Psychosocial Support Officer Non-profit Jobs – Uganda Red Cross Society (URCS)

Job Title:       Psychosocial Support Officer

Organisation: Uganda Red
Cross Society (URCS)
Duty Station: Kampala,
Uganda
Reports to: Coordinator MR
& Administration
About US:
Uganda Red Cross Society (URCS) is the leading national humanitarian
organization in Uganda and a member of the International Red Cross Red Crescent
Movement. The ICRC is an International humanitarian institution which has a
mandate to protect victims of international and armed conflicts i.e. the
wounded, refugees, civilians, prisoners and other non-combatants.
Job Summary: The
Psychosocial Support (PSS) Officer will be responsible for developing and
implementing a strategy of the psychosocial support interventions for URCS
beneficiaries, staff and volunteers. The incumbent will provide day-to-day
support and coaching to URCS beneficiaries, staff and volunteers to promote
their emotional and social wellbeing. S/He will provide technical support
through training, coaching and mentoring to URCS beneficiaries, staff and
volunteers to ensure that activities are implemented in accordance with the
URCS program/Project Plans and Strategy 2020. The jobholder also coordinates
planning, implementation, monitoring and evaluation of PSS activities within
the URCS workplace and emergency contexts. He/she will provide technical
guidance to and builds the capacity of the program/project teams to improve
quality of service delivery as per URCS standards.
Key Duties and
Responsibilities:  
  • Prepare a strategy, priorities and a
    detailed work plan for Psychosocial Support in Emergency (PSSiE)
    situations and workplace PSS components within the URCS.
  • Identify community Psychosocial Support
    needs arising from substance abuse, and design appropriate strategy for
    URCS interventions.
  • The jobholder will omplement Psychosocial
    Support in emergency (PSSiE) situations and workplace PSS components
    activities.
  • Develop tools for monitoring and
    evaluation of PSS interventions and train URCS beneficiaries, staff and
    volunteers on their utilization
  • Tasked with mentoring and training all
    URCS staff (national and refugee) on how to talk with distressed refugees
    and identifying refugees with PSS problems that are in need of referral.
  • Serving as the liaison with other
    psychosocial support services partners.
  • In charge of planning regular meetings
    with partners and stakeholders.
  • Representing URCS in Psychosocial Support
    Working Group meetings and sharing the key outcomes with other
    departments.
  • Ensuring effective communication among
    partners, organizations and the community and beneficiaries.
  • Supporting capacity development of
    psychosocial counsellors.
  • Identifying training needs of psychosocial
    volunteers, counsellors, and conducting training based on training plan
    and module validated by HR & Admin Coordinator, and other technical
    advisers.
  • Providing continuous mentorship and
    coaching for refugee psychosocial counsellors.
  • Adapt materials on psychosocial support,
    including PSSiE materials, staff and volunteers’ training/guidance
    materials, to suit local contexts and priorities
  • Prepare program/project reports and
    reports on training outcomes, with recommendations.
  • Provide requisite psychological first aid
    (PFA) services to affected URCS beneficiaries, staff and volunteers
    (precise programming depending on identified needs, existing services and
    capacities and actions of other agencies)
  • Train selected staff and volunteers in key
    aspects of community psychosocial support skills/psychological first aid
    and relevant aspects of Inter-Agency Standing Committee (IASC) guidelines
  • Design and establish PSS standard operational
    procedures (SoPs) and criteria when setting up the PSSiE and URCS
    workplace PSS components; in line with in IASC Guidelines
  • Conduct community outreaches and
    awareness-raising as part of psychosocial support in emergency (PSSiE)
    interventions
  • Support the integration of Psychosocial
    support intervention in all URCS programs and projects
Qualifications, Skills and
Experience:
  • The ideal candidate for Psychosocial
    Support Officer job opportunity should preferably hold a Bachelor’s Degree
    in Psychology, Mental Health, Counselling, Social work but with Post
    Graduate qualifications in Counselling or Psychology
  • A minimum of three years’ experience
    providing psychological support with vulnerable children, families and
    communities
  • Broad knowledge and understanding of the
    International Mental Health and Psychosocial Support, Child Protection and
    Gender based violence standards and guidelines.
  • Previous experience working in INGOs/NGOs
    an added advantage
  • Broad knowledge and understanding of
    emergency response, familiarity of the Sphere Project’s Humanitarian
    Charter and Minimum Standards in Disaster Response.
  • High levels of integrity
  • Strong interpersonal and communication
    skills, with good understanding of relevant cross-cultural issues.
  • Positive, respectful attitude and
    collaborative approach to diversity.
  • Demonstrated attention to detail; ability
    to follow procedures, meet deadlines and work independently as well as
    cooperatively with team members
  • Team player, self-motivated and proactive
    on own initiative to set and achieve goals
  • Highly motivated, self-starter able to
    lead a process, engage others and create ownership.
How to Apply:
All candidates who desire to join the International Red Cross and Red
Crescent Movement should send their filled application forms, download
here
and E-mail to: sgurcs@redcrossug.org or mail via post to: The
Secretary General, Uganda Red Cross Society, Plot 551/555 Rubaga Road, P.O. Box
494, Kampala, Uganda.
Deadline: 8th May 2017
by 5:00pm
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