International NGO Jobs - Finance Officer at Sightsavers

Job Title: Finance Officer
Organisation: Sightsavers
Duty Station: Moroto, Uganda
Job Ref: MN 1181

About Sightsavers:
Sightsavers is an International Development Organization which works with partners to eliminate avoidable blindness and promote equality of opportunity for people with disabilities in over 32 developing countries across Africa, Asia and America. In Uganda, Sightsavers currently operates in Busoga, Bunyoro and Karamoja sub-regions.

Key Duties and Responsibilities: 
  • Responsible for accounting, procurement and general administrative functions of the project.
  • In charge of the preparation of monthly journals e.g. Bank charges, Payroll journals etc. to ensure financial records are complete and accurate.
  • Work with the project coordinator to ensure that due partners fund requests and efficient monthly partner financial reports are made promptly.
  • Ensure adherence and compliance to donor rules and regulations under the project.

Qualifications, Skills and Experience: 
  • The applicant must hold a degree in accounting, finance, business administration or equivalent.
  • A minimum of three years’ experience in accounting/ procurement and office administration role
  • Excellent computer skills especially Word, Excel and e-mail/ internet
  • Excellent communication skills (verbal and written English)

How to Apply: 
All suitably and qualified candidates are encouraged to send their applications with  detailed CVs and a daytime telephone number.

NB: Please fully disclose your current or past salary.

Please send the application to:

Deadline: 30th July, 2014

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IT Executive Job Opportunity - Grant Thornton

Job Title: IT Executive
Organisation: Grant Thornton
Duty Station: Kampala, Uganda

About Us:
Grant Thornton is one of the world’s leading organisations of independent assurance, tax and advisory services. Grant Thornton Uganda is a member of Grant Thornton International Limited, with offices in Kampala and Jinja. Grant Thornton boosts an opportunity to be part of 38,500 dynamic people working cohesively to provide seamless services to clients in more than 130 countries across the globe.

Key Duties and Responsibilities:
  • Responsible for the development and maintenance of IT policy and procedures of the company
  • In charge of the accurate and in-time management of network, data security, back up, server and troubleshooting
  • Give advice to management on small, medium and long-term needs in IT as per expectations of Grant Thornton International
  • Understanding of installation, maintenance, upgrades of all technical and management software used by GT Uganda.
  • Stay in touch with GT International IT representatives and ensure that their advices are appropriately followed and IT systems are safe, secure and up-to-date
  • Develop associates and pass on routine maintenance related work to them
  • Offer structured training on use of various Microsoft packages to all employees of GT Uganda
  • Responsible for co-ordinating and making of various excellent branded technical and financial proposals to be submitted for various divisions of GT Uganda in liaison with respective heads of divisions

Qualifications, Skills and Experience: 
  • The IT Executive must hold a bachelor’s degree in Information Technology or related field
  • A minimum of three years’ practical experience in working for an established mid-sized organization
  • Possess expert knowledge on various computer hardware, how they operate, how they need to be maintained, upgraded etc.
  • Excellent numerical and analytical skills
  • Willingness to work under supervision and learn new -i skills quickly
  • Highly results-oriented and able to meet tight deadlines
  • Computer literacy skills i.e. working knowledge of various Microsoft packages
  • Keen adherence to the highest degree of professional standards and strict client confidentiality.
  • Ability to work well within a team
  • Excellent written and oral communication skills
  • Possess a strong work initiative and the ability to adapt to new challenges and ideas

How to Apply:
All candidates should send their detailed CVs with referees (testimonials will be required at the time of personal interview if selected) by to:

NB: For Inquiries, You can visit our office, Grant Thornton, Plot 5, Katego Road, Off. Kira Road, Opp. British High Commission, Kampala, Uganda, Phone: 0414 535145 (0312 266850 Fax: 0414 533771

Deadline: 31st July 2014

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Pre-payment Manager - Umeme Limited

Job Title: Pre-payment Manager
Organization: Umeme Limited
Duty Station: Kampala, Uganda
Reports to: Income Manager

About Umeme:
Umeme Limited is an Electricity Distribution Company listed on the Uganda and Nairobi Securities Exchange, with Actis’ Infrastructure 2 fund as a majority investor. Actis is a leading investor in the emerging markets, managing over US$4.8bn worth of investment on behalf of more than 100 institutional investors, including the Commonwealth Development Corporation (CDC), a UK Government owned company..     Umeme operates under a concession with a structural monopoly in the distribution of electricity across Uganda, distributing 99% of electricity in Uganda through a single buyer model.

Job Summary: The incumbent will be responsible for the Development and Management of the new Pre-payments business.

Key Duties and Responsibilities: 
1. Oversee the rollout of prepayment:
  • Organization and staff development for the new business
  • Training for service providers and contractors as per agreed standards;
  • Develop and maintain processes, procedures & controls to ensure a smooth transition to pre-payment business steady state;
  • Prepayment channel development and management;
  • Responsible for Merchant Contract & License management;
  • In charge of prepayment sales management and reporting;
  • Ensure timely Implementation of tariff changes as approved by the regulator;
  • Work closely with the Losses Manager to coordinate and monitor initiatives to detect and control prepayment customer fraud;
  • Develop and manage the prepayment operational budget;
  • Liaise with the Customer Service Centers and Contractor Manager to ensure all prepayment service providers adhere to the company safety guidelines and code of conduct.

Qualifications, Skills and Experience: 
  • The ideal candidate for the pre-payment manager should have a Degree in Business Administration or related field with Post Graduate training and experience in Project Management.
  • Five or more years’ experience in a senior management position in a utility or business with similar range and complexity.
  • Team builder with commercial/business minded focus
  • Excellent financial Management skills
  • Possess the ability to demonstrate leadership skills that will shape team culture.
  • Exceptional stakeholder management skills
  • Excellent oral & written communication skills.

How to Apply:
All interested candidates should send their applications clearly detailing your suitability for the position in terms of required qualifications and experience to .

NB: Please DO NOT send CVs. Please indicate your name and the job you are applying for in the subject line.

Deadline: 28th July 2014 by 5:00p.m.

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Administrative Assistant Job Opportunity - Kabale University

Job Title: Administrative Assistant
Organisation: Kabale University (KAB)
Duty Station: Kabale, Uganda

About KAB:
Inaugurated in 2002 and licensed by the National Council for Higher Education in March 2005, Kabale University (KAB) has enjoyed steady growth and progress. KAB Main Campus is located on Kikungiri Hill, one Kilometre off Kabale-Kigali Highway in Kabale Municipality. Mandated to bridge a highly felt gap in South Western Uganda and the surrounding areas of the Great Lakes Region, KAB offers a serene reflective environment which is enhanced by the cool all-year-round energizing climate. The general uniqueness and added value of Kabale University is in its identity of a secular, community founded and supported University. The University offers an opportunity for men and women who wish to realize their full potential in pursuit of academic and administrative careers.

Job Summary: The Administrative Assistant will offer administrative support to top University Officials including establishing and maintaining a good filing system and keeping records, and other secretarial duties.

Qualifications, Skills and Experience: 
  • The candidate should hold Qualifications: Bachelor’s Degree in Secretarial studies/Office Management/ Social Sciences from a recognized institution Computer proficiency is a must.
  • At least two years’ experience in office administration 
How to Apply: 
All candidates are encouraged to send their applications, with copies of detailed typed Curriculum Vitae, giving full details of applicants’ education and qualifications, work experience, present salary, postal and telephone contacts, names and telephone contacts of three referees, and copies of transcripts and certificates, should be sent to: 
The University Secretary
Kabale University
Kikungiri Campus
P.O Box 317
Kabale, Uganda.

Deadline: 4th August, 2014

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Barclays Bank UK Jobs - Branch Manager Luwum Street

Organisation: Barclays Bank UK
Duty Station:  Kampala, Uganda
Reports to: Regional Manager

About Barclays UK:
Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary: The Barclays Branch Manager  will primarily drive and deliver exceptional retail business performance, through the provision of efficient business management, powerful leadership, team development and achievement of operational rigour excellence in branches with up to 25 staff members or branches with single customer categories.

Key Duties and Responsibilities: 
1. Business Management: 40%
Business and Sales Management:
  • Agree targets and take accountability for the overall achievement of Retail performance objectives for the branch in terms of: Employee Satisfaction, Customer experience, Sales growth and income contribution, Cost performance, Risk and rigour management
Budget accountability:
  • Accountable for achieving annual sales targets as cascaded from the Area Manager. Monitoring of progress towards achieving targets is done on a regular basis, at least monthly.
  • The Branch manager is also responsible for maintaining a healthy balance sheet in the branch i.e. ensuring the assets on the books of the branch are performing to expected standards, that low quality assets are kept to a minimum and that the earnings contribution of the branch is within acceptable levels.
  • Even though the branch manager may not be the cost centre owner directly, the incumbent is responsible for strict cost management in that branch i.e. reviewing all service provider quotations before the work can proceed. In addition, the branch manager is expected to conduct detailed analysis, on a monthly basis, of the following cost elements: overtime approvals, equipment maintenance, sundry losses, staff costs , stationary consumption/telephones etc.
  • Active involvement and accountability for making purchase/ refund business decisions within set limits e.g. Sundry loss, Potential Loss Accounts (PLA), customer refunds. Can approve release of deceased funds within predetermined limit.
  • Brand, product and business proposition:
  • Offer clear guidance to branch staff on the Barclays Retail business objectives, translating and prioritizing into business performance measures at branch level.
  • Intuitively understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
  • Ensure that merchandising materials are displayed in accordance with guidelines.
  • Brief staff on promotional and product launches; provide regular feedback on sales performance.
  • Establish key relationships with key clients or business influencers in the local area, including client entertainment within budget limits set by the Area manager.
  • Technically support product specialists and the direct sales team in marketing of group schemes and other corporate products to local businesses.
  • Review balanced score card statistics - rotate responsibility for collecting statistics between team members e.g. leave, KYC results, accuracy, counter & sales statistics etc.
  • Offer feedback on the performance or service delivery of external service providers (such as courier service, cleaning service etc) to the area manager and head office sourcing, to assist them with future contracts.
Controls Management:
  • Ensure compliance and adherence to operations risk and rigour requirements e.g. Health & Safety standards, security of premises, KYC and Anti-Money Laundering measures.
  • Ensure that all staff in the branch adhere to all Barclays Information Security policies and procedures through regular communication to staff and spot checks.
  • Review results of snap checks and progress on action plans.
  • Conduct regular quality checks on all processes, focusing on transactions with high financial levels and operational risks of the process, including Branch Crisis Management, systems, reviewing control reports, etc.
  • Ensure that all Barclays Africa procedures are followed through regular communication to staff and spot checks.
  • Report all incidents within the branch in line with the bank’s incident reporting procedures
  • Responsible for Systems administration (user maintenance) in conjunction with the Branch Operations Manager.
2. People Management: 30%
  • Build and develop a high performing team through embedding performance development and coaching. Ensure that team members receive coaching and feedback in order to develop to achieve their maximum potential.
  • Oversee the End-to-End PD process
  • Recommend reward allocations for all branch staff, including bonus and pay increases.
  • Determine and manage Training Needs Analysis and Succession plans for all direct reports.
  • Responsible for hiring team members based on short-lists of candidates compiled by HR.
  • Responsible for conducting exit interviews for all employee-initiated departures from the bank. Provide results of exit interviews to HR for review and analysis.
  • Oversee staff attendance levels, including approval of leave. Compile monthly absence statistics (annual leave, sick leave, family responsibility leave, maternity leave, study leave etc), and submit to HR for record keeping.
  • Directly responsible for discipline – initiate misconduct or incapacity charges, follow Barclays discipline processes together with HR and an independent chairperson. Build the case files where required.
  • Motivate staff and ensure they are recognized through the Barclays Africa recognition schemes.
  • Create an empowering environment for branch staff, encouraging individual ownership and initiative.
  • Deliver powerful communications with branch colleagues to ensure they understand the vision and goals of the company and of your branch.  This will include running team meetings, morning huddles, one to one meetings and written communications
  • Create and maintain a succession plan for the branch
  • Create an empowering environment for branch staff, encouraging individual ownership and initiative
  • Offer mentoring and development opportunities for members of the branch team.
  • Provide cover for Branch Managers at other outlets when required.
  • Provide honest, direct and constructive feedback to others.
  • Deputize for Regional Manager if required.
  • Share knowledge experience and best practice with team members and other branch managers.
3. Customer Service: 25%
  • Accountable for the delivery of outstanding customer experience through service and sales within their branch
  • Regularly present in the banking hall speaking to customers and understanding their questions and needs
  • Monitor the customer satisfaction results of the branch collected through various methods (surveys, touchpads etc).  Establish targets for improvement and action plans to ensure customer satisfaction is continually improving.
  • Ensure that all branch staff own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints.
  • Build relationships with key customers, clients and businesses within the branch locality
  • Understand fully the Barclays product on offer, and makes suggestions to product teams around changes and enhancements to products.
  • Implements new product sets with assistance from specialist product managers and ensures all staff are fully aware and knowledgeable about product features and benefits
  • Drive customer focused behaviour in the branch by role modelling great customer service
  • Ensure that merchandising materials are displayed in accordance with guidelines and is useful to customers
  • Review and provide feedback on SLA’s with internal service providers
  • Through effective banking hall management ensure that customers are directed to the most appropriate service delivery channel to meet their need e.g. cashiers, drop boxes ATM's etc.
  • Manage remote and manual authorizations, by assigning responsibility for authorizers, and personally authorizing high-value transactions, to ensure efficient counter service.
  • Interact regularly with internal service providers (e.g. Operations, KYC Helpdesk) to ensure fast and efficient service to customers.
  • Interview all customers who want to close their accounts because of poor service or high tariffs to determine the root cause and to attempt to retain.
4. Community: 5%
  • Be involved in local community events and networking opportunities (e.g. clubs, meetings, business associations)
  • Developing the external market and community profile needed to maximize the local marketing opportunity
  • Identify community initiatives to become involved in and support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
  • Link community initiatives to both business opportunities and colleague events
  • Promote community agenda within the branch to build pride within colleagues and customers

Qualifications, Skills and Experience: 
  • The ideal Barclays candidate must be a graduate or possess relevant experience to compensate
  • A minimum of three years’ retail supervisory experience
  • Comprehensive knowledge of the full Barclays Retail product set, Local Business services and an overview of Corporate Business services, including Treasury.
  • Deep understanding of technical support systems e.g. Brains, WinFos
  • Working knowledge and understanding of Barclays Retail strategy, operating structure and interface with other functions
    Good understanding of Risk and Credit policies and procedures
  • Detailed understanding of people policies and procedures
  • Abreast with latest competitor and market activity in local area
  • People Management skills
  • Excellent coaching and training skills
  • Strong communication and Presentation skills
  • Skills in Business Management/Financial Management
  • Performance Management skills and abilities
  • Resource Management skills
  • Skills in cultural and Change Management
  • Excellent planning skills
  • Good PC Skills
  • Decision-making skills

How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For queries contact us on 0417122453 or email:

Deadline:  25th July, 2014

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