Fresher Admin Jobs - Front Desk Officer at Uganda Post Limited (Posta Uganda)

Organisation: Uganda Post Limited (Posta Uganda)
Reports to: HRO Welfare

About Posta:
Uganda Post Limited (Posta Uganda) is a wholly-owned government company which is the leading provider of a wide range of postal, logistical, IT and financial services in Uganda with international links to all major postal administrations worldwide.

Job Summary:  The Front Desk Officer will support the organization in managing the General Post Office GPO front desk efficiently and effectively

Key Duties and Responsibilities: 
·         Manage and route all mails/documents and any other items received at the reception
·         Receive, register and monitor all visitors/clients that go through the reception
·         Direct all incoming and outgoing clients and customers to the respective offices
·         The incumbent will cordially answer all incoming calls and handle caller’s inquiries
·         Re-direct calls as appropriate and take adequate messages when required
·         Record and control inventory relevant to reception area
·         Ensure tidiness of the reception area and maintain the visibility of the Organization.
·         Maintain security awareness for all clients/visitors and the general public
·         Perform any other duties as may be directed by the HRO Welfare.

Qualifications, Skills and Experience: 
·         The applicants for the Front Desk Officer vacancy should hold a bachelor’s degree in either Communication, Business Studies or Office Management from a recognized university
·         A minimum of two years of post-qualification relevant experience in a similar undertaking from a busy and reputable organization preferably in the service sector.
·         Excellent verbal and written communication skills
·         Good customer service skills
·         Skills in information management
·         Excellent organizational and planning skills
·         Stress tolerance

How to Apply: 
All suitably qualified and interested candidates should send their application letters, detailed CVs and certified copies of academic transcripts and certificates to:

The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106 Kampala. Uganda

Deadline: 11th September, 2015

NB: Candidates who do not receive feedback within a month’s time from the deadline should consider their applications

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Duty Station: Kampala, Uganda

Hospitality Jobs - Branch/Restaurant Manager - Coffee Processing Company

Organisation: Coffee Processing Company
Reports to: General Manager - Cafes

About US:
NFT Consult, a leading HR Consultancy firm, seeks to recruit for its valuable client, a specialist in coffee processing with a vision to be a leading African agribusiness producing quality products for the global market and using trade to bring about sustainable community development.

Job Summary: The Branch/Restaurant Manager will supervise and manage overall operations and profitability of the outlet and making sure that high standard of customer service, cleanliness and hygiene, quality assurance, staff morale, training and performance are maintained. 

Key Duties and Responsibilities: 
·         In charge of assigning responsibilities to subordinates and to check their performance periodically.
·         Organizing special promotions, displays and events
·         Ensure promotions are accurate and merchandised to the company’s standards.
·         Maximize profit while minimizing costs.
·         Strictly adhere to the established operating expenses and that all costs are controlled.
·         Carrying out appraisals and performance reviews, as well as providing or organizing training and development
·         Taking control of all financial management activities, including budget control and the distribution of staff wages.
·         Ensure that the monthly forecasted food and beverage revenue figures are achieved.
·         Ensure that there is continues training for all Service staffs on the S.O.P’s
·         Actively monitor all costs and recommend measures to control them.
·         Establish and strictly adhere to the par stocks for all-operating equipment and supplies, to ensure that the outlets are adequately equipped.
·         Carry out monthly and yearly inventory of operating equipment.
·         Attending and chairing meetings
·         Monitor and analyze the menus and product of competitive restaurants and bars.    
·         Support the Executive Chef in developing menu "specials" and to prepare recipes and specifications for Beverage items.
·         Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
·         Resolving health and safety, legal and security issues.
·         In charge of analyzing and interpreting trends to facilitate planning.
·         Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
·         Participating in marketing activities to attract more and more customers for the company/Cafes.
·         Work closely with the Kitchen and Beverage sections on daily operation and quality.
·         Manage all guest complaints, requests and enquiries on food, beverage and service.
·         Establish a rapport with guests maintaining good customer relationship and assisting to update guest history.
·         In charge of motivating a team to increase sales and ensure efficiency.
·         Updating colleagues on business performance, new initiatives and other relevant issues.
·         Revise and update all the outlets Departmental Operations Manual on an as needed basis or as per the hotels policy.
·         Ensuring compliance with health and safety legislation.
·         Maintaining statistical and financial records.
·         Monitor the Daily Log Book.
·         Plan the outlets weekly roster and work schedules to ensure that outlets are adequately staffed to handle the level of business and submit a copy to the Human Resource office

Qualifications, Skills and Experience: 
·         The applicant should preferably hold a specialist degree i.e. Hospitality management, culinary art management and Hotel and catering management
·         Decision-making ability and problem-solving skills
·         Good numerical skills
·         Strong communication skills, tact and diplomacy.
·         Excellent organizational skills
·         Resourcefulness
·         Excellent customer service skills.
·         Commercial awareness
·         Ability to lead and motivate teams and influence people.
·         Energy and stamina
·         Working knowledge of Health and Safety Policy and Security Procedures.
·         Detailed knowledge of Rules and Management Policies

How to Apply:
All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses. Please visit web link below and click Apply now if convinced you have the job requirements. The applications/CVs should be prepared in English and submitted in either MS Word or PDF format will be considered.

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Duty Station: Kampala, Uganda

Sales Executive Jobs - Kimberly Ryan

Job Title:      Sales Executive  
Organisation: Kimberly Ryan
Duty Station: Kampala, Uganda
Reports to: Business Development Manager
Ref: RIT3005

About US:
Kimberly Ryan provides an Outsourcing solution that not only exceeds your needs but ensures Return on Investment. Their outsourcing services include; Employee Outsourcing, Managed Payroll Services, Business Process Outsourcing and Function Outsourcing. They would like to recruit for a valuable client.

Job Summary: The Sales Executive will work closely with the Business Development Manager, Uganda and the Sales & Marketing Manager (Kenya) in championing marketing initiatives, and achieving agreed key sales performance parameters. They will take a notable role in helping the Company re-affirm its position in the Uganda market as the global leader in Washrooms & Pest Control Solutions. They are also expected to develop sales plans that are effective and that result in tangible positive results and noticeable market growth, as well as champion cross selling initiatives within Uganda. The position requires an aggressive seller with upfront customer and market knowledge and intelligence for the Uganda territory. The candidate must be resident in Uganda.

Key Duties and Responsibilities: 
·         Visiting potential/existing customers to demonstrate all the services and products offered by the client. Communicate effectively to customers, giving precise solutions and present quotations in a most professional manner
·         Up sell, cross sell, identify and develop new business from existing customers to increase the service range within Uganda
·         Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers
·         Responsible for price increases notification/mediation to the clients
·         Carry out debt collection for the customers in Uganda and maintaining agreed credit terms in liaison with the credit office in Kenya
·         In charge of the achievement of the desired and agreed sales growth target for the Uganda portfolio.
·         Improvement, enhancement and achievement of agreed client retention rate. Building and maintaining strong professional client relationships aimed at retaining existing clients.
·         Create a relevant and historic customer data base by maintain complete records of all activities regarding customer visits, complaints etc.  
·         Responsible for monitoring the day to day commercial performance of each account within Uganda portfolio.
·         Carry out analysis and provide detailed sales & service information for the client portfolio and make reports to the Business Development Manager and Sales Manager of the company as and when required
·         Serve as a Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
·         Noting and advising on changes and trends in the marketplace and the activities of competitors to ensure Company services and products remain highly visible and preferred by customers
·         Adhere to Company polices as prescribed.
·         Comply with The company work ethics in terms of work hours, minimum standards, and in particular health and safety requirements.

Qualifications, Skills and Experience: 
·         The applicant should hold a Sales/Marketing degree, or a business related degree from a recognized university with experience in sales, or advanced diploma in sales or its equivalent will be considered.
·         At least three years of practical experience in sales and marketing
·         Applicants must hold a valid driver’s licence

Personal Competencies:
·         Attention to detail: shows strong concern for accuracy, detail and timeliness
·         Integrity and Compliance: committed to high ethical standards and upholds policies
·         Flexibility: adapts comfortably to a wide variety of people and situations
·         Passion to service delivery.
·         Communication and Interpersonal Skills
·         Relationship Building: works to build close relationships and teamwork with business managers in all departments
·         Presentation skills: communicates clearly and confidently by written and verbal means
·         Excellent customer service skills
·         Strong problem solving skills/solution driven
·         High level of computer proficiency
·         Organisation and Leadership
·         Planning: organises time efficiently with the ability to prioritize
·         Organisation: keeps clear records of correspondences with customers and produces detailed action plans. Maintains reports and gives feedback on time
·         Monitoring and Control: closely monitors sales related KPIs and gives prompt feedback to staff & management.

How to Apply:
All suitably qualified and interested candidates are encouraged to send their updated CVs including a working telephone contact via E-mail urgently to The subject of the E-mail should clearly be labeled “Sales Executive, Uganda Ref: RIT3005”

Deadline: 3rd September 2015 by 6:00 PM

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Country Programme Manager Employment Opportunity - TackleAfrica

Organization: TackleAfrica

About TackleAfrica:
TackleAfrica uses the power and popularity of football to deliver HIV education to young people on football pitches across the continent. Specifically, we train African coaches to use fun, interactive football drills with the young people in their clubs and communities.

Key Duties and Responsibilities:  
1. Management of TackleAfrica’s Uganda country programme:
·         Ensure that TA monitoring and evaluation processes are followed for every course and follow ups, including data collection. Giving hands on support to ensure the process is sustainable and manageable by those running the course.
·         Oversee the processes for programme planning, preparation, organisation etc.; and devise guidelines that staff, coaches and partner organisations can reasonably follow.
·         Manage the development of new programming based on close working relationships with current partners; scoping potential new partners; and discussions with other key stakeholders.
·         Produce accurate and timely financial and narrative reporting, both internally and externally (to donors and others), by appropriate deadlines/formats/guidelines.
·         Build the capacity of partners, TA staff and coaches to produce their contributions to reporting and monitoring and evaluation processes.
2. Relationship Building:
·         Build and strengthen working relationships with other local Sport 4 Development organisations and any other relevant CBOs/NGOs/INGOs in-country.
·         Network with donors, governments, NGOs and others relevant to TA.
·         Enhance TA’s ideas, visibility and capacity at national/regional level.
·         Regularly review TA’s current partnerships and make recommendations as to how these can be strengthened.
·         Seek out new partners in line with TA’s business plan and strategy.
3. Represent TackleAfrica in Uganda: Accurately and comprehensively represent the work of TA in Uganda within the country and when necessary to regional stakeholders.
4. Contribute to TackleAfrica UK:
·         Work closely with other TA staff in Africa and the UK, keeping in regular and close contact by email and skype.
·         Contribute to team-wide communications and knowledge management, and participate in regular exchange of information, organisation-wide discussions on related topics/projects.
·         Perform any other tasks as may be reasonably required

Qualifications, Skills and Experience:  
·         The ideal candidate must hold a relevant University Degree or equivalent
·         At least three years of delivery focused, well organised  project management experience including financial management.
·         Past HIV Experience: strong understanding of HIV and up to date with changes in the field.
·         Prior experience of implementing projects on one or more of: sports and development, youth development, HIV education, behaviour change programmes is highly desirable
·         Significant experience in working in partnerships with other organisations is also an added advantage
·         Excellent track record of in project planning, monitoring and evaluation.
·         Excellent spoken and written English: capacity to write reports
·         Excellent report-writing and oral presentation skills
·         Excellent communication, networking and inter-personal ability
·         Strong presentational and group facilitation skills.
·         Computer literacy i.e. competent in the use of Microsoft office software, skype, Dropbox and the ability to support others to use new technology.
·         The applicant should preferably have a strong theoretical grasp of monitoring and evaluation processes and strategies
·         Be a good team player, able and willing to understand the perspectives of others.
·         The incumbent must also be highly creative with good planning skills, as well as the ability to explain his/her perspectives to others
·         Highly self-motivated, resourceful, adaptable and self-sufficient individual who can work effectively with limited support/ supervision.
·         Good diplomatic skills.
·         Applicants with a grasp complex culturally and gender sensitive issues are at an advantage

How to Apply:  
All suitably qualified and interested candidates are encouraged fill in the application form at the web link below explaining how they meet the personal specifications stated in the Job Description above.

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Duty Station: Kampala, Uganda

Subscriber Data Clean-Up Administrator Job Placement - Telecom & ICT Service Provider

Organisation: Telecom and ICT Service Provider

About US:
NFT Consult, a leading HR Consultancy firm, seeks to recruit for its valuable client, a leading telecom and ICT service provider. NFT Human Resource Solutions are customer tailored per industry requirements and are geared towards increased cost savings, process improvement leading to improved efficiency and effectiveness yet simultaneously strengthening quality and control of resources.

Job Summary: The Subscriber Data Clean-Up Administrator will support the telecom and ICT service provider in carrying out the end to end verification activities of subscriber registration documents received both digitally and physically at the data Centre in an efficient and effective manner.

Key Duties and Responsibilities: 
  • The incumbent will have the first line responsibility for the verification of subscriber documents according to the defined process and quality standards.
  • Confirm KYC compliance for all received documents.
  • Organize, classify, scan, and index all received documents as per the process guidelines.

Key Performance Indicators:
  • Productivity.
  • Quality assurance.
  • Turn Around Time.
  • Error and rework rate.
  • Schedule adherence.
  • Attendance.

Qualifications, Skills and Experience: 
  • The Subscriber Data Clean-Up Administrator should hold a Degree in Business Administration or a Service related field.
  • Computer literacy skills i.e. proficiency of company standard MS Windows and associated office productivity software tools; Word, Excel, PowerPoint, Ability, DMS, and ECW among others.
  • Highly proficient with MS Office applications.
  • Excellent data entry skills.
  • Past database management experience
  • Prior experience in working in a functional team with a strong sense of quality ownership.
  • Excellent troubleshooting and problem solving skills
  • Excellent communication skills, both written and verbal
  • Excellent interpersonal skills
  • Ability to work in a busy and process driven environment.
  • Good Math’s and English skills.
  • Good understanding of data confidentiality issues.
  • Self-motivated and willing to "do what it takes" to get the job done.
  • Strong work ethic and ability to work with minimal supervision.
  • Alertness to quality, with ability to work quickly, accurately, and pay attention to detail.
  • Aptitude for learning, understanding and applying concepts.
  • Able to work within a team and work independently.
  • Sense of urgency necessary to meet goals, objectives and deadlines.
  • Enthusiastic, upbeat personality; mature, professional demeanor.
  • Commitment to quality, excellent customer service and high performance.
  • Flexibility and ability to handle stress.

How to Apply:
All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses. Please visit web link below and click Apply now if convinced you have the job requirements. The applications/CVs should be prepared in English and submitted in either MS Word or PDF format will be considered.

For More Ugandan Jobs, Please Visit or find us on our facebook page

Duty Station: Kampala, Uganda

Jhpiego International NGO Jobs - Maternal and Newborn Health MNH Coordinator

Organisation: Jhpiego

About Jhpiego:
Jhpiego is an international non-profit health organization affiliated with the Johns Hopkins University. For over 40 years and in over 155 countries, Jhpiego has worked to prevent the needless deaths of women and their families. Jhpiego works with health experts, governments and community leaders to provide high quality healthcare to their people. Jhpiego also develops strategies to help countries care for themselves by training competent heath care workers, strengthening health systems and improving delivery of care.

Job Summary:  The Maternal and Newborn Health MNH Coordinator will assist the Program Advisor in the planning, implementing, monitoring and evaluating the program activities at the various implementation sites. The incumbent will render support in developing program and M&E plans and reports, helps to organize and implement program activities and play a key role in information management, including collection of relevant program data. The MNH Coordinator shall provide the on-going support supervision through on-site and remote means to partners, MNH champions and advocates to promote evidence-based MNH interventions to save the lives of mothers and their babies. The MNH Coordinator will also actively contribute to the overall strategy and new program development efforts for the Jhpiego Country Office.

Qualifications, Skills and Experience: 
·         The ideal candidate should preferably hold a University degree in Health
·         A minimum of five years of professional, progressively more responsible implementation experience in public health programs
·         Prior experience in maternal and child health, postpartum hemorrhage and neonatal asphyxia programs
·         Past exposure and experience in one or more of the following areas: strengthening of health services, health provider training, health performance improvement, monitoring and evaluation and supervision
·         Significant experience in coaching, mentoring and developing technical capacity in individuals and institutions in the areas of maternal, newborn and child health, and performance and quality improvement
·         Strong clinical background and experience

How to Apply: 
All suitably qualified and interested candidates should apply by sending an updated resume, cover letter, and three professional references via E-mail only to: with the position title in the subject line of your email. Please.

Deadline: 7th September 2015 by 5PM

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Duty Station: Kampala, Uganda
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