Senior Credit Risk and Recovery Supervisor Jobs – Uwezo Financial Services Limited

Job Title:  Senior Credit Risk and Recovery Supervisor

Organisation: Uwezo Financial Services Limited

Duty Station:  Kampala, Uganda


About US:

Uwezo Microfinance, legally registered as Uwezo Financial Services Limited has been in the business of Micro Credit in Kampala since 2019 and most recently in Mbarara. We believe in uplifting and growing one another. We design our products and services in such a way that you can’t fail but succeed. We simplify everything about Uwezo and break it down to Days. We believe in sharing knowledge, experience, opportunities and prosperity with our community. We are passionate about technology. We aspire to put control in customers’ hand in a way that is safe, fun and enjoyable.


Key Duties and Responsibilities:

  • Ensuring that the escalation process is followed by all officers and all recovery efforts/documents are completed.
  • Negotiating payment of active and written-off customers, securing promises to pay within set guidelines and targets.
  • Maintenance of 100% compliance with all policies and regulatory requirements across collection activities.
  • Negotiating with debtors and ensuring that they repay the overdue loans at the lowest cost to Uwezo.
  • Carrying out periodical visits to active and written-off customer and advising management.
  • Identifying and advising management on all delinquent loans that require legal proceedings on a regular basis.
  • Coordinating the allocation of bad loans to court bailiffs and ensuring that proper approval is obtained at the time of allocation.
  • Ensuring that court bailiffs receive formal written instruction before proceeding with cases.
  • Participating in periodic reviews of the recovery procedures and advising management on the new development in the recovery process.
  • Daily reviewing and updating of the Field Collections tool providing status updates to your supervisor for all loans under your follow-up.
  • Ensuring that proper procedures are followed in the liquidation of customer collaterals in cases of attachments and guiding Uwezo and the recovery agents on the recovery process.
  • Following up and ensuring that all recoveries from active and written-off loans are properly booked and reconciled on a regular basis.
  • Managing and maintaining the monthly reporting requirements for the assigned loans.
  • Monitoring and Coordinating recovery activities for both active and written-off loans at assigned.
  • Conduct risk assessments to identify potential threats and vulnerabilities in microfinance operations.
  • Develop and implement risk management policies, procedures, and controls.
  • Monitor and analyse credit risk, market risk, operational risk, and liquidity risk.
  • Perform regular audits and reviews to assess compliance with internal policies and external regulations.
  • Provide recommendations to senior management on risk mitigation strategies and opportunities for improvement.
  • Collaborate with cross-functional teams to ensure effective risk management practices across the organization.
  • Stay updated on industry trends, regulatory changes, and emerging risks in the microfinance sector.
  • Prepare and present risk reports to stakeholders, including management and regulatory authorities.

Qualifications, Skills and Experience:

  • Diploma/Bachelors degree in finance, economics, business administration, or related field. professional certification (e.g, FRM, PRM), Diploma or any qualification in Law is a plus.
  • Proven experience in risk management and Loan Recovery preferably within the microfinance or banking sector.
  • Strong analytical skills with the ability to assess complex financial data and identify key risk factors.
  • Knowledge of regulatory requirements and compliance standards applicable to microfinance institutions.
  • Age: Between 20-28 years.
  • Proficiency in English and Luganda is an added advantage.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
  • Detail-oriented and organized, with the ability to prioritize tasks and manage multiple deadlines and Commitment to the mission and values of UWEZO Microfinance Ltd.



  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A collaborative and inclusive work environment.
  • The chance to make a meaningful difference in the lives of individuals and communities.


How to Apply:

All qualified candidates are advised to apply with a Cover letter, updated CV and Academic documents/ Testimonials. Please quote the position you are applying for in the email Subject line. Email to: or hand deliver at Plot 2, Namirembe Road, Totala Business Centre, Suite TBC8-15, P.O Box 29488, Kampala.


NB: Only shortlisted candidates will be contacted.


Deadline: Saturday, 13th April, 2024


For more of the latest jobs, please visit or find us on our facebook page




Date Posted 2024-04-05
Valid Through 2024-04-13
Employment Type FULL_TIME
Hiring Organization Uwezo Financial Services Limited
Job Location Kampala, Kampala, Kampala , 0256, Uganda

Related Jobs