Manager Infrastructure Employment Opportunity – Finance Trust Bank (FTB)

Job Title:        Manager
Organization: Finance
Trust Bank (FTB) 
Duty Station: 
Kampala, Uganda
Reports to: Head
of ICT
About US:
Finance Trust Bank
is licensed as a Tier 1 Commercial Bank after taking over the financial
services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank is
a fully-fledged commercial bank serving a clientele of over 400,000 depositors
and over 23,000’ borrowers, through a network of 36 branches countrywide. The
bank offers a variety of Products and services including; Savings, Current
accounts, Loans, Money transfer services and Bills payments to its target
market which comprises of micro, small and medium entrepreneurs, salary earners
and youth.
Job Summary:
The Manager Infrastructure will plan, direct, and coordinate the design,
installation, and connectivity of computer systems and network infrastructure
to ensure the stable operation of the organization’s IT assets. This includes
configuring, maintaining, supporting, and optimizing all new and existing
network hardware, software, and communication links. This role is also
responsible for telephone, data center, security systems and other electronic
Key Duties and Responsibilities:  
  • Manage and set priorities for the design, maintenance, development
    and evaluation of all infrastructure systems, including LANs, WANs,
    Internet, intranet, security, wireless implementations etc.
  • Design and implement short and long term strategic plans to ensure
    infrastructure capacity meets existing and future requirements.
  • Monitor bandwidth usage, analyze traffic patterns and volumes, and
    determine impact/implications of issues and thereafter make
    recommendations to management.
  • Develop, plan/schedule maintenance activities and communicate
    standards for use, and security of network in a timely manner.
  • Manage and ensure effectiveness of servers, including e-mail, print,
    and backup servers, and their associated operating systems and software.
    Responsible for on-site and offsite data centers.
  • Oversee purchases of all new IT equipment for Technical Services, by
    recording and taking proper inventory of all Network & infrastructure
    assets of the Bank.
  • Ensure that substantive Disaster Recovery and Business Continuity
    plans are in place, regularly tested and updated.
  • Manage and ensure effectiveness of security solutions, including
    firewalls, anti-virus solutions, and intrusion detection systems.
  • Establish and maintain regular written and in-person communications
    with the organization’s executives, decision-makers, stakeholders,
    department heads, and end users regarding pertinent network activities.
  • Manage operational costs; conduct near- and long-term financial
    forecasts for expanded functionality and or user base.
  • Test network performance and provide network performance statistics
    and reports; develop strategies for maintaining network infrastructure and
    conduct regular security monitoring to detect any possible intrusions.
  • Test server performance and provide network performance statistics and
    reports; develop strategies for maintaining server infrastructure.
  • Oversee the administration of user accounts, permissions, and access
    rights in the Active Directory and Email-servers.

Qualifications, Skills and Experience:
  • The applicant for the Finance Trust Bank (FTB) Manager
    Infrastructure job placement should hold a Bachelor’s degree in Computer
    Science, Electrical Engineering or other related fields.
  • Certification in CISCO Networking (CCNA) and MCSE are a must have.
  • Exceptional knowledge of service and application delivery, as well
    as successful service level agreement accomplishments.
  • Excellent knowledge of current protocols and standards, including
    Active Directory, Group Policies, MS Exchange, Core Switching/Routing,
    SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery.
  • Hands-on experience troubleshooting hardware such as servers,
    routers, bridges, switches, hubs, modems, network interface cards, and so
  • Knowledge and understanding of system flow charts, data processing
    concepts, and telecommunications principles.
  • Experience installing network cabling and telephony systems.
  • A keen attention to details.
  • Ability to work long hours with minimal supervision.
  • A team player with ability to supervise team members.
How to Apply:
All suitably
qualified candidates should address their applications to Head, Human
Resource, Finance Trust Bank, Plot 115 & 121, Katwe. P.O. Box 6972,
Kampala, Uganda, and email it to as well as
photocopies of academic testimonials, a CV with at least three reference
contacts, including the most recent employer, and telephone number.
Deadline: 14th May 2018
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