IT Career Jobs – Service Desk Analyst at Wipro Technologies

Organization: Wipro Technologies

 

Key
Duties and Responsibilities:

  • The
    applicant should possess a relevant university degree i.e. Computer
    Science, Information Technology
  • Good
    interpersonal and communication skills
  • Customer
    service orientation and ability to work in a team
  • Excellent
    Soft skill, Communications skills (Voice & Email) to handle global
    customers
  • Strong
    keyboard skills
  • Ability
    to perform in adverse situations
  • Certified
    professional on windows operating systems and networking
  • Troubleshooting
    skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
  • Knowledge
    on active directory, domain controllers etc
  • Exposure
    to password reset tools
  • Troubleshooting
    experience using remote control tools 
     

How
to Apply:

Please follow the
instructions as stated below as failure to do so could lead to
disqualification.

  • Write
    an Application letter and CV/Resume.
  • Merge
    these two documents into one document in either word or PDF format.
  • Do
    not attach or send any scanned documents. These are sometimes too large
    for our inbox.
  • To
    submit your application, please click “Apply
    to Position
  • Only
    successful candidates will be contacted. For all other inquiries please
    contact our offices directly.

 

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