Senior Program Manager, Quality Assurance USAID SOCY Project Jobs – Catholic Relief Services (CRS)

Organization: Catholic
Relief Services (CRS)
Project Name: USAID
Sustainable Outcomes for Children and Youth (SOCY) Project
Duty Station: Kampala,
Reports to: SOCY
Deputy Chief of Party
About US:
Catholic Relief Services (CRS)
is an international non-profit organization which implements the commitment of
the Bishops of the United States to assist the poor and vulnerable overseas.
Our Catholic identity is at the heart of our mission and operations. We welcome
as a part of our staff and as partners people of all faiths and secular
traditions who share our values and our commitment to serving those in need.
The Sustainable Outcomes for
Children and Youth (SOCY) Project, is a five-year project funded by USAID and
implemented by Catholic Relief Services (CRS) in partnership with Action for
Community Development (ACODEV), TPO Uganda, technical resource partners
including Palladium, Institute for Reproductive Health Georgetown University,
Centre for Creative Leadership, Living Goods and array of local Civil Society
Organizations (CSOs). The project objective is to improve the health,
nutrition, education and psychosocial wellbeing of vulnerable populations, as
well as reduce abuse, exploitation and neglect in 19 districts in central and western
Job Summary: The Senior
Program Manager will provide overall technical oversight to include: ensuring
quality program implementation across all the program technical areas with
focus on program integration at all levels of implementation; service layering
at household level and other service delivery platforms; providing technical
support to the pilot projects within the program while working with the SOCY
Monitoring and Evaluation Team to generate/update the program learning agenda
and follow through data collection, analysis and documentation processes and
procedures are well documented for replication and dissemination. The Manager
will also work closely with the SOCY M&E Team to analyze data and utilize
all available information including the GIS maps to identify areas of
improvement in programing and to improve, interpret and implement quality
assurance standards. The Senior Program Manager may be asked to represent the
project in relevant fora, including meetings with project partners, donors, and
other stakeholders. S/he may also be involved in meetings and events to present
findings to stakeholders and report on project activities.
Key Duties and Responsibilities: 
  •  Further build on existing coordination
    mechanisms for service delivery between the three project Result Areas for
    effective service layering at household and other service delivery
    platforms (e.g. SILC, Youth groups, caregiver groups, adolescent group).
  • offer technical support to SOCY partner
    Living Goods, piloting Early Childhood Development (ECD) interventions in
    Wakiso in the design/review of the pilot and work with the MEAL Team to
    ensure the learning processes and procedures are well documented for
    replication and dissemination.
  • Provide support in the design/review and
    implementation of other pilot projects to include the voucher system for
    case management, layering of the food banks with roll out of nutrition
    interventions, while leveraging on already existing interventions to
    ensure effective integration for comprehensive service delivery
  • Refine program quality improvement tools
    to ensure effective implementation and delivery of quality services for
    high impact.
  • On an on-going basis, evaluate adequacy
    of and improve program standard operating procedures including Job Aids
    and orient staff at all levels.
  • Work in close collaboration with the
    MEAL team, implement the feedback and accountability mechanism including
    investigating and responding to feedback from beneficiaries and partners.
  •  Work with the DCoP in analyzing data including
    GIS mapping to identify areas of improvement in programming, on a regular
  •  Support the DCoP to ensure ongoing
    program compliance to latest PEPFAR programming guidance.
  •  Support the DCoP to manage donor day to
    day requests, quarterly report compilation, workplan development processes
    and execution.

Qualifications, Skills and Experience:
  • The ideal candidate for the Catholic
    Relief Services (CRS) USAID SOCY Project Senior Program Manager, Quality
    Assurance job opportunity should hold a Master’s Degree in Public Health,
    Development Studies; University Degree in Social Work/Social Sciences/
    Community Development
  • A minimum of eight years’ experience
    with PEPFAR/USAID funded OVC projects
  • Experience in community OVC programing
    with deeper understanding of HIV prevention, care and treatment,
    adolescent health, gender and nutrition within an OVC context
  •  Proven experience in coordination of more
    complex programs and team work
  •  Proven conceptual evaluative and
    analytical skills- ability to identify issues, formulate actions and make
    conclusive recommendations and document lessons learned
  •  Proven experience and ability to manage
    relationships within the organization and partnerships at different levels
  •  Experience working with an International
    Non-Governmental Organization
  •  Excellent communication skills, both
    written and oral, and ability to communicate with colleagues, partners and
    external stakeholders
  •  Ability and willingness to travel within
    the target districts in Central, Western and South-Western Uganda for more
    than 70% of the time
  • Agency-wide
    Competencies (for all CRS Staff): 
    Serves with Integrity, Models Stewardship, Cultivates Constructive
    Relationships, Promotes Learning, Trusting Relationships, Professional
    Growth, Partnership, Accountability
How to Apply:
All candidates should Email a
cover letter and CV only to or drop your application at
CRS Kampala Office.
  • Large files and/or scans of documents
    will lead to rejection of your application, in the subject line of the email,
  • All applications that do not contain
    this exact subject line will be rejected and not read
Deadline: 7th May 2018 by 5:00PM
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