Entry Level Customer Care Jobs - Executive Banker - Garden City - Stanbic Bank

Job Title:       Executive Banker - Garden City (Entry Level Customer Care Jobs)

Organisation: Stanbic Bank

Duty Station:  Kampala, Uganda

About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Executive Banker - Garden City will provide a responsive, pro-active, and proficient personal relationship banking service to a portfolio of executive banking customers in order to grow market share and retain existing business.

Key Duties and Responsibilities: 

Customer Service

• Adhere to the service standards and provide excellent customer service
• Drive  retention by implementing the customer on boarding process, customer visits, relationship management, and other various interventions
• Receive and verify customer documents for account opening, facilities, account amendments and any other customer instruction according to laid down procedures
• Educate customers about the Bank's products and services
• Fully inform customers of their rights and obligations per the Consumer Protection Guidelines including but not limited to product pricing, facilities terms & conditions and transactional fees
• Receive and process loan documents and handle related queries according to agreed upon turn around times and laid down procedures
• Notify customers regarding the approval/decline of credit loan facilities, keep customers informed throughout the process and advise the customer of alternative options in case of a decline

Sales

• Adhere to the Sales High 5 standards
• Meet sales budgets and targets
• Participate fully in any sales campaigns and activations
• Explain credit loan facility options and qualifying criteria to customers; and support customers in the completion of credit application information requirements
• Cross sell banking products to customers within the portfolio
• Grow the portfolio balance sheet as per set targets
• Develop and execute a sales activity plan and client calling schedule in line with the Customer Value Proposition (activity schedules and call reports)

Risk and Control

• Adhere to the KYC policies and guidelines for both account opening and loan origination documents
• Manage credit and operational risk in account opening and loan processing as per laid down procedures
• Manage audit/risk parameters for the executive banking processes and resolve all audit/risk findings within the portfolio within agreed timelines.
• Accountable for all facilities originated in the portfolio
• Monitor and action daily referrals/validation reports within set timelines

People management

• Agree performance contracts for the Executive Banking Assistant and provide monthly performance feedback in order to maintain performance at required levels
• Coach/mentor and plan training interventions for the Executive Banking Assistant working with the Branch Sales Manager/Branch Manager

Qualifications, Skills and Experience: 

• The ideal candidate for the Stanbic Bank Executive Banker - Garden City job should  hold a Bachelor’s degree in Business Studies or a related field from a recognized university
• At least two years branch banking experience
• Exposure to customer service required
• Previous sales experience
• Good knowledge of  Executive Banking value proposition
• Sound knowledge of bank products/services for the Executive customer
• Sound knowledge of the bank's policies and procedures relating to all areas under his/her control
• Knowledge of Service standards
• Knowledge of the Core banking system
• Knowledge of the risk management and credit principles
• Good knowledge of bank policy regarding product criteria, pricing, charges and interest rates
• Understanding of financial statements
• Knowledge of competitor products and services
• Professional Qualification Required

How to Apply:

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.

Click Here

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8 Unit Manager Job Opportunities - CIC General Insurance Uganda Limited

Job Title:        Unit Managers (8 Jobs)

Organisation: CIC General Insurance Uganda Limited

Duty Station: Kampala Uganda

Reports to:  Agency Manager

About US:

CIC General Insurance Uganda Limited is a subsidiary company of CIC Insurance Group from Nairobi, Kenya that is owned 75% by co-operatives and 25% by individual shareholders. CIC General Insurance (U) is a joint venture of CIC Kenya and the Co-operative movement in Uganda. The company is fully incorporated and licensed to transact General Insurance business. In addition to the General policies available for institutions, corporate, individual and all categories of entities, the Company serves all Co-operative Societies in Uganda along the Co-operative Model.

Job Summary: The Unit Manager will be tasked with managing and growing the Unit workforce.

Key Duties and Responsibilities:

·         Recruit, train and retain at least 15 Sales Agents, at least 10 Agents producing 2 Core Cases a week.

·          To Coordinate Individual Life Products Distribution within the Unit.

·          Carry out Market Analysis and propose product improvements and give recommendations to the Agency Manager.

·          Ensure that the Unit Sales Targets are met and surpassed.

·         Ensure that the Sales Agents are continuously and properly trained on products and procedures.

·          Ensure that the sales Agents are highly motivated.

·         Design promotional activities to increase awareness of our products.

·          Recommend to the Disciplinary Board, actions to be taken on Sales Agents and Unit Managers who contravene the IRA and CIC Code of Ethics

·         Meeting performance targets in MPI, Case Count, API and Persistence.

Qualifications, Skills and Experience:

·         The ideal candidate should hold a Diploma or Bachelor’s degree in any business related field.

·         Certificate of Proficiency in Insurance.

·          IRA Agent License

·         Should have at least 2 years’ experience in Supervisory Capacity within the Insurance Industry.

·          Good communication, negotiation, Computer, supervision and training Skills.

How to Apply:

If you have the aforementioned qualifications and you are ready to execute the above mandate, kindly send your resume and filled CIC Job Application Form, download here to the address below indicating on the subject of your email the job title.

For example: Ref: Application for Unit Manager to:

THE NATIONAL SALES MANAGER,
CIC AFRICA LIFE ASSURANCE (U) LTD

Strictly through email: recruitment@ug.cicinsurancegroup.com

Deadline: 10^th June 2019 by 5:00PM

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6 Resident Social Development Officer Job Vacancies - Zoe Recruitment

Job Title:    Resident Social Development Officer (6 Job Vacancies)

Organisation: Zoe Recruitment

Duty Station:  Kampala, Uganda

About US:

Zoe Recruitment is an HR consultancy company that exists to contribute to the transformation of productivity and work ethic, by linking talent to business/organizations, and placing people right. At Zoe we believe this then forms the foundation for sustainable business and on a larger scale, economic growth. They are recruiting for their client, an internationally accredited Power transmission and Distribution Company is a part of the Rural Electrification Agency (REA) carrying out electrification of designated rural areas around Uganda.

Job Summary:   The Resident Social Development Officer will actively engage and work with the local communities in which the Company operates to address their most pressing needs in order to improve quality of life as enable enabling longer-term social empowerment. The Officers shall ensure that all programmes supported have a high quality output, impact and sustainability.

 Qualifications, Skills and Experience: 

·         The applicant must hold a bachelor’s degree from any relevant discipline

·         At least four years of working experience minimum with three years’ experience in Child Labour, Community work, HIV/AIDS, Health and Sanitations, Gender Management, or any relevant field.

How to Apply:

All suitably qualified and interested candidates are encouraged to apply online at the link below.

Click Here

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UN Executive Assistant Job Careers - United Nations Children’s Fund (UNICEF)

Job Title:        Executive Assistant

Organization: United Nations Children’s Fund (UNICEF)

Duty Station: Kampala, Uganda

Reports to: Head of Office

Grade: G5

About US:

The United Nations Children’s Fund (UNICEF) is mandated by the UN general assembly to advocate for the protection of children’s rights, to help meet their basic needs and expand their opportunities to reach their full potential. Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere.

Job Summary:  The Executive Assistant is accountable for procedural communications, operations and administrative support services, as well as specialized administrative functions, to enhance the smooth running of the supervisor’s day-to day activities, as well as his/her section. Executive Assistant also represent the supervisor in initiating, following up on and resolving issues pertaining to administrative requests.

Key Duties and Responsibilities: 

• Ensure effective management and processing of information and correspondence (Incoming and outgoing) in the Representative’s Office, through collection and analysis of data/documents, and accurate reporting; maintains a constant and fluid communication flow on the events, agendas, follow-up and action points, with Regional Office, SNT, Chiefs of sections; decide on most appropriate systems to ensure the easy and prompt retrieval and accessibility of Representative's Office key documentation and its dissemination as required.
• Supervise the effective and efficient management of the administrative, logistical, protocol and support functions of the Office of the Representative, establishing, monitoring and evaluating work-processes, identifying bottlenecks and areas for improvement, recommending solutions and changes required for long-term improvements.
• Support the preparation of UCO representational, inter-agency, internal programme and management meetings and of other key events, coordinating and monitoring follow-up on agenda and objectives, as well as follow-up on agreed action points.
• Prepare status reports and consolidates key briefing materials and presentations for the Representative's Office for internal and external meetings and missions, the requests from the Regional Director as and when required and based on inputs from various sections; analyze monthly programme and management reports and identify areas of concern for the attention of the Representative.
• Contribute to the organization of CMT meetings and of the other high-level meetings, ensuring quality technical and logistical preparation and execution of these meetings. Provide secretariat support to CMT meetings, and other key meetings convened by the Representative, as part of the core coordination team preparing these meetings

Qualifications, Skills and Experience:

• The ideal candidate for the United Nations UNICEF Executive Assistant job opportunity should have completed secondary education, preferably supplemented by technical or university courses related to the field of work.
• At least five years of relevant administrative or clerical work experience is required.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
• Training and experience using MS Word, Excel, PowerPoint and other UNICEF software such as SharePoint; knowledge of integrated management information systems required.
• Thorough knowledge of UNICEF’s organizational structure, administrative policies and procedures.
• Organizational, planning and prioritizing skills and abilities.
• Ability to deal patiently and tactfully with visitors.
• High sense of confidentiality, initiative and good judgment.
• Ability to work effectively with people of different national and cultural background.
• Ability to work in a team environment to achieve common goals and to provide guidance to more junior support staff.
• UNICEF’s Core Values: Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
• Competencies: Analyzing, Learning and Researching, Planning and organizing, Following Instructions and Procedures.

NB: The United Nations does not charge a fee at any stage of the recruitment process (Application, interview meeting, processing, or training). The United Nations does not concern itself with information on applicants’ bank accounts.

How to Apply:

All suitably qualified and interested candidates desiring to serve the United Nations in the aforementioned capacity should express their interest by visiting the UN recruitment website and clicking Apply Now.

Click Here

Deadline: 12^th June 2019

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3 EHS (Environment, Health and Safety) Specialist Job Vacancies - Zoe Recruitment

Job Title:    EHS (Environment, Health and Safety) Specialist (3 Job Vacancies)

Organisation: Zoe Recruitment

Duty Station:  Kampala, Uganda

About US:

Zoe Recruitment is an HR consultancy company that exists to contribute to the transformation of productivity and work ethic, by linking talent to business/organizations, and placing people right. At Zoe we believe this then forms the foundation for sustainable business and on a larger scale, economic growth. They are recruiting for their client, an internationally accredited Power transmission and Distribution Company is a part of the Rural Electrification Agency (REA) carrying out electrification of designated rural areas around Uganda.

Job Summary:  The EHS (Environment, Health and Safety) Specialist will be responsible for creating and enforcing a culture of safety within their organizations as well as ensuring the organization complies with all environmental, health and safety regulations of Uganda.

Qualifications, Skills and Experience: 

• The applicant must hold a BSc in Environment Management, must be holder of practicing license
• At least four years of related working experience with three years preferably in power Distribution related work

How to Apply:

All suitably qualified and interested candidates are encouraged to apply online at the link below.

Click Here

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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