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Job Title:    Underwriter, General
Insurance (2 Job Opportunities)

Organization: Britam

Duty Station: 
Kampala, Uganda

 

About US:

Britam is a leading
diversified financial services group, listed on the Nairobi Securities
Exchange. The group has interests across the East African region and offers a
wide range of financial products and services in Insurance, Asset Management,
Banking and Property. The product range includes life, health and general
insurance, pensions, unit trusts, investment planning, wealth management,
off-shore investments, retirement planning, discretionary portfolio management,
property development and private equity.

 

Job Summary:  The Underwriter, General Insurance will be
responsible for assessing risks in accordance with laid down underwriting
procedures in the company and ensure effective and efficient service delivery
to customers.

 

Key Duties and Responsibilities:  

·       
Review
all applications for insurance –determine the profiles of risks presented to
the company for insurance and assess their acceptability or otherwise.

·       
Ensure
all related activities to underwriting are properly coordinated and enforced.

·       
Prepare
certificates and cover notes where necessary.

·       
Preparing
policy documents, debit & credit notes & endorsements and authorizing
them within authority limits.

·       
Ensuring
premiums are settled as per company policy.

·       
Assess
the loss ratios and ensuring that only quality business is considered for
renewal.

·       
Reviewing
renewal terms, ensure timely sending out of renewal notices and following up
renewals to ensure high retention rate.

·       
Maintain
high standard level of customer service – responding to general underwriting
enquiries (walk-in clients, telephone and emails)

·       
Liaise
with intermediaries and direct clients on issues relating to their policies

·       
Deliver
on performance requirements as defined in the departments’ strategy map,
balanced scorecard and Personal Scorecard.

·       
Perform
any other duties as may be assigned from time to time

 

Key Performance Measures

·       
Loss
ratio

·       
Renewal/retention
ratio

·       
Customer
satisfaction index

·       
Operational
losses

·       
Turnaround
Time

·       
Accuracy
of documents

·       
Number
of staff achieving targets

 

Qualifications, Skills and Experience:

·       
The
applicant must hold a Bachelor’s degree in Business Related field

·       
Professional
qualification in Insurance (Certificate CII).

·       
Two to
four years’ experience in the insurance industry.

·       
Experience
in customer, market and competitor understanding.

·       
Knowledge
of Insurance regulatory requirements.

·       
Knowledge
of Britam products.

 

Competencies

·       
Learning
and Researching: Rapidly learns new tasks and commits information to memory
quickly; demonstrates an immediate understanding of newly presented
information; gathers comprehensive information to support decision making at
management level; learns from successes and failures and seeks colleague and
customer feedback.

·       
Working
with People: Shows respect for the views and contributions of other team
members; shows empathy; listens, supports and cares for others; consults others
and shares information and expertise with them; builds team spirit and
reconciles conflict; adapts to the team and fits in well.

·       
Applying
Expertise and Technology: Applies specialist and technical expertise; uses
technology to achieve work objectives; develops job knowledge and expertise
(theoretical and practical) through continual professional development;
demonstrates an understanding of different organisational departments and
functions.

·       
Delivering
Results and Meeting Customer Expectations: Focuses on customer needs and
satisfaction; exhibits high standards for quality and quantity; monitors and
maintains own quality and productivity; works in a systematic, methodical and
orderly way; consistently achieves projects goals.

·       
Following
Instructions and Procedures: Follows procedures and policies; keeps to
schedules; arrives punctually for work and meetings; demonstrates commitment to
the organisation; complies with legal obligations and safety requirements of
the role.

·       
Adhering
to Principles and Values: Upholds ethics and values; demonstrates integrity;
accepts diversity; display individual responsibility towards the community and
the environment; models the organisational values during every day
interactions.

 

How to Apply:

All candidates
should apply online at the link below.

 

Click
Here

 

Deadline: 12^th March 2021

 

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