Community Relations Supervisor Crude Oil Pipeline Careers – TOTAL

Title:          Community Relations Supervisor
Duty Station: Kampala,
About US:
Total is a global
integrated energy producer and provider, a leading international oil and gas
company, and the world’s second-ranked solar energy operator with SunPower. Our
100,000 employees around the world are committed to better energy that is
safer, cleaner, more efficient, more innovative and accessible to as many
people as possible.  As a responsible corporate citizen, we focus on
ensuring that our operations in more than 130 countries worldwide consistently
deliver economic, social and environmental benefits.  In Uganda, we are a
major player in the Oil and Gas sector with 125 service stations across the
Key Duties and Responsibilities: 
  • In charge of relations with community stakeholders (within a defined
    area) of the East African Crude Oil Pipeline project (EACOP).
  • Working closely with the Stakeholder Engagement Officer to organize
    and coordinate dialogue and engagement between EACOP Project and its
    different stakeholders.
  • Monitoring the impact of the EACOP project on local communities and
    among civil society organizations and local leaders by supervising the
    Community Liaison Officers (CLOs) and grievance management.
  • Supervising the facilitation of preliminary works: field work
    related to social studies, Geophysical and Geotechnical surveys: land
    access and compensation, livelihood restoration, management of grievances
    and control of contractors, Community Impact Mitigation activities etc.
  • Liaising with the Social Affairs Coordinator to ensure the EACOP
    Project is compliant with Societal Policy and procedures and international
    Finance Corporation (IFC) standards and requirements.
  • Maintaining an updated listing of local stakeholders including,
    Project Affected Communities (PACs), Project Affected People (PAPs) among
  • Managing one or more Community Liaison Officers (CLOs) as required
    by the field based team organization.
  • Attending the daily site briefing with Security, Operations and
  • Implementing H3SE (Health, Safety, Social, Security and Environment)
    policies and procedures for field activities.
  • Reviewing and ensuring proper understanding of all information to be
    communicated by the Community Liaison Officers to stakeholders.
  • Monitoring community attitudes toward the project ensuring relevant
    information is conveyed to the Social Affairs Coordinator.
  • Ensuring concerns, and expectations raised by local Stakeholders are
    collected by the CLOs and forwarded to the database manager.
  • Recording all stakeholder engagements, concerns, expectations,
    grievances and follows-up on commitments.
  • Preparing the weekly / monthly reports related to stakeholder
    engagement and related activities

Qualifications, Skills and Experience:
  • The applicants for the TOTAL Community Relations Supervisor job
    opportunity should hold a Bachelor’s degree in Communication, Social
    Sciences, Human Resource or a related discipline.
  • Five to ten years of professional experience in working with rural
    communities in community projects, development projects and or in other
    similar (NGOs), preferably within the area covered by the future pipeline
    and terminal.
  • Proven experience in managing a team.
  • Excellent interpersonal skills with a proven ability to develop and
    maintain good relations with a wide range of stakeholders including
    authorities, local communities, industry, CSOs/NGOs, including a high
    level diplomacy and ability to manage conflict.
  • Proven ability to work independently and meet deadlines.
  • Negotiation and Conflict Management skills with high level of
  • Understands economic and social risk factors and their impact on
    oil/gas sector business/investment decision making.
  • Proficiency in the usage of computers and appropriate software’s
    such as Database software like Access, Project, Excel, Word, PowerPoint,
    Social data software.
  • GIS experience very advantageous; report writing and analytical
  • Fluency in English (written and spoken), Kiswahili, Luganda,
    Runyoro, and any other languages spoken in the area.
How to Apply:
All suitably
qualified and interested candidates should apply online at the link below.
Deadline: 31st August 2018
For more of the
latest jobs, please visit or
find us on our facebook page

Leave a Reply

Your email address will not be published.