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Payments Verifier Jobs – ABSA Bank
Job Title: Payments Verifier
Organisation: Absa Group Limited (formerly Barclays Bank UK)
Duty Station: Kampala, Uganda
About US:
Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Job Summary: The Payments Verifier is responsible for offering the best customer Experience by ensuring proper authentication, verification and approval of payment instructions as per the payments process and agreed SLAs. The role involves processing of Clearing instruments such as Telegraphic transfers (TTs), Real Time Gross Settlement (RTGS), Cheques processing, Electronic Funds Transfers, Direct debits and Internal transfers.
Key Duties and Responsibilities:
Operational Management – 60%
- Monitor Payment queues for the different payments systems in place to ensure that SLA is adhered to.
- Perform completeness checks and ensure proper authentication is one on all payments before processing.
- Approve/ Authorise captured work on the different systems as per the assigned Limits.
- Ensure that the proper end of day reconciliations have been done i.e. work received and work processed, return to sender percentages, etc. are monitored and reported on.
- Ensure that there is clear ownership of any issues arising during processing of Payments as well as timely resolution of any errors logged.
- Ensure prompt response to both internal and external customer queries
Controls – 40%
- Guide the inputting team on maintaining a strong control environment.
- Monitor daily reconciliation MI in order to ensure the relevant GLs are within business rules.
- Participate in snap checks as assigned from time to time
- Raise and Update Risk events in a timely manner and follow-up on resolution of incidents raised
Risk, Governance and Regulatory
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”
Key Success Measures / Key Performance Indicators
- Turn Around Time (TAT)
- Volumes processed
- SLAs
- Operational Error rates
- Operational Losses made
- Number of Complaints
Qualifications, Skills and Experience:
- The applicant for the ABSA Bank Payments Verifier job must hold a Bachelor’s Degree in Business, Commerce and Management Studies from an accredited university
- At least four years of working experience in a busy payments or back-office operations in a financial institution.
- Broad knowledge and understanding of the payments policies and processes
- Strong communication skills.
- Strong interpersonal, team working and relationship skills.
- Good numeric skills.
- Quality conscious.
- Keyboarding / PC skills.
- An eye for accuracy and strong attention to detail with zero transaction error rate.
- Analytical, organized, and capable of working under minimum supervision
How to Apply:
All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the link below.
Deadline: 12th April 2023
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