The Ugandan Jobline

Job Title:    Telesales Representative (Outbound) (Fresher Call Centre Jobs)

Organisation: M-KOPA

Duty Station: Kampala, Uganda

Reports to: Retail Team Leader

About US:

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Job Summary:  The Telesales Representative (Outbound) will be required to upgrade existing M-Kopa Customers to products offered by the company, close sales, and maintain good customer relationships.

Key Duties and Responsibilities:

• Tele-selling: Calling our existing customers to upgrade them to Televisions and other products which the company has to offer
• Conversation objectives: Responsible for ensuring the campaign achieves its conversions and objectives
• Quality objectives: To ensure the quality of calling adheres to set quality standards
• Talk time objectives: To adhere to expected talk time benchmarks to maximize productivity

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Qualifications, Skills and Experience:

• The applicant must hold any Certificate or Diploma preferably
• BPO Industry, captive call center industry experience
• Sales skills and excellent communication skills
• Excellent persuasive and convincing skills, result-oriented and self-driven
• Exceptional work ethic and integrity
• Excellent communication skills (both verbal and written) and listening skills

How to Apply:

All candidates should apply online at the link below.

Click Here

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