UN Technical Specialist, Digital Innovation, MM4P Careers – United Nations Capital Development Fund (UNCDF)

Organization: United
Nations Capital Development Fund (UNCDF)
Duty Station:
Kampala, Uganda
About US:
United Nations
Capital Development Fund (UNCDF) is the UN’s capital investment agency for the
world’s least developed countries. It creates new opportunities for poor people
and their communities by increasing access to microfinance and investment
capital.  UNCDF focuses on Africa and the poorest countries of Asia and
the Pacific, with a special commitment to countries emerging from conflict or
crisis.  It provides seed capital – grants and loans – and technical
support to help microfinance institutions reach more poor households and small
businesses, and local governments finance the capital investments – water
systems, feeder roads, schools, irrigation schemes – that will improve poor
peoples’ lives.
Job Summary: The Technical Specialist, Digital Innovation, MM4P will have the
responsibility for overseeing the range of digital innovation work in Uganda.
The position will directly report to the UNCDF Lead Technical Specialist (LTS)
for MM4P program, also based in Kampala, Uganda and will receive technical input
from other UNCDF & BTCA Technical Specialists. This position will be based
in Kampala, Uganda.
Key Duties and Responsibilities: 
Lead Digital Uganda Programme and Team: The TS is the team leader in Uganda and
responsible for implementing the strategy.  This
  • Develop in-depth relationship and buy-in
    from digital stakeholders in Uganda at government, private &
    non-profit sectors & academics;
  • Based on discussion with funders and
    input from stakeholders, update and win acceptance for the Uganda country
    strategy for Digital innovation & digital finance, identify
    priorities, strategies and key milestones to develop the Ugandan market;
  • In October, November of each year,
    develop detailed work plan and budget for the following year, monitoring
    and updating quarterly using the country log book;
  • Lead monthly progress calls on Uganda,
    preparing agendas, leading calls, updating plans and logs;
  • Lead a team of 7-10 people in Uganda
    with various skills and background. Provide leadership and technical
    advice and strong management.
  • Assign clear responsibilities to the
    country team, develop annual performance plans, providing regular
    meetings, feedback on performance, and  provide mid-term and
    annual review. Provide the necessary structure and leaderships for the country
    team, organizing regular calls and meetings, maintaining a team schedule
    (including country calendar), monitoring daily work and activities;
  • Ensure the proper planning, staffing and
    contracting through the  annual staffing and procurement plan,
    and providing the necessary inputs for MM4P’s quarterly staff travel plan,
    and semi-annual budget revisions.
  • Lead monthly calls with funders and
    manage quarterly reporting. Host monthly calls, responding to requests and
    draft quarterly reports for funders;
  • Work closely with the Results
    Measurement Analyst to ensure the on-time and accurate reporting of
    results from partners and facilitating the annual survey to DF market
  • Participate in digital team meetings and
    events (2 – 3 times per year);
Lead UNCDF’s policy & regulatory and manage
relations with key stakeholders
  • The TS directly manages the in-country
    relations and activities with the government and manage stakeholder
    relationships and outreach efforts of the programme.
  • Be a catalyst for digital solution &
    digital finance innovations in Uganda, seeking opportunities to empower
    people’s life with digital innovations, and develop the Uganda program as
    a flagship country in regard to digital innovation
  • Under the guidance and with the support
    of the Global Technical Specialist, based in Brussels, advise the
    government in creating a more enabling digital environment.
  • Oversee the implementation of UNCDF’s
    plan for policy and regulation; support the BoU,MoFPED and other
    governement bodies and organize technical assistance for policy and
  • Support the Better than Cash Alliance
    member services team on ways to support the government in fulfilling its
    commitments to the alliance, such as: work closely with the MoFPED and
    recommendations to convert payment flows from cash to digital; 
  • Work closely with our funders and FSDU
    to coordinate policy work, developing consistent messages and
    collaborating on key initiatives;
  • Participate in industry working groups,
    providing thought leadership and identifying opportunities to build
  • Assist partners in identifying
    opportunities with others, including recommending or fostering strategic,
    financial or technical partnerships;
  • Act as primary resource person on
    digital for UNCDF, UNDP and other funders, helping to provide information,
    make introductions, coordinating efforts around the plan.
  • On an ad-hoc basis, provide on-going
    technical advice to partners (providers, regulators, funders), including
    sharing of information and updates on innovations;
  • Help to build awareness and build a
    consumer protection agenda with country stakeholders. 
  • Build effective and efficient
    partnerships at the operational level with major donor agencies to
    coordinate financial inclusion, including financial literacy, activities
    in country;
  • Seek opportunities for coordinating and
    co-funding projects with other funders, ensure the program’s efforts
    complete those of other digital finance initiatives;
Build a robust project pipeline of scalable and
innovative digital projects:
  • The TS sets the direction and oversees
    the development of the project pipeline, and plays a key role in
    identifying innovative projects, appraising and monitoring for results,
    while the technical team manages the daily work or project identification
    and implementation.  
  • Investigate opportunities to expand
    digital work into finance, agriculture, education, health, transport,
    energy and water sector (People+) with projects focusing on empowering
    people’s life with digital innovations (low income people, women, youths,
    (im)mogrants and MSMEs;
  • Leverage relationships with innovation
    accelerator/ hubs, start-up community, universities and entrepreneurs
  • Oversee a DF technical team (4-5) of
    digital  consultants and expert on key
    sectors,  develop and manage of the existing pipeline of
    projects with the objective to reach project KPIs on time and reach scale.
  • Help set priorities, provide advice and
    assistance as required, and ensure compliance with policies and procedures
    related to Direct Technical and Financial Support;
  • Review, appraise and reject/endorse new
    project descriptions completed by the Expert and consultants; team and
  • Draft technical terms of reference for
    consultants to support partners, provide all technical input for
    procurement, drafting TORs and reviewing and evaluating technical
  • Develop regular contact (e.g. monthly)
    with partners, monitoring overall progress and satisfaction with UNCDF
  • Participate in quarterly project
    steering committee meetings for larger projects with partners’ senior
    management, resolve problems and seek opportunities for improving,
    expanding relationships.
  • As needed, schedule field visits to
    check projects’ progress together with consultants and partners;
  • Review and respond to quarterly reports,
    ensuring partners are reporting accurately, monitor progress and reporting
    under agreements and contracts, verify milestones and targets for
  • Work with the funders and the Financial
    Sector Deepening Programme Uganda (FSDU) to coordinate project pipelines,
    ensuring the regular communication and systematic sharing of information
    on current and planned projects; 
Lead UNCDF’s Digital Knowledge Generation, Learning
and Sharing activities:  
  • The TS directly manages the range of
    activities that contribute to educating, strengthening and consolidating
    the sector as a whole with support from the KM Associate in Brussels and
    the KM Consultant in Uganda. 
  • In support of the country strategy,
    propose ecosystems activities (workshops, researches, conferences,
    trainings, exposure visits, etc.) needed to educate
    stakeholders.  Write/review TORs and implement ecosystem
    activities;Prepare/ review workshop materials, research documents,
    learning documents, etc. to insure high quality level information;
  • Identify learning, training, and
    knowledge sharing opportunities for partners and key stakeholders and
    provide scholarships for attendance;
  • Manage country level research and data
    collection projects, support research and data collection firms in their
  • Participate on project team of Mobile
    Analytics projects, managing UNCDF’s contribution to the project by
    working with identified Ugandan partners to use mobile data in decision
  • Collaborate with FSD Uganda, Intermedia,
    Finscope and other key partners and stakeholders for research and
    development of innovative, cutting-edge strategies and approaches to
    sharpen delivery of digital finance;
  • Work closely with the Knowledge
    Management Associate to plan and deliver knowledge management and learning
  • Help synthesize learnings from research
    and projects into short notes to share experience and lessons learned from
  • Lead one of the Digital  key
    learning questions, planning and implementing activities for this area
    with other digital country teams;
  • Each year, provide at least 4 blog posts
    for the UNCDF or other stakeholder’s websites highlighting lessons
    learned;  Help draft press releases or short announcements of
    key UNCDF inclusive finance activities or achievements in country;
  • Help drive the Uganda Community of
    Practice through multi-media (d-groups, yammer, etc.) and contributed to
    the overall digital social media presence;
  • Participate in local knowledge sharing
    networks on inclusive finance;
  • Participate to key DF conferences;
  • Develop and provide annual Learning Plan
    for oneself and the team;
  • Attend approved trainings; share
    debriefing and value of training with the wider Practice community;
Support the Programme Management Unit in Brussels to
ensure compliance with procedures and the smooth flow of information and
support other corporate needs:  
  • As Team Leader, the TS is responsible
    for the overall smooth and procedurally compliant implementation of
    activities, as well as supporting the PMU in reporting and results
    measurement so that they are consistent across countries.
  • Work closely with the Operations Analyst
    (PMU) to manage the Uganda operations team.   Support the
    Uganda Operations Associate and the operations team to manage all
    financial, administrative, procurement and results measurement activities to
    deliver the expected results from activities and projects;
  • Work closely with the Operations
    Analysts to manage the country budget revisions, reporting and analysis;
  • Work closely with the Research and
    Results Measurement Analyst (PMU) to coordinate and to contribute to the
    project monitoring and country data collection plan;
  • Ensure country compliance and on-time
    delivery with policies and procedures (document storage, agendas,
    timesheet, meeting minutes, etc.)
  • Assist in implementation of mid-term and
    final evaluations of the programme;
  • Support the development of UNCDF
    programme and business strategies and to annual reviews;
  • As requested, assists in fundraising and
    relationship management with donors
  • As requested, conduct DF scoping
    missions  in other countries;
  • Raise funds:  work with UNCDF
    on fundraising to support activities in Uganda, identifying opportunities
    and assisting in proposal development and agreement negotiation;
  • Provide corporate support to UNCDF as it
    relates to Uganda and fully participate in UNCDF’s global planning,
    learning, communication and reporting activities;
Key Result Areas:
  • UNCDF and Stakeholders are informed on
    current trends, market conditions, and special topics as needed, learning
    are shared cross-countries and UNCDF is viewed as a leader in inclusive
    digital economies in Uganda.
  • Some flagship projects that have reached
    scale and a diverse mix of strong digital projects that meeting their
    targets, including the underserved, women and rural users.
  • Regulators and Policymakers and other
    key stakeholders are empowered and supported to make decisions, develop
    policies and implement changes that both enable sector growth and protect
  • Clear, prioritized country strategy for
    digital inclusion, with a broad and effective range of activities, that is
    well planned, implemented and monitored.
  • An efficiently-managed, monitored and
    evaluated programme that is highly rated by its partners and is meeting or
    exceeding all targets.
  • All well integrated programme
    contributing to overall UNCDF objectives, compliant with policies and

Qualifications, Skills and Experience:
  • The ideal candidate for the United
    Nations Capital Development Fund (UNCDF) Technical Specialist, Digital
    Innovation, MM4P job placement should a Master’s degree in technology,
    economics, public/business administration, social sciences, or related
  • At least seven years’ experience in
    progressively more responsible positions in the financial services,
    telecommunications field and or digital field; out of which at least four
    years’ experience must be in area of digital services, preferably in
    Africa region
  • Language: Fluency in
    English.  Excellent communication skills (comprehension, verbal
    & written communication)
Technical Competencies
  • Possesses expert knowledge of advanced
    concepts in to digital and/or digital financial inclusion, a broad
    knowledge of related disciplines, as well as an in-depth knowledge of
    relevant organizational policies and procedures;
  • Proven ability to get things done, managing
    multi-million dollar initiatives for results, preferably in digital and
    digital finance;
  • Ability to lead a team for learnings,
    results, inspiring, leading, monitoring and getting results;
  • Experience in the implementation of
    digital services for key segments (Low income people, Women, Youths,
    (Im)migrants, MSMEs) and/or key sectors (agriculture, health, education,
    water, energy, transport & finance) is required
  • Experience in manging relationships with
    funders and fundraising is a plus
  • Good understanding of legal and
    regulatory issues related to digital, such as know your customer and bank
    agency rules;
  • Experience working with the mass market,
    including rural or low income communities, preferably related to financial
  • Experience managing or conducting
    research, particularly related to product development or client demand,
    able to use research to foster change;
  • Experience working with
    an  international donor organizations is a plus, but not
  • A passion for digital and innovation
Professional Competencies
  • Comfortable managing a project team,
    with appropriate motivation, delegation and oversight, sets and monitors
    key performance indicators (KPIs);
  • Strong management skills, energizing and
    organizing small teams or consultants
  • Strong personal skills with key
    stakeholders, understands how to build strategic partnerships and
    alliances, build relationships;
  • Innovative and thoughtful, proactively
    identifies, develops and discusses solutions for internal and external
  • Results driven and willingness to always
    improve and innovate;
  • Comfortable working in a developing
    country and within very low income areas;
  • Comfortable advocating and advancing an
    agenda, including with high level counterparts and other stakeholders;
  • Positive, constructive attitude and
    responds and gives constructive feedback
Functional Competencies
  • Excellent speaking and writing skills in
  • Excellent analytical skills;
  • Proven ability to manage projects and
  • Strong general IT skills, including
    ability to work regularly with MS Word, Excel, Outlook and PowerPoint;
  • Proven cross-cultural communication,
    able to function effectively in an international, multicultural
    environment and manage a team consisting of multiple nationalities.
Core Competencies
  • Builds confidence, creating an
    environment of creativity and innovation;
  • Demonstrates ethics and integrity;
  • Conducts fair and transparent decision
  • Demonstrates political acumen and
    calculated risk-taking;
  • Builds and promotes teams and
  • Creates and promotes open communication;
  • Remains calm, in control and good
    humored even under pressure
  • Displays cultural and gender sensitivity
    and adaptability
  • Treats all persons fairly without
  • Shows strong corporate commitment
How to Apply:
All suitably qualified
and interested candidates who so desire to join the United Nations Capital
Development Fund (UNCDF) in the aforementioned capacity should endeavor to
Apply Online by Clicking on the link below. Please further review job
requirements and if competent Click Apply Now.
Deadline: 6th January 2019
For more of the
latest jobs, please visit 
https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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