The Ugandan Jobline

Job Title:   Head Personal and Business
Banking

Organisation: Stanbic
Bank

Duty Station: Kampala,
Uganda

About US:

Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn
owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking
and financial services group. The Standard Bank Group is the leading banking
group focused on emerging markets. It is the largest African banking group
ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank
in Uganda by assets and market capitalization. It offers a full range of banking
services through two business units; Personal and Business Banking (PBB), and
Corporate and Investment Banking (CIB).

Job Summary:
The Head Personal and Business Banking will be overall responsible for
co-ordinating, cascading and executing the PBB strategy in country. The
incumbent will ensure alignment between the PBB AR strategy, country strategy
and country PBB strategy. The jobholder will be responsible for PBB business
performance and revenues (i.e. financial, risk and people) in country. The
jobholder will be accountable for adherence to the PBB operating model.

To identify new
local market opportunities within country.

Key Duties and Responsibilities:

Operating model

·       
Accountable
for adhering to the PBB operating model blueprint and seeks approval from PBB
Group for any customisation

Grow Customer Base:

·       
Provides
input into the development of the PBB AR and country strategy.

·       
Implements
the PBB AR and country strategy and coordinates across the value chain for PBB
in consideration of the market opportunities. Coordinates interplay across all
business lines (i.e. CIB, Wealth) for PBB clients in order to achieve the
following outcomes:

·       
Customer
acquisition and growth

·       
Return
on Equity

·       
Favourable
JAWS ratio

·       
Improvement
in Cost to Income ratio

·       
Headline
Earnings

·       
Responsible
for developing country specific business plans, objectives, policies and
implementation of tactical solutions.

·       
Provides
input into the development of the PBB AR toolbox – for example, guidelines on
client centric solutions and segmentation, operating models for all countries,
learning framework, minimum standards to adhere to regulatory landscape,
minimum standards, risk appetite, credit disciplines, best practice, mandates,
delegation of authority, guidelines for pricing trade-off decisions, etc.

·       
Implements
the toolbox within country.

·       
Accountable
for developing the PBB country risk appetite with Risk in country, in alignment
with PBB AR Risk principles.

·       
Keeps
abreast of industry trends and macro challenges and guides countries
accordingly.

·       
Accountable
for PBB franchise portfolio oversight.

·       
Accountable
for implementation of the strategy through skills transfer, coaching and where
necessary provides subject matter expertise for deal complexity.

·       
Ensures
the implementation and adoption of all client journey work (including product
development).

·       
Ensures
the design and build of fit-for-purpose products as delegated by PBB Group,
where required.

·       
Ensures
the design, build and run of eCommerce as delegated by PBB Group.

·       
Drives
excellent consistent customer experience as gauged through the Net Promoter
Score.

Financial
Performance Management

·       
Defines
the financial outcomes required in conjunction with Country CE and Regional
Head, PBB in alignment with PBB AR requirements.

·       
Accountable
for and owns the PBB income statement and financial outcomes.

·       
Accountable
for delivery of agreed financial outcomes.

·       
Accountable
for financial and non-financial metrics (e.g. number of customer defaults, net
promoter score, branch network footprint, etc.) for PBB country.

Risk Management

·       
Provides
input into the PBB AR risk framework and governance based on country knowledge.

·       
Implements
the approved PBB Risk framework and governance together with the Country Head,
Risk.

·       
Responsible
for risk management across the value chain (e.g. operational and credit risk,
cybersecurity risk and fraud risk) in alignment with countries’ risk framework.

·       
Implements
and ensures adherence to risk framework, appetite, risk control procedures,
governance and risk and conduct toolbox.

·       
Accountable
for compliance control frameworks and risk control assessments for PBB.

·       
Accountable
for adherence to the PBB operational risk assessment standards and drives
closure of all remediation actions.

·       
Accountable
for satisfactory audits and ensures that there are no repeat unsatisfactory
audits as gauged by operational losses – retains oversight of all risk and
remediation matters.

Social
Responsibility

·       
Provides
input into social, economic and environmental initiatives for the PBB strategy,
culture and ways of working (e.g. financial inclusion, job creation and
enterprise development, infrastructure, Africa trade and investment, education
skills and development, and employee development training).

People Practices

·       
Provides
input into the Human Capital People Plan for country in alignment with country
Human Capital.

·       
Identifies
current and potential employee skill requirements in consultation with the
country Human Capital function.

·       
Implements
the approved domain requirements for PBB jobs (as approved by Regional Heads)
for appointments, performance, reward and termination (and related sanctions)
of critical country PBB roles in consultation with Country Human Capital and
Country CE.

·       
In
conjunction with Country Human Capital, ensures the implementation of the HC
Toolbox (e.g. succession planning, talent development, performance management).

·       
Determines
and guides performance and associated award in consultation with Country Human
Capital, and in alignment with SBG guidelines.

·       
Ensures
alignment to the Country Human Capital standards with regards to all
employee-related matters.

·       
Implements
the talent strategy developed by PBB AR Human Capital.

·       
Mobilises
employees in order to fulfil the bank’s objectives regarding customer service;
sales; people management and engagement; transformation; risk and compliance.

Qualifications, Skills and Experience:

·       
The
ideal applicant for the Stanbic Bank Head Personal and Business Banking career
placement must hold a relevant business related tertiary qualification e.g.
B.Comm degree

·       
A Post Graduate
qualification e.g Chartered Accountant or MBA

·       
Leadership
and Development programmes and related

·       
Experience
in managing large business units with income statement and balance sheet
accountability. Experience with banking / financial industry products and
services. Preferred minimum 8-10 years of experience in leading large numbers
of employees and integrating across different teams that may be geographically
dispersed. Experience in a functional leadership role.

·       
Business
Knowledge and Contribution Risk Management –Project Management People
Management –Financial Management –Change Management Knowledge Management

·       
Previous
managerial experience (at least 15 years)

·       
A good
working knowledge of the Financial Advisory and Intermediary Services Act
(FAIS) and the Financial Intelligence Centre Act (FICA).

·       
Experience
in preparing and motivating Credit applications is essential for arbitration
purposes.

How to Apply:

All candidates are
strongly encouraged to apply online at the link below.

Click
Here

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