Fresher Officer, Records Management Quality Assurance Jobs – Stanbic Bank

Job Title:       Officer, Records Management
Quality Assurance (Entry Level Jobs)

Organisation: Stanbic

Duty Station: 
Kampala, Uganda

About US:

Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn
owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking
and financial services group. The Standard Bank Group is the leading banking
group focused on emerging markets. It is the largest African banking group
ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank
in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Officer, Records Management Quality
Assurance will primarily administer the Bank’s records management
infrastructure to support effective and sustainable records management in
compliance with business and regulatory requirements.

Key Duties and Responsibilities: 


  • Provide level 1 support in the maintenance of the Electronic Records
    Systems (EDMS & PDMS) to ensure system availability and performance
    through basic trouble shooting, and where necessary, escalation, follow up
    and closure of any system anomalies.
  • Undertake electronic records systems (EDMS & PDMS) user
    management by setting up and training new users across the Bank, and
    resolving any system access challenges.
  • Implement data management protocols for Bank records to facilitate
    the creation of new records through the administration and control of the
    File Trail master-list and Barcode data-base; i.e. ensure availability of
    appropriate meta-data to facilitate effective and functional indexing of
  • Plan and coordinate the maintenance of records management hardware
    (scanners, printers, work-stations etc) to ensure IT functionality and
    fitness for purpose, and escalate, follow up and close any performance
  • Ensure proper configuration and functionality of the Radio Frequency
    Identification System (RFID) through regular tests and closure of any
    system performance issues.
  • Generate both custom and standards reports to respond to any
    information requirements by management on matters of records management.
  • Supervising temporary and outsourced casual labour staff whenever
    such resources are allocated.
  • To undertake from time to time, any other duties commensurate with
    the grade of the post.

Service and

  • Timely and quality support for records management processes and
    procedures according to SLAs.
  • Timely and quality support for system user queries and requirements
    to ensure a good user experience in the Bank.
  • Ensure timely and accurate implementation of records disposal
    procedures in line with the Bank guidelines and other regulations.

Quality Assurance and

  • Implement quality assurance procedures to ensure documents are
    captured in EDMS and PDMS against the correct and matching meta-data, and
    with no duplications.
  • Implement assurance procedures to ensure document images in EDMS are
    of the required quality, and are captured against correct and matching
    bar-codes, without duplications or blanks
  • Prevent unauthorised access to records and documents kept at the
    Bank’s records centre.
  • Ensure proper labelling of records and documents, and their
    associated containers.

Self Development

  • Identification of own skill gaps and preparation of Personal
    Development Plan.
  • Make full use of all training and development opportunities.

Qualifications, Skills and Experience: 

  • The ideal candidate for the Stanbic Bank Officer, Records Management
    Quality Assurance job should  hold a Bachelor’s Degree in Records
    Management from a Recognised University
  • One year of working experience in records and archives operations.
  • Experience of using MS Office applications and the use of electronic
    document and records management systems.
  • Data capturing
  • Working in a busy office environment.
  • Knowledge of records, archives or library management principles and
  • Understand records management regulatory environment.
  • Basic knowledge of electronic records and document management

How to Apply:

All candidates who
wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the
aforementioned capacity are encouraged to Apply Online by visiting Link below.


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