Registration Assistant (UN Data Management Jobs) - United Nations High Commissioner for Refugees (UNHCR)

Job Title:    Registration Assistant (UN Data Management Jobs)

Organisation: United Nations High Commissioner for Refugees (UNHCR)

Position No.: 10028959

Vacancy Notice: 050/2018

Reports to: Registration Officer

Duty Station: Mbarara, Uganda

About UNHCR:

The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness.

Job Summary: The Registration Assistant is a member of the Registration team and is supervised by a more senior member of the team who normally reports directly to the Registration Officer. The Registration Assistant main task is interviewing data entry and biometric enrolment in UNHCR registration system. They are also responsible for supporting additional activities related to registration, which may include functions such as reception, filing and data management. The Registration Assistant responds to queries from, asylum seekers and refugees regarding UNHCR registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up. The Registration Assistant may provide interpretation and translation services in cases for which s/he has the required language competencies.

Key Duties and Responsibilities:

• Carry out registration interviews in accordance with local SOPs and registration standards
• Capture data on each case interviewed in an accurate and timely fashion.
• Quickly respond to queries from, asylum seekers and refugees regarding UNHCR registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection/litigation.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
• Act as interpreter and translator when needed.
• Perform any other related duties as required

Key Performance Indicators:

• UNHCR Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
• Persons of concern have fair and transparent access to registration procedures
• Identify persons with specific needs and refer to protection/litigation desk in accordance with the SOPs

Qualifications, Skills and Experience:

• The ideal candidate for the United Nations UNHCR Registration Assistant career opportunity should have completed secondary education preferably with post secondary training or certificate in social science, statistics, mathematics, information technology or related fields.  Possession of a University degree is desired
• Additional training in basic principles of international protection is an added advantage
• At least five years of relevant job experience. (3 years with post-secondary certificate/training).
• Good computer skills particularly in data management  
• Excellent knowledge of English and local language. Knowledge of another relevant UN language is desired.
• Experience in working with UNHCR proGres software. 

How to Apply:

All interested Ugandan nationals who wish to join the United Nations High Commissioner for Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.

Click Here

Deadline: 28^th October 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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3 Physiotherapist NGO Job Vacancies - Handicap International (Salary 2.2m)

Job Title:        Physiotherapist (3 Job Vacancies)

Organisation: Handicap International

Duty Station: Arua, Uganda

Reports to: Rehabilitation Project Manager

Salary: UGX 2,200,000 monthly gross

About Us:

Handicap International is an independent and impartial aid and development organisation working in situations of poverty and exclusion, conflict and disaster. We work alongside disabled and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. Handicap International is outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.

About Project:

Under HI Uganda, the Rehabilitation project has been implemented since April 2018 in Omugo Refugee Settlement, Arua District providing physiotherapy, assistive devices and mobility aids at fixed points and via a mobile team for both refugees and host communities.  The project is now planning to scale up its rehabilitation activities and number of beneficiaries through additional funding to provide similar services, including integration of protection and psycho-social support services (PSS) in an additional two refugee settlements including Imvepi and Rhino Camp, in partnership with Medical Teams International, the lead humanitarian health actor for the Ugandan refugee response.

Key Duties and Responsibilities: 

Assess functional capacities of the beneficiaries and identify their needs in terms of rehabilitation and assistive devices:

• Assess beneficiary needs using the Individual Assessment Form
• According to the outcomes of the assessment of the beneficiaries’ needs elaborate an appropriate intervention and a plan of treatment (including provision of assistive devices)

Offer secure and appropriate rehabilitation interventions 

• Inform the beneficiary and the caregiver on the importance of the rehabilitation to improve his physical situation and the different steps to follow in order to achieve it
• Provide rehabilitation care according to the guidelines
• Offer rehabilitation services based on the defined objectives between the beneficiary, the caregiver and you
• Ensure the security of the beneficiary during the rehabilitation sessions and take into account precautions related to diverse illness, problems and medical treatments. Ask for medical advice if needed.
• Provide advice and train the beneficiary and the caregivers on the basic exercises that the beneficiary can do on his/her own or with support from caregivers on the way to prevent disabilities or disabling complications

Provide assistive devices and splints when needed, as part of the provision of rehabilitation care

• Identify the beneficiary’s needs in terms of assistive devices and/or splints
• Ensure that the device is adapted to the beneficiary and provide clear explanations to guarantee its proper use and maintenance.
• Ensure proper training and follow up of the use and the care of the device

Report data, follow-up cases and organize daily and weekly activities

• Complete the Session Follow-up form  after each session with a beneficiary
• Close follow-up of individual and familial cases to ensure a qualitative follow-up of all the beneficiaries,
• Any other reports to be made upon line manager request (case studies, monitoring reports...)

Demonstrate an ethical and professional practice:

• Respect beneficiary confidentiality.
• Address needs and requests in a professional way.
• Report any incident or act that causes any harm to beneficiary or to others.
• Always interact with children with the presence of their parents or caregivers
• Always ask the permission to touch or to apply any treatment or exercise on a patient.
• Always respect a refusal of treatment.
• Show abilities and competences to execute an efficient rehabilitation intervention.

Qualifications, Skills and Experience: 

• The applicants for Handicap International Physiotherapist job must hold a University Degree in Physiotherapy
• Three years of experience as a physiotherapist
• Knowledge on disability and/or working experience with persons with disabilities;
• Medical knowledge or experience in health/medical and/or rehabilitation field;
• Ability to work within a team and collaborate
• Capacities to analyze and makes a decision
• Ability to properly communicate with beneficiaries, families/caretakers and medical staff
• Motivated, dynamic; able and willing to take initiatives
• Open and interested in disability issues
• Fluent in written and spoken English an asset

Starting Date: As soon as Possible

Length of contract: 9 months (Nov 1st 2018 – July 31st 2019)

How to Apply:

All suitably qualified candidates who wish to join Handicap International are encouraged to send their updated CVs (3 pages max, including three professional references) with cover letters to HR Coordinator at job.uganda@handicap-international-ug.org with the subject:  Application for Physiotherapist. 

NB: Applicants from West Nile region are strongly encouraged to apply. Any efforts to influence the recruitment process will lead to automatic disqualification.

Deadline: 2^nd November 2018 by 5:00pm

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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SEC East Africa Communications and Engagement Officer UK Charity Jobs - Teach A Man To Fish

Job Title:        SEC East Africa Communications and Engagement Officer

Organization: Teach A Man To Fish

Duty Station: Kampala, Uganda

Reports to: SEC East Africa Program Manager

Salary Package: UGX UGX 1,200,00  – 1,800,000 gross per month + health insurance

About US:

Teach A Man To Fish is a UK founded charity organization whose mission is to address global youth unemployment and poverty by providing practical, relevant education to young people in developing countries. We support schools to set up school businesses which provide hands-on training and experience for pupils. This boosts quality of education and employability - bridging the gap between education and the workplace - so that students leave school with the right skills to get a good job or run their own successful business. We are a small organisation with big reach - since 2006 we have brought the pioneering school business model to more than 100 countries, reaching over 80,000 beneficiaries and supporting them to reach their full potential in work and in life. In 2017, through the School Enterprise Challenge programme, Teach A Man To Fish worked in partnership with 16 partner NGOs to deliver the programme to 500+schools, impacting over 40,000 young people in Uganda, Kenya and Tanzania.

Job Summary:  The SEC East Africa Communications and Engagement Officer will play a lead role in delivering communications activities for our flagship programme, the School Enterprise Challenge, in East Africa.  Teach A Man To Fish is a small international development charity with a big impact, providing entrepreneurship education to young people across the developing world.  Reporting to the SEC East Africa Programme Manager, the post will play a central role developing and delivering an effective communications and engagement strategy to support the delivery of the School Enterprise Challenge programme to 500+ schools across Uganda, Kenya and Tanzania. Working as part of a team of 8, you will have direct responsibility for managing two volunteers.  You will be a confident communicator with the capability to use a wide variety of communication tools and a track record of contributing to effective marketing and communication campaigns. You will be passionate about entrepreneurship and have a strong understanding of the diverse context of education in Uganda and the best ways to engage stakeholders at each level. You will possess excellent communication skills, both written and oral and a strong eye for detail. Results driven and possessing strong planning skills, you will the ability to anticipate, coordinate effectively and manage your team to deliver communications across a range of platforms to multiple stakeholders within tight timelines. You will be adept at developing compelling stories and campaign messages to engage and motivate programme participants. The ideal candidate will possess 3 years’ experience in a Comms role or similar and will be able to demonstrate evidence of success. Experience in contributing to the development of communications and engagement strategy and policy documents would be an advantage.

Teach A Man To Fish is a fast-growing organisation with an ambitious plan for scale-up across the region. This is a fantastic opportunity for an outstanding candidate to join a growing organisation and contribute significantly to our exciting growth plans.

Key Duties and Responsibilities: 

• Support SEC EA Programme Manager to set annual targets for communications for SEC Uganda, Kenya and Tanzania. Lead on delivery of annual communications targets, review progress regularly and proactively manage line reports to achieve targets.
• Lead on marketing SEC programme to schools across Uganda, Kenya and Tanzania and contribute to achieving registration targets
• Lead on delivery of all comms activities in Uganda, Kenya and Tanzania. Ensure e-mails, SMS, phone calls and WhatsApp communications delivered according to work plan, with consistent, accurate messaging
• Develop and deliver 3 Newsletters per year for SEC Uganda and SEC Kenya (3 newsletters per programme)
• Coordinate updating of comms tracker in accurate and timely manner. Flag to EA programme manager in line with agreed deadlines.
• Coordinate with SEC Uganda and Kenya volunteer and field officers to ensure effective delegation of comms activities to achieve weekly comms targets
• With support from SEC EA programme manager, adapt and develop communication trackers and tools (trainings, guides etc.) to country context. Review tools for efficiency, feedback learning and ensure continuous development of tools and systems for effective communications and engagement. Ensure consistent high level of quality and accuracy across all materials.
• Lead on organisation and delivery of annual SEC awards event(s) at national and regional level. Ensure delivery of high quality, efficiently organised event which contributes to re-registration targets and development of strategic partnerships and SEC brand
• Lead on printing of all comms materials, training resources, business guides, certification and M&E materials. Coordinate with SEC Uganda and Kenya volunteer to effectively delegate printing activities and ensure materials printed on time with 100% accuracy in line with programme requirements. Proactively negotiate discounts for printing of TAMTF materials.
• Occasionally support SEC EA programme officer to deliver trainings. Occasionally support M&E Officer to deliver M&E activities.
• Manage, coach and empower Uganda and Kenya volunteers. Officer. Capacity build staff and ensure quality volunteer experience.

Qualifications, Skills and Experience: 

• The ideal candidate for the Teach A Man To Fish SEC East Africa Communications and Engagement Officer job placement must hold a Bachelor’s degree in Communications, Mass Media, Journalism, Marketing, Public Relations or related field
• Evidence of completion of additional communications training courses
• Two years of experience in either an NGO, social enterprise or corporate setting, with significant  of responsibility for comms and/or marketing
• Proven track record of contributing to effective communication and/or marketing campaigns
• Experience of using a range of communications platforms including mass mailing applications, WhatsApp, Facebook and Twitter
• Experience of producing newsletters and articles
• Experience of direct marketing (telephone/face-to-face)
• Results-driven and able to meet ambitious targets
• Excellent written and spoken English language skills
• Strong organisational skills
• High level of attention to detail
• Knowledge of communications and engagement strategies and trends
• Ability to effectively manage and delegate within a team
• Understanding of the Ugandan education system, stakeholders and appropriate engagement strategies for the different levels
• Strong sense of initiative and an entrepreneurial approach to working
• High level of competency in Microsoft Office programs, web-based e-mail applications and social media

Desirable:

• Line management experience
• Experience of working in or managing projects in an educational setting
• Experience of developing communication plans and strategies
• Experience of using and developing communication tools and trackers
• Experience of business development in a commercial setting
• Experience of using monitoring tools and trackers to document and analyse communications

How to Apply:

All suitably qualified and interested candidates should send a 4-paged resume and a one page cover letter (combined into a single PDF document).  Please be sure to clearly show in your cover letter why you are interested in this job and what makes you the most suitable candidate. Please also include your salary history. Complete applications should be sent to alex@teachamantofish.org.uk with “Application: Comms Officer” in the title of the email.

NB: Do not attach academic documents at this point. We anticipate a large number of applications and as such only candidates who have met the required experience & qualifications for this position will be contacted.

Deadline: 2^nd November 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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Videographer (Contractor Jobs) - Sawa World

Job Title:   Videographer (Contractor)

Organization: Sawa World

Duty Station: Kampala, Uganda

About US:

Sawa World is an international NGO that uses an innovative approach to ending extreme poverty by providing large-scale access to local solutions that are created by people living in extreme poverty. Sawa World uses an innovative approach to self-empower 1.2 billion people out of extreme poverty with their own solutions. We provide large-scale access to local solutions that are created by the very people living in extreme poverty.

Are you passionate about the power of documentary film making as a means to improve the lives of others?  At Sawa World videos are a key aspect of our work, by illustrating the impacts we have on our beneficiaries and their communities. We are looking for a videographer to consult and coach the people and operations of our video team on contract basis. They will be called upon for specific client projects or special internal projects.The ideal candidate will have a professional background in both leadership and video production. Our team members are dedicated to our goal of helping 1 billion youth lift themselves out of poverty by 2030. We want to know why you are the best person to help us achieve this goal! Please make sure to include this in your cover letter.

Key Duties and Responsibilities:  When called upon, the Videographer will be required to support and coach the media team on the following:

• Guide the Media team to produce videos that reflect the work and values of Sawa World
• Creating short films both onsite at our Solution Center and in the field (communities around Uganda)
• Storytelling and concept planning coordination
• Film and Production planning
• Post-production editing, including but not limited to sound, subtitles, and visuals
• Salary will be based on experience and skill level

How to Apply:

All suitably qualified and interested candidates should send a cover letter and an updated CV to hr@sawaworld.org. The cover letter should indicate why you are the best candidate for the job, what integrity means to you and why you would like to work for Sawa World. Please note that applications without the tailored cover letter will not be considered.

Deadline: 2^nd November 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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Several No Experience Personal Banker Job Opportunities - Barclays Bank UK

Job Title:       Personal Banker (No Experience Customer Service Jobs)

Organisation: Barclays Bank UK

Duty Station: Uganda

Reports to: Branch Manager

About Barclays UK:

Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary: The Personal Banker will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities:                                                                             

1. Sales to Retail Banking Customers: 50%

• Actively participate in specific product campaigns by ensuring that the products are explained to customers.
• Agree, meet and exceed targets for specific sales campaigns.
• Maintain own sales performance statistics for management information usage.
• Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
• Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
• Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
• In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
• Responsible for complete account opening documentation together with customers and submit to the Branch Manager for review before submitting to operations for processing.
• Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
• When selling loans to Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.

2. Operational Rigour and Compliance with KYC Requirements: 20%

• Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
• The Barclays Bank Personal Banker will also achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
• Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
• Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
• Occasionally, assist the Branch Manager to open and close cashier tills at the beginning and end of each day.
• Carry out snap checks as allocated by the Branch Manager.

3. Provision of Customer Service: 15%

• Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
• Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
• Guide customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
• Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
• Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
• When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
• Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.

3. Branch Support: 10%

• The Barclays Bank Personal Banker will work closely with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
• Authorise cashier transactions above their teller limits when called upon.
• Serve as the cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.

4. Community: 5%

• Identify and participant in community initiatives to support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
• Significantly contribute ideas to support the community initiatives agenda in the branch.

Qualifications, Skills and Experience:

• The ideal candidate for the Barclays Bank Personal Banker should hold a good University degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
• Competitor product sales experience is an added advantage
• The applicant should have comprehensive knowledge of the Bank's products, services and policies including standard tariffs.
• Possess a good understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
• Thorough knowledge and understanding of the sales process
• A working knowledge of the procedure manuals
• A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements
• A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
• Excellent planning & organization skills
• Very strong communication skills, both verbal and written
• Good questioning skills
• Good PC skills
• Good numeracy & analytical skills
• Good selling/influencing skills
• Presentation skills
• Good networking skills
• Listening skills

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

Click Here

Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

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