Retail Sales Manager Job at Vivo Energy

Organization: Vivo Energy 
Duty Station: Kampala,
Uganda
Reports to: Retail &
Lubricants Manager
About Vivo:
Vivo Energy is the company
behind the downstream Shell brand in Africa. We are here to offer
customers the very best of Shell’s products and services, including supply reliability,
technical expertise, and unmatched customer service, in the countries in which
we operate. In doing so, we have in place industry-leading health and safety
standards, and are committed to delivering Shell’s high-quality fuels and
lubricants in an environmentally and socially responsible manner.
Job Summary: The Retail
Sales manger will be responsible for;
  • Leading,
    managing, coaching and developing a team of Area Business Managers and
    Retailers, ensuring delivery of Vivo Energy’s Customer Commitment, and
    overall Sales and Operations targets.
  • Proactively
    engage and manage Retailer relationships. Liaise with and provide feedback
    to other Retail departments e.g. Marketing, Network, Ops Support etc.
  • Monitor
    delivery of Customer Commitment, and compliance to site operations /
    Health, Security, Safety & Environment standards.
Key Duties and Responsibilities:
  • Primarily
    develop (in consultation with the Retail Manager) and deliver the annual
    Retail Sales plan and targets (i.e. volumes, margins, costs, market share,
    BSP, etc)
  • Deliver
    Vivo Energy’s Customer Commitment / Super Star Service programs as
    required through achieving high standards of operational excellence at
    Retail Sites.
    Improve customer satisfaction through enhancement of people’s skills/competencies.
  • Achieve
    and maintain industry leadership in customer satisfaction.
  • Continuously
    Coach, support and develop Territory Managers in Retailer management.
  • Ensure
    that Retailers have valid retailer agreements
  • Ensure
    compliance with required Retail processes and procedures.
  • Develop
    and maintain a strong HSSE culture within the Sales Team, and deliver
    greed HSSE targets.



Qualifications, Skills and Experience:
  • The
    job holder should possess a bachelor’s degree in Business Administration,
    Marketing, Engineering or related field.
  • A
    minimum of four (4) years Sales experience.
  • Experience/Knowledge
    of Oil Industry will be an added advantage
    Excellent track record in leadership & coaching skills
How to Apply:
All suitably qualified and
interested applicants should apply by logging onto www.truenorthafrica.com, OR
send application letter and CV to email: vivoenergyugrecruitment@truenorthafrica.com.
NB:
Only emails received on stated email & website, within the allocated
timeframe, will be considered
Deadline: 11th October, 2013 BY 17:00 Hrs
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