy NGO or UN agency, in food commodities handling tracking and accounting. Prior experience with WV CTS system and or UN WFP Compass system is an added advantage.
• Knowledge of operation of LMMS and other similar software system.
• Knowledge of major donor regulations pertaining to relief food commodities tracking accounting and reporting.
• This position requires a person who is self starter, who can accomplish the task with minimal or no supervision. He/she should be able to manage a team of staff as well as cooperate with other units. He/she must be keen on details and well organized individual.

How to Apply:

All suitably qualified candidates are encouraged to apply online by visiting World Vision International’s e-recruitment jobs portal at the web link below.

Click Here

Please follow instructions on How to Create Account and Profile at World Vision’s e-recruitment portal.  Qualified female candidates are particularly encouraged to apply.

Deadline: 24^th June 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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