Entry Level Information and Communication Technology Officer (ICT Officer) NGO Jobs – Action Against Hunger (ACF)

Organisation: Action
Against Hunger (ACF)
Duty Station: Uganda
About US:
Action Against Hunger (ACF) is
an International Humanitarian NGO which has been in existence for over thirty
years. ACF has been implementing Food Security and Livelihoods, Nutrition,
Water, Sanitation and Hygiene programs in the Lango, Acholi, West Nile and
Karamoja regions of Northern Uganda.
Job Summary: The Information
and Communication Technology Officer (ICT Officer) will ensure the most
effective use of IT and telecommunications equipment at the mission, while
respecting Action Against Hunger standards and procedures and the security
rules in force. The ICT Officer will report to the Deputy Field Coordinator.
Key Duties and Responsibilities:
Manage the Base IT and
Telecommunication Resources
  • Ensure
    that all the base’s work stations adhere to Action Against Hunger IT
  • Ensure
    antivirus software usage guidelines are respected, that updates are
    deployed at individual workstations and that antivirus protection is
    constantly monitored.
  • Implement
    and ensure the data backup policy and related procedures across the entire
    base is adhered to
  • Installing
    and maintaining local networks (and other peripherals connected to the
    network.) in the mission according to standards (router, Wifi AP, NAS
    server, Internet modem).
  • Maintaining
    computers, printers/scanners and conducting daily/monthly checks to ensure
    that maintenance tasks have been executed.
  • Responding
    to daily users requests
  • Ensure
    that the necessary communication equipment is available in the base.
  • Maintain
    equipment (IT and telecoms) and conducting Daily/monthly check to ensure
    that maintenance tasks have been completed.
  • Monitor
    and track the mission’s IT and telecoms Resource pool;
  • Manage
    relationship with external suppliers (maintenance and repair services,
  • Assist
    in capitalizing on technical documentation on the network and internet
    connection to produce a detailed mapping;
  • Managing
    relationships with local telecommunications suppliers (internet, fixed and
    mobile telephone companies etc.) and rationalizing associated costs;
  • Ensure
    Action Against Hunger standards for the use of IT and telecoms equipment
    are upheld;
Support equipment / asset and
inventory management:
  • Develop
    and maintain equipment list and ensure that it is updated all the time
  • Regularly
    update all Action Against Hunger assets, equipment and premises Inventory
    and ensure that are in good working.
  • Ensure
    that all Equipments and Inventories are issued, transfers of equipment
    must follow Action Against Hunger Kit log procedure and hard file is
    available in folder all the time and repair cards are prepared for any
    repair needs done.
  • Ensure
    that all Warranty cards are kept in Separate file
  • Ensure
    that all Equipments are tagged properly.
  • Track
    and follow up on the movement of Action Against Hunger Equipment and the
    necessary documentation is done when an Equipment changes its status
  • Maintain
    an effective filing system for all Equipments and Inventory of all IT
    materials at the base
  • Liaise
    with Capital ICT Manager for consolidation of Equipment list and
  • Ensure
    that Physical verification for every equipment and inventory is done on
    quarterly basis.
  • Recommend
    Inventory for disposal and ensure that the necessary paper work is
Improve the efficiency of IT
resource use
  • To
    be carried out as specified in the “Kitlog” (Logistics Kit) under the
    supervision of the head of the logistics department in collaboration with
    the IT and telecommunications managers at the Paris headquarters or the
    head of IT and communications in the mission The ICT Officer is
    responsible for:
  • Resolving
    everyday user problems.
  • Providing
    users with software support for sharing files, emails etc.
  • Suggesting
    IT resources that could be implemented to improve user work efficiency in
    accordance with Action Against Huger standards;
  • Reporting
    problems encountered and solutions implemented
Participate in the management
of telecommunications resources (radio, satellite and local phones and modem,
  • Ensuring
    that the mission’s means of communication are operating correctly and
    monitoring them.
  • Performing
    regular tests on their usage.
  • Promote
    user awareness and train users in the use of ICT resources:
  • Training
    users on equipment and applications;
  • Training
    users on the use of IT equipment and software.
  • Training
    users on the correct use of IT resources, NAS server, and respecting IT
    security rules;
  • Training
    users (particularly log team) on the correct use of Telecom means (Radio,
    Satellite, interne
Reporting Responsibilities
shall include the following but not limited to
  • Monthly
    Equipment list
  • In
    Kind Donation – reporting
  • Monthly
  • Any
    special / situational report (occasionally

Qualifications, Skills and Experience:
  • The
    ideal candidate for the Action Against Hunger (ACF) Information and
    Communication Technology Officer (ICT Officer) job opportunity should hold
    a Bachelors’ Degree preferably in Information Technology from a recognised
  • One
    year of experience working in IT. Additional work experience in logistics
    will be an added advantage.
  • Advances
    level of IT Skills (MS Office)
  • Leadership
    and organizational skills
  • Excellent
    communication skills
  • Integrity
  • Ability
    to identify problem and provide solutions
  • Team
    player and ability to work with deadlines and/or under stress
  • The
    ideal candidate must be a resident or willing to reside in Yumbe with
    frequent travels to other Action Against Hunger field offices.
How to Apply:
All suitably qualified and
interested candidates should send their handwritten applications which should
include ONLY a cover letter, CV (not more than 4 pages) with at least three
referees and a daytime telephone contract. For email applications please note
that attached documents should not be larger than 2MBs. All documents should be
zipped in one folder. Any email larger than 2MBs will not be considered. Please
send your email application to: recruitment.ug@acf-international.org mentioning
“ICT Officer” in the subject line.
Deadline: 5th February 2018 by 5:00 PM

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