Product Manager Retail Banking Employment Opportunity – Standard Chartered Bank (Stanchart)

Organisation: Standard
Chartered Bank (Stanchart)
Duty Station: 
Kampala, Uganda
About Stanchart:
Standard Chartered
PLC is a British multinational banking and financial services company
headquartered in Hong Kong, China. It operates a network of over 1,700 branches
and outlets (including subsidiaries, associates and joint ventures) across more
than 70 countries and employs around 87,000 people. It is a universal bank with
operations in consumer, corporate and institutional banking, and treasury
services. Despite its UK base, it does not conduct retail banking in the UK,
and around 90% of its profits come from Africa, United Kingdom, United States
and the Middle East. Standard Chartered Bank Uganda is the longest established
international bank in the country; the first branch was opened in August 1912.
We had 11 branches up to 1972 and retained only one branch during the
turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative
Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11
branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank
Uganda has 29 ATMs and over 600 staff.
Key Duties and Responsibilities: 
  • Implement and commercialise global standard Product program for
    Business Client Products in Uganda.
  • Effective collaboration with Client segments, Acquisition,
    Relationship and coverage teams in Global Banking, Transaction Banking and
    Commercial Banking to leverage on eco-system ultimately enabling budgeted
    Balance sheet.
  • Execute global standard Product Optimization strategies to deliver
    Product level RoRWA
  • Implement the integrated product segment strategy with specific
    enablers and track program performance along with Business Banking segment
  • Optimize fees and charges to create value for clients in line with
    consumer protection guidelines
  • Support learning academy for the development of appropriate training
    content for the acquisition, relationship and service teams
  • Responsible for Portfolio health on relevant products – delivery
    through regular engagement with Risk teams in country to track portfolio
    performance (through lead indicators) and taking necessary actions to
    ensure loan impairment is within approved and acceptable limits.
Product &
Service Delivery
  • Have oversight and ownership on end-to-end (standard) process to
    ensure execution of on-boarding for clients and fulfillment of products
    through engagement with relevant stakeholders involved in executing the
    standard process to ensure we deliver a seamless client Value Proposition.
  • Complaints & Client Experience: Collaborate closely with the
    teams to Identify gaps and design failures in existing process and
    products and work with global and regional product teams to solve for
    endemic design issues to improve overall product and Service delivery
Product Launches
& Product Maintenance
  • Execute the global Product standardization and Product
    rationalization agenda across Business Banking Products.
  • Work with segment and frontline teams to identify client needs and
    launch existing global product solutions to meet these needs. In the
    absence of existing global solutions work with the regional team to have
    the relevant proposition developed as a global solution for implementation
  • Manage compliance of Process, Product Governance & Credit
    Approval Documents
  • Ensure compliance to Group & Country Anti Money Laundering and
    Client Due Diligence policies
Key Performance Indicators:
  • Financials- Balance Sheet, P&L, RoRWA
  • Risk Management- managing leads indicators on delinquency and IIP
  • Effectiveness of controls -evidenced by satisfactory Audit results
    and Control Self Testings
  • Client feedback – Net Promoter Score, Voice of Customer surveys etc
  • People –  Engagement metrics
    (My Voice) and attrition
  • Professional Conduct – Ensure adherence to the Group’s set rules on
    Code of Conduct

Qualifications, Skills and Experience: 
The ideal candidate
for the Standard Chartered Bank Product Manager Retail Banking should hold
relevant skills, qualifications and experience
How to Apply:
If interested in working
with Standard Chartered Bank in the above portfolio, Please send us visit Web
link below and review requirements and thereafter express your interest by
Clicking Apply Now.
Deadline: 27th September 2018
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