Job Title: Office Assistant & Customer Service Representative (No Experience…
Manager – Representative Office Job Opportunity – PricewaterhouseCoopers (PwC)
Job Title: Manager – Representative Office
Organization:
PricewaterhouseCoopers (PwC)
PricewaterhouseCoopers (PwC)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Regional Manager
About US:
PricewaterhouseCoopers is a multinational professional services network
headquartered in London, United Kingdom. It is the second largest professional
services firm in the world, and is one of the Big Four auditors, along with
Deloitte, EY and KPMG. PwC is recruiting for a valuable client, an
International Credit Union.
headquartered in London, United Kingdom. It is the second largest professional
services firm in the world, and is one of the Big Four auditors, along with
Deloitte, EY and KPMG. PwC is recruiting for a valuable client, an
International Credit Union.
Job Summary: The Manager –
Representative Officer will be responsible for overseeing the daily operations
of the Representative Office in Uganda.
Representative Officer will be responsible for overseeing the daily operations
of the Representative Office in Uganda.
Key Duties and Responsibilities:
·
Ensure staff deepens connections with members to
better understand their needs by asking effective questions and building
relationships;
Ensure staff deepens connections with members to
better understand their needs by asking effective questions and building
relationships;
·
Ensure staff become trusted advisors to members
by presenting the features and benefits of the Credit Union’s products and
services;
Ensure staff become trusted advisors to members
by presenting the features and benefits of the Credit Union’s products and
services;
·
Recruit, develop, evaluate and motivate staff to
maximize performance and foster a service and sales culture within the Uganda
office and across the Credit Union;
Recruit, develop, evaluate and motivate staff to
maximize performance and foster a service and sales culture within the Uganda
office and across the Credit Union;
·
Monitor sales results and execute monthly
coaching sessions with staff; maintain records of employee productivity;
Monitor sales results and execute monthly
coaching sessions with staff; maintain records of employee productivity;
·
Identify training needs and coordinate training
opportunities;
Identify training needs and coordinate training
opportunities;
·
Develop policies and procedures, and implement
effective processes to increase efficiencies; and compliance;
Develop policies and procedures, and implement
effective processes to increase efficiencies; and compliance;
·
Maintain communication between office and senior
management through reports and dialogue;
Maintain communication between office and senior
management through reports and dialogue;
·
Manage security of staff and office by analysing
security concerns and communicating to senior management;
Manage security of staff and office by analysing
security concerns and communicating to senior management;
·
Build and maintain relationships with key
customers, vendors and competitors
Build and maintain relationships with key
customers, vendors and competitors
·
Prepare research and studies on competition,
potential markets, and products in identified markets and conduct business
development meetings with key client contacts; organize and make presentations
and execute marketing and promotional activities.
Prepare research and studies on competition,
potential markets, and products in identified markets and conduct business
development meetings with key client contacts; organize and make presentations
and execute marketing and promotional activities.
·
Minimum qualifications, experience, knowledge
and skills
Minimum qualifications, experience, knowledge
and skills
Qualifications, Skills and
Experience:
Experience:
·
The applicant should preferably hold a
Bachelor’s degree
The applicant should preferably hold a
Bachelor’s degree
·
Ten years of financial services experience
(preferably in a retail banking environment), with at least 5 years of
management experience;
Ten years of financial services experience
(preferably in a retail banking environment), with at least 5 years of
management experience;
·
Demonstrable leadership and sales skills;
Demonstrable leadership and sales skills;
·
Excellent oral and written communication skills,
with the ability to make effective presentations to groups;
Excellent oral and written communication skills,
with the ability to make effective presentations to groups;
·
Excellent interpersonal skills, tact and
diplomacy; and
Excellent interpersonal skills, tact and
diplomacy; and
·
Ability to implement processes and procedures to
ensure efficient operations.
Ability to implement processes and procedures to
ensure efficient operations.
How to Apply:
All candidates should send an application and updated CV to hr.s@ug.pwc.com
Deadline: 20th
December 2017
December 2017
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