Manager, Data Centric Systems Job Opportunity – Telecoms Network Support Company

Organisation: Telecoms Network Support Company
Duty Station:  Kampala,
Uganda
Reports to: Senior Manager, Enterprise Solutions
About Us:
NFT Consult, a leading
HR Consultancy firm, seeks to recruit for it valuable client, a Global
Technology Consultant.  NFT Human
Resource Solutions are customer tailored per industry requirements and are
geared towards increased cost savings, process improvement leading to improved
efficiency and effectiveness yet simultaneously strengthening quality and
control of resources.
Job Summary: The Manager, Data Centric Systems will work
closely with IT vendors to designing and implement data centric systems.
Key Duties and Responsibilities: 
·        
Keep
abreast of global and local best practice as it relates to the team/ function’s
activities.
·        
Assist
in continuously reviewing the unit’s activities, make recommendations for
improvement and implement approved improvement initiatives to ensure enhanced
performance of the team.
·        
Assist
in identifying required resources, personnel, funding to achieve the unit/
function’s strategy.
·        
Establish
and manage relationships with key internal and external stakeholders.
·        
Provide
input in the identification and documentation of user requirements for new Data
Centric systems.
·        
Work
with the Procurement division to document Request for Proposal/Request for
Quotation for new Data Centric systems based on user requirements.
·        
Provide
input in the definition of criteria for evaluation and selection of relevant IT
vendors.
·        
Act
as a project manager for all projects relating to the deployment of new Data
Centric systems to ensure achievement of corporate objectives.
·        
Coordinate
the solution development life cycle, ensuring compliance with specified
standards, procedures and methodologies.
·        
Offer
advisory support in the implementation and integration of new Data Centric
systems.
·        
Supervise
user acceptance testing in liaison with relevant business teams.
·        
Coordinate
go-live of new Data Centric systems.
·        
Actively
facilitate user training on new Data Centric systems.
·        
Work
with IT vendors and user support team to provide user support for deployed
solutions
·        
Support
IT vendor in the deployment of off-the-shelve Data Centric systems
·        
Liaise
with IT vendor to provide documented policies and procedures/user guide for
newly deployed Data Centric systems.
·        
Participate
in post implementation review of deployed Data Centric systems and ensure
timely and effective resolution of issues.
·        
Perform
periodic evaluation of Data Centric systems performance in order to ensure
continuing relevance of enterprise solutions provided.
·        
Manage
relationships with third party IT vendors/suppliers.
·        
Manage
installed Data Centric systems to ensure efficient workflow of the company’s
operations.
·        
Coordinate
deployment of patches and upgrades to Data Centric systems.
·        
Ensure
minimal impact to end user services during system changes, upgrades, patches or
bug fixes.
·        
Manage
the resolution of Data Centric systems-related problems escalated by Enterprise
Applications Support team.
·        
Review
feedback from the Enterprise Applications Support team to ensure prompt
improvement of the Data Centric systems.
·        
Assist
in implementing the function’s work programs and plans in line with agreed upon
procedures and guidelines.
·        
Assist
in planning and managing the human and material resources of the unit to
optimise performance, morale and enhance productivity.
·        
Manage
inter-functional relations to ensure synergy across the various departmental
functions.
·        
Provide
leadership and guidance to team members and manage subordinates’ performance
towards the achievement of overall team objectives.
·        
Prepare/compile
agreed periodic activity and performance reports for the attention of the
Senior Manager, Enterprise Solutions.
·        
Perform
any other duties as assigned by the Senior Manager, Enterprise Solutions.
Qualifications, Skills and Experience: 
·        
The
applicant should hold a first degree or its equivalent in a relevant
discipline.
·        
Possession
of a postgraduate/ professional qualification in a related field will be an
added advantage.
·        
At
least five (5) to nine (9) years’ experience with at least three (3) years in a
supervisory role.
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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