Information, Communication and Technology (ICT) Manager Employment Vacancy – Uganda Health Marketing Group (UHMG)

Organisation: Uganda Health Marketing Group (UHMG)
Duty Station: Kampala, Uganda
Reports to: Head Strategic Information and Innovations
About US:
Uganda
Health Marketing Group (UHMG) is a Company Limited by Guarantee with an NGO
status, whose Vision is “A good life for all Ugandans.” UHMG works in
partnership with public, private, and civil society institutions to improve the
quality of life of Ugandans through the provision of superior and affordable
health care solutions. Using the Good Life Platform as its launch pad, UHMG has
employed uniquely designed interventions and innovative behavior change
communication approaches to raise people’s awareness of and demand for health
care services for Reproductive Health, HIV, Malaria, and Maternal & Child
Health.
Job Summary: The Information, Communication and Technology
(ICT) will provide professional and strategic oversight for the Information,
Communication, and Technology (ICT) mandate of UHMG. The incumbent will ensure
sustained UHMG organizational ICT infrastructure in line with the ICT
management and operational policies and guidelines, while ensuring value for
money, efficiency and effectiveness. The incumbent will also will ensure
effective strategic oversight through ICT planning, budgeting and managing
performance. As UHMG’s growth and innovations are increasingly reliant on
up-to-date technology, ICT Manager’s role is crucial to business continuity and
success. The role holder shall develop, design, maintain, and manage progressive
infrastructure solutions with a long-term view to the business objectives and a
view towards reliability, availability, security, efficiency and cost
effectiveness. The jobholder will also advise UHMG on ICT (IT) solutions that
will best help the organization to grow and perform more efficiently.
Key Duties and Responsibilities: 
  • Provide strategic leadership on ICT matters
    for the organization including evaluation of ideas and investment in ICT
    equipment and projects that will improve UHMG’s processes. This entails
    ICT strategic planning and budgeting.
  • Develop and implement the ICT section of the
    organization’s strategic plan and business plan.
  • Build and maintain an effective ICT business
    continuity plan and implement the necessary disaster recovery procedures.
  • The incumbent will prepare annual budget
    estimates for the department in line with the approved ICT strategy.
  • Optimize the use of ICT to ensure UHMG’s
    efficiency is achieved to the highest possible level.
  • Ensure that security and safety of UHMG’s ICT
    systems, infrastructure and data is achieved to the highest possible
    degree, with practical remedies in place for disaster recovery.
  • Take lead in ensuring that the entire UHMG
    team is acquainted with the organization’s ICT infrastructure and systems,
    the ICT Policies and Procedure provisions, as well as building the
    capacity of the team from time to time.
  • Lead on proposal development for projects in
    innovations within UHMG through the use of ICT to enhance the achievement
    of its strategic goals.
  • Keenly monitor the effectiveness and
    efficiency of ICT systems, and keep up-to-date with prevailing trends.
  • Ensure a smooth transition when changing over
    from old systems to the new ones.
  • Coordinate all ICT activities and keep UHMG
    Management team and other internal stakeholders updated on the progress.
  • Ensure value for money and safe guard UHMG’s
    investment in ICT and related projects.
  • Develop and monitor technical specifications
    for procurement and contractual services for ICT-related goods and
    services.
  • Establish and maintain all corporate ICT
    infrastructure, including anti-virus software, server and print services,
    email provision, LAN and WAN.
  • Build and maintain vendor relationships with
    all company ICT hardware and software suppliers.
  • Manage the preparation and timely submission
    of monthly and quarterly ICT management reports.
  • Supervise and manage the performance and
    development of staff in the department in line with the Organization’s
    goals, objectives, policies and regulations.
Qualifications, Skills and Experience: 
  • The applicant should preferably hold a Master’s
    degree in Information Systems, Master of Science in Information &
    Communication Systems, Masters in Computer Science, Masters in Information
    Systems, Master in Library Information System, or related field.
  • The jobholder should also hold a Bachelor’s
    Degree in Computer Science, Information Technology, Information Systems,
    or related field.
  • Cisco Certified Networking Associate (CCNA)
    or Cisco Certified Networking Professional (CCNP) qualification is an
    added advantage
  • A minimum of six years’ relevant work
    experience in computer systems and strategic ICT leadership.
  • Excellent hands-on information systems
    management.
  • Proven ability to configure, terminate and
    manage servers, computer networks.
  • Excellent abilities in configuration and
    management of the various ICT platforms.
  • Exceptional skills in troubleshooting and
    resolving ICT security and safety issues. Experience in IT service and
    security management.
  • Extensive experience in ICT project
    management and business continuity planning.
  • ICT strategic management skills.
  • Significant experience in managing WAN and
    LAN including overseeing major LAN/WAN projects
  • Skills in design, implementation and
    management of network security
  • Excellent analytical, communication and
    organizing skills
  • Outstanding knowledge of the different ICT
    platforms.
  • Highly flexible with ability to multitask and
    resolve ICT systems downtime; be able to work under pressure with
    competing deadlines in a demanding and challenging work environment.
  • The applicant should be a person of
    integrity, energetic, dynamic and innovative fast and yet strategic
    thinker.
  • Exceptional knowledge on specific management
    information systems, ICT protocols, application of innovations and able to
    be ahead and forecast the constantly changing ICT environment
  • The person should have the capacity to work
    under minimum supervision, and maintain an efficient ICT system while
    adhering to set procedures.
  • This position requires a highly skilled and
    experienced person, with the capacity and proficiency in Systems
    Administration, as well as strategic ICT application to enhance
    organizational performance.
  • The position requires a flexible person, a
    fast learner and self-driven individual, with the ability of conceptualize
    ICT issues and device solutions in real time.
  • S/he should be detail- and results-oriented,
    have strong conceptual, analytical, and reporting skills, with expertise
    in information gathering, system problem identification, trouble shooting,
    analysis, and timely reporting, be proactive in instituting innovative,
    sustainable, and cost-effective interventions, and work dedicatedly to
    fulfill the organization’s goals
  • The applicant should be willing to uphold the
    Core Values of UHMG i.e. Integrity, Transparency, Accountability,
    Teamwork, Excellence, Flexibility, and Equity.
  • The applicant must be motivated, focused,
    disciplined professional, with the drive and dynamism to work under
    pressure with competing deadlines, and possess the ability to make an
    immediate impact.
  • Excellent communication, interpersonal,
    analytical and result-oriented skills, and experience in managing
    objectives with the customer in mind.
  • Good judgment, initiative, high sense of
    responsibility, tactful, ability to plan, organize and measure outcomes of
    interventions.
  • Exemplary and honest, with a high level of
    energy and integrity, and able to work under minimum supervision.
  • Flexible, innovative, with good record
    keeping, communication, presentation, report-writing, and interpersonal
    skills.
  • Team player with excellent people management
    and presentation skills, and the ability to make positive contributions.
How to Apply:
All
qualified candidates should send their applications with copies of Curriculum
Vitae, names of three professional referees, copies of certified academic
documents, and telephone and email contacts to: The Human Resources Manager,
Uganda Health Marketing Group Ltd.; Plot 20-21, 27-28, Martyrs Crescent,
Ntinda, Kampala, Uganda.
Deadline: Monday 2nd May 2016 by 4:00 pm (East African Time)
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