26 April 2017

4 Relationship Manager - Business Banking Job Opportunities - DFCU Bank

Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Head Business Banking

About US:
DFCU bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary: The Relationship Manager-Business Banking will execute sales plans to ensure that all products meet budget commitments. The incumbent will provide responsive, proactive, proficient and effective banking service to business/wholesale banking customers, inform them of wealth creation opportunities offered by the Bank thereby expanding share of business. The jobholder will ensure extensive personal selling to SMEs, corporate entities, NGOs, local governments & institutions of higher learning and any other business that falls in that category. The jobholder will also ensure good retention strategy for the existing clientele, there by growing the wallet share.

Key Duties and Responsibilities:  
  • Offer superior relationship management by ensuring customer retention, loyalty, preference and devotion.
  • Sell the Departments & Bank’s products.
  • Identify and disseminate information to & from the market/customers and inform management on trends, risks and opportunities to maximize & sustain revenue.
  • The jobholder will promote & maintain the highest standards of customer service in order to maximize the returns from the existing relationships and attract new business from targeted customers.
  • Keenly monitor and enhance the business portfolio risk profile within agreed parameters at all times together with Risk & Compliance Department; to minimize non-performing assets and ensure accumulation of deposits with a view of generating an inexpensive and stable base.
  • Constantly explore the enhancement of the Bank’s brand name so that the Bank is perceived by the target market as one of the best in the SME field in terms of the service, innovativeness and customer awareness/responsiveness.
  • Appraise opportunities for synergy and keep well documented reports/visits/contracts with all our relationships, the Bank’s management & other units.
  • Procure/recruit, nature and sustain new SME relationships that have potential to grow & provide superior returns.
  • Perform any other duties that may be assigned from time to time by management.

Qualifications, Skills and Experience:
  • The applicant for the DFCU Relationship Manager-Business Banking job opportunity must hold a University degree in business-related fields.
  • At least three years’ experience in banking of which 2-3 should be in relationship management & sales.
  • Excellent track record in sales management.
  • Ability to work under pressure.
  • Comprehensive knowledge and understanding of all bank products
  • Computer knowledge especially spread sheet, word & power point.
  • Relevant business experience and acumen.
  • Outgoing, self-motivated, assertive and proactive.
  • A self-starter and one who is able to meet deadlines.
  • Excellent communication, interpersonal and negotiation skills.
  • Be a good team player who is able to work under minimum supervision.
  • Excellent analytical skills and innovative abilities.
  • Energetic and enthusiastic.
  • Ability to energize others.

How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com

Deadline: 27th April 2017

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