The Ugandan Jobline

• Lay and prepare the service areas such as restaurants, bars,
  swimming pool, health club, gardens to make them ambient to users.
• With a smile welcome clients to the hotel, direct them to the
  respective service points and offer them seats
• Take orders from clients and place orders to the respective service
  centers (kitchen, bar, health club, swimming pool , reception)
• Deliver the ordered service to the client in timely manner
• Receive payments for the service rendered
• Return balance with receipts
• Say thank you the client with a smile and request client to come
  again.
• Apologize for what did not go well
• Assist resident client to the rooms and explain how to use room
  appliances such as switches, TV, showers, intercom, air conditioners etc.
• Assist resident clients on check outs to carry their luggage and
  make payment of bills hustle free.

• The applicant must hold an O’ level certificate with additional
  qualifications in catering, hotel management, hospitality, customer care.
• Advanced level diploma and degree holders with additional training
  and or experience in the relevant disciplines can also apply.
• Additionally, prospective candidates should possess excellent
  communication skills.
• Good computer knowledge.
• Excellent customer care skills.
• Excellent demeanor
• Demonstrable evidence of superb dress code and personality
• Very good team work
• The officers will be reporting to Customer Care Supervisor

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