Fresher Diploma Jobs – Switchboard Operator – Nakasero Hospital Limited (NHL)

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Job Title:   Switchboard Operator (Fresher Diploma Jobs)

Organisation: Nakasero Hospital Limited (NHL)

Duty Station: Kampala, Uganda

 

About US:

Nakasero Hospital Limited (NHL) is a private hospital in Kampala that opened its doors to outpatient treatment in March 2009 and inpatient treatment, the same year. Our mission is to provide quality medical care to patients, to fill the gap which is created by lack of adequate medical facilities in the country.

 

Job Summary:   The Switchboard Operator will answer and direct phone calls, take messages, and provide information to clients

 

Key Duties and Responsibilities:

  • Monitor incoming calls to make sure they are answered within a reasonable amount of time
  • Keep records of calls placed, received, and transferred
  • Offer special assistance to persons such as those who are unable to dial or who are in an emergency situation
  • Provide information to callers, such as booking doctors’ appointments or emergency contacts and any other services
  • Record incoming calls, and messages, and distribute them to the appropriate individual or department where necessary
  • Receive and route incoming calls to the appropriate person or department
  • Answer questions about company products or services offered
  • Work with front desk personnel, consultant clinic coordinators and perform any other administrative tasks assigned by the supervisor
  • Provide a handover report to your colleague every after the shift




Qualifications, Skills and Experience:

  • The applicant must hold a Diploma in a related field
  • At least two years of experience in switch board operations preferably in a hospitality industry
  • Excellent verbal & telephone communication skills
  • Strong listening & interpersonal skills
  • Ability to operate a telephone switchboard
  • An upbeat and pleasant phone voice
  • Ability to speak clearly & concisely
  • Ability to multitask & work with minimal supervision
  • Must be able to make informed decisions quickly and, execute those decisions with confidence

 

How to Apply:

All suitably qualified and interested candidates should submit their applications and updated CVs addressed to the Human Resource Manager at the HR office via Email to: hr@nhl.co.ug

 

Deadline: 13th October 2023 by 5:00pm

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 

Date Posted 2023-10-13
Valid Through 2023-10-13
Employment Type FULL_TIME
Hiring Organization Nakasero Hospital
Job Location Kampala, Kampala, Kampala, 0256, Uganda

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