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Job Title:       Officer, Records Management
Quality Assurance (Entry Level Jobs)

Organisation: Stanbic
Bank

Duty Station: 
Kampala, Uganda

About US:

Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn
owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking
and financial services group. The Standard Bank Group is the leading banking
group focused on emerging markets. It is the largest African banking group
ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank
in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Officer, Records Management Quality
Assurance will primarily administer the Bank’s records management
infrastructure to support effective and sustainable records management in
compliance with business and regulatory requirements.

Key Duties and Responsibilities: 

Operational
Performance

• Provide level 1 support in the maintenance of the Electronic Records
  Systems (EDMS & PDMS) to ensure system availability and performance
  through basic trouble shooting, and where necessary, escalation, follow up
  and closure of any system anomalies.
• Undertake electronic records systems (EDMS & PDMS) user
  management by setting up and training new users across the Bank, and
  resolving any system access challenges.
• Implement data management protocols for Bank records to facilitate
  the creation of new records through the administration and control of the
  File Trail master-list and Barcode data-base; i.e. ensure availability of
  appropriate meta-data to facilitate effective and functional indexing of
  records
• Plan and coordinate the maintenance of records management hardware
  (scanners, printers, work-stations etc) to ensure IT functionality and
  fitness for purpose, and escalate, follow up and close any performance
  issues.
• Ensure proper configuration and functionality of the Radio Frequency
  Identification System (RFID) through regular tests and closure of any
  system performance issues.
• Generate both custom and standards reports to respond to any
  information requirements by management on matters of records management.
• Supervising temporary and outsourced casual labour staff whenever
  such resources are allocated.
• To undertake from time to time, any other duties commensurate with
  the grade of the post.

Service and
Efficiency

• Timely and quality support for records management processes and
  procedures according to SLAs.
• Timely and quality support for system user queries and requirements
  to ensure a good user experience in the Bank.
• Ensure timely and accurate implementation of records disposal
  procedures in line with the Bank guidelines and other regulations.

Quality Assurance and
Control

• Implement quality assurance procedures to ensure documents are
  captured in EDMS and PDMS against the correct and matching meta-data, and
  with no duplications.
• Implement assurance procedures to ensure document images in EDMS are
  of the required quality, and are captured against correct and matching
  bar-codes, without duplications or blanks
• Prevent unauthorised access to records and documents kept at the
  Bank’s records centre.
• Ensure proper labelling of records and documents, and their
  associated containers.

Self Development

• Identification of own skill gaps and preparation of Personal
  Development Plan.
• Make full use of all training and development opportunities.

Qualifications, Skills and Experience: 

• The ideal candidate for the Stanbic Bank Officer, Records Management
  Quality Assurance job should  hold a Bachelor’s Degree in Records
  Management from a Recognised University
• One year of working experience in records and archives operations.
• Experience of using MS Office applications and the use of electronic
  document and records management systems.
• Data capturing
• Working in a busy office environment.
• Knowledge of records, archives or library management principles and
  practices.
• Understand records management regulatory environment.
• Basic knowledge of electronic records and document management
  systems.

How to Apply:

All candidates who
wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the
aforementioned capacity are encouraged to Apply Online by visiting Link below.

Click
Here

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