Fresher IT Officer Non-profit Jobs – Pathfinder International (PI)

Job Title:      IT Officer
Organization: Pathfinder
International (PI)
Duty Station: Kampala,
Reports to: IT Manager
About US:
Pathfinder International (PI)
is an international non-profit organization that is dedicated to supporting
high-quality comprehensive reproductive health services.
Job Summary: The IT Officer
works closely monitors and oversees all the IT work for Uganda Office. This
encompasses operations in Kampala and the satellite offices as well as partner
Key Duties and Responsibilities:
Systems Administration
  • Administer
    and support complete systems and user  infrastructure
    in close coordination with Pathfinder’s IT Manager in Nairobi.
  • Administer
    servers in Pathfinder offices as well as partner sites.
  • Support
    LAN and WAN public and private network implementation
  • Ensure
    timely backup of all necessary systems data
  • Ensure
    high standards of systems availability across range of physical conditions
    as budgets allow
  • Effect
    disaster recovery measures as defined in the disaster recovery plan
  • Recommend
    for selection and maintain communications systems for Coast operations: Telephone
    systems, Online communications, BlackBerry Smart phones and other mobile
  • User
  • Support
    all users, upgrade and maintain software ensuring that all workstations
    are virus free
  • Provide
    hardware repair and support as needed
IT Management and
  • Ensure
    timely coordination and communication with teams both Kampala and
    satellite offices requirements, needs and initiatives with the IT Manager.
  • Work
    closely with the IT Manager on the purchase of IT equipment by providing
    specifications on IT equipment, software and configurations.
  • Manage
    service providers and vendors to ensure provision of optimal service
    levels within the organization.
  • Mentor
    and train staff on use of various technologies in use within Pathfinder in
    consultation with the IT Manager.
  • Work
    closely with the Finance and Administrative Manager – General Services to
    ensure accuracy and completeness of the IT equipment and accessories on
    the asset register
Information Systems
  • Support
    in the development, implementation, training and support of Pathfinder
    worldwide systems in Uganda including:
    • Intranet and knowledge management systems based on Microsoft
      SharePoint o Financial systems based on Serenic Navigator and Microsoft
    • Data systems
  • Manage
    the implementation of IT based solutions as value addition to programs
    work within the Pathfinder and the implementing partners
  • Provide
    support with projects automation, integration and improvements to ensure
    efficient use of IT resources
  • Provide
    oversight and support to any outsourced database management
  • Participate
    in the development, design and implementation of new applications and changes
    to existing computers systems and software packages

Qualifications, Skills and Experience: 
  • The
    applicant for the PathFinder IT Officer job must possess a first degree in
    computing and/or Information Technology;
  • At
    least two years of hands-on experience in Microsoft windows, server
    installations, configurations and active directory
  • Experience
    with backup systems such as Computer Associates’ Carbonite.
  • The
    applicant should have previous work experience with an international NGO
  • Experience
    with data systems such as Microsoft Access, MySQL, Oracle, SQL Server,
    PostgreSQL, Mobile App Development.
  • Advanced
    computer proficiency with advanced skills in at least two of the following
    applications or systems
  • Microsoft
    SharePoint, SPSS, EPI Info, Microsoft Access and Excel, PHP, Linux.
  • Ability
    to analyze, troubleshoot, support, and implement technical solutions at
    all levels especially the desktop
  • Experience
    with systems documentation
  • Able
    and willing to travel extensively and sometimes to remote places
  • Ability
    to work well with people from diverse cultures and communicate effectively
  • Ability
    to work independently and as part of a team
  • Ability
    to manage the entire spectrum of information technology operations
    specially LAN/WANA/SAT/Wireless technologies, Cisco Switches &
    Routers, Juniper
  • Netscreen
    Firewall, VPN, DNS, DHCP, HP Proliant Servers, HP Procurve Switches etc.
How to Apply:
All suitably qualified
candidates should send their cover letters and updated CVs indicating current
and expected salary, telephone contacts and three referees preferably
supervisors to
Deadline: 12th February 2018
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