NGO Jobs – IT Systems Administrator at MRC/UVRI

  Information Technology (IT) and Data Jobs in Uganda, NGO - Non-Government Organisations Jobs in Uganda, Uncategorized
Organization: Medical Research Council/
Uganda Virus Research Institute (MRC/UVRI) Uganda
Duty Station: Masaka, Uganda
Reports to: Head
of IT
About MRC/UVRI:
The MRC/UVRI Uganda Virus Research Unit on AIDS conducts large-scale
epidemiological and intervention studies, clinical trials, virological and
immunological research and behavioural studies, and has generated a wealth of
research results that have been used to inform policy and practice, and that
have led to a large number of scientific publications in peer reviewed journals
over time.
The MRC/UVRI with the Sanger Institute is setting up the MRC/UVRI
Ugandan Medical Informatics Centre (UMIC) that will be located at the UVRI
campus in Entebbe. It will be closely associated with the Ugandan Ministry of
Health and other educational and research Institutes in Uganda, as well as
pan-African research centres as part of established collaborations with
MRC/UVRI. The central aims of this project are: (1) to develop a medical
informatics in Uganda and (2) to develop human research capacity in medical
informatics and computational genomics in sub-Saharan Africa (SSA) in
collaboration with UK and SSA centres. The UMIC is being developed to
capitalise on technological advances in genomics and to ensure the efficient
utilisation of data resources in clinical epidemiology and large scale genomics
across SSA from on-going research programmes.
Job Summary: The IT Systems Administrator will ensure
availability of working hardware, software and Network connectivity at all
times. The jobholder will also be responsible for resolving high-level system
administration related hardware and software issues, recording these issues,
and ensuring that they are eliminated. He / she will also pro-actively manage
the capacity of the storage infrastructure based on current and forecasted
demand. Additionally, the incumbent will offer technical support for a
virtualised environment, storage infrastructure and backup/recovery environments.
Key Duties and Responsibilities: 
  • Ensure network
    connectivity and availability of all network services (email, internet,
    file access, printing) to the users in Masaka & Kyamulibwa stations.
  • Maintain a Virus /
    malware network free environment by ensuring that upgrades of the
    corporate anti-virus both on servers and all LAN clients are up-to-date at
    all times.
  • Setup, configure,
    maintain and monitor servers, routers, switches, Printers and to ensure
    all domain services are optimally running all the time (DNS, DHCP, AD,
    Printing)
  • Offer help-desk
    support in Masaka and Kyamulibwa field stations through effective
    email/call management and personal contact.
  • Maintain network
    security through the Help-desk support in Masaka and Kyamulibwa through
    effective email/call management and personal contact.
  • Monitor network and
    internet usage and report to ISPs in case of a downtime.
  • Streamline backups on
    servers/PC’s and recovery procedures at both stations
  • Keenly track and
    record all ICT support requests within the Helpdesk Management System
  • Assist and support in
    the implementation of ICT projects
  • Evaluate solutions as
    part of the ICT strategy.
Qualifications, Skills and Experience: 
  • The ideal candidate should hold a
    Bachelor’s Degree in Computer Science, Information Technology or related
    field from an accredited college or university. MCSA or MCSE /CCNA
    certification is an added advantage
  • At least three (3) years’ experience in
    computer operations and technical support including at least One year at
    the enterprise Systems management level.
  • Extensive practical experience in the
    management and administration of Windows, vSphere (ESX) and Enterprise
    storage devices
  • Good knowledge of both client and server
    operating systems.
  • Excellent troubleshooting skills and
    support of SAN technology with a virtualised computing environment.
  • Broad knowledge and understanding of
    Disaster Recovery and High Availability.
  • Past server administration skills with
    Windows server platforms.
  • Strong knowledge of backup technologies
    utilizing disk to disk solutions as well as tape based solutions (Backup
    Exec).
  • Strong understanding of the networking
    concept, security and disaster recovery management.
  • Possess the ability to ride a motorcycle
    to give IT support in a remote setting will be required.
How to Apply:
All candidates should send their applications including copies of
academic qualifications, curriculum vitae and names plus telephone contact
details of three (3) referees should either be addressed to: The Human
Resources Manager, MRC/UVRI Uganda Research Unit on AIDS, Uganda Virus Research
Institute, P. O Box 49 Entebbe, Uganda or send by email: recruitment@mrcuganda.org.
NB: Only short listed candidates will be
contacted for interviews
Deadline: 4th July 2014 by 5pm

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