Fresher NGO Jobs – WASH Programme Support Officer – Volunteer at Concern Worldwide

Organization: Concern Worldwide
Duty Station: Uganda
Reports to:  WASH Programme Manager
HR Reference: PO/WV/U

About Concern:
Concern Worldwide is an international non-governmental, humanitarian organization whose mission is to help people living in extreme poverty achieve major improvements in their lives which last and spread without on-going support from Concern.

Job Summary: The WASH Programme Support Officer will render support to Concern in the implementation of its WASH programme in Northern Uganda and support WASH strategy development, reporting, M&E and advocacy at national level.

Key Duties and Responsibilities: 
1. Strategy Development & Analysis:
  • Work closely with the Programme Manager and WASH team on strategy development for strengthening Pader & Agago Hand pump Mechanics Associations (HPMA), training of Community level Water User Committees (WUCs) and strengthening WASH institutions at various levels.
  • Support the Programme Manager (PM) in developing step-by-step guides to assist project staff deliver high quality capacity building.
  • Render support in the development of training packages and materials for various project approaches e.g. Life Cycle Cost Analysis (LCCA), Social Behaviour Change & Communication (SBCC).
  • Technically support critical analysis of what’s working/not working in Concern’s WASH programming and support the team in exploring options, problem solving and responding to challenges.
  • Supporting in organising of exchange visits ensuring that critical learnings are incorporated into programme strategies
  • Technically support WASH PMs and Programmes Director to finalise the Concern Uganda WASH strategy and results framework.
2. Reporting & Documentation:
  • The Volunteer will be ensuring timely submission of good quality reports by administering proposal preparation time-frames, supporting personnel inputting on the submission, editing and write-ups and ensuring submission complies with format and administration requirements of the donor.
  • In charge of preparing the WASH submission for inclusion in monthly and annual reports
  • Prepare photo documentation of each WASH site according to donor guidelines
  • Work closely with the PM and Programmes Director produce materials that tell the story of Concern’s WASH work in Uganda and document in various media – written case studies, video, photographs and in formats appropriate to various audiences. e.g. donors, HQ education, intranet and publicity, advocacy targets etc.
3. Proposal Writing:
  • Render support in ensuring timely submission of good quality proposals by administering proposal preparation time-frames, supporting personnel inputting on the submission, editing and write-ups and ensuring submission complies with format and administration requirements of the donor.
  • Work in liaison with the Desk Officer assist in extracting mini-proposals from WASH master proposals for project sponsorship purposes.
4. Monitoring and Evaluation:
  • Customise project M&E to donor and Concern requirements
  • Support M&E Officers working on WASH
  • Technically support the team in undertaking baseline and end line surveys using digital technology.
  • Supporting GIS mapping for the project
  • Take part in field monitoring with a specific emphasis on monitoring quality of training and providing constructive feedback and advice to local partners and project field staff.
  • Support the Programme Manager in recording project progress against the Detailed Implementation Plan (DIP) and support troubleshooting for activity slippage and forward planning.
  • Concern Uganda uses Digital Data Gathering Devices for surveys and information collection purposes. The PSO will have a key role in supporting programme team in the use of data gathering devices and analysis of information.
5. Advocacy & Influencing: Support the Programmes Director, CD and PM in national level WASH advocacy through:
  • Working with PM in identifying key macro level WASH issues which can be influenced by Programme field work
  • Supporting project research on aspects of sustainable rural WASH programming
  • Producing presentations, brochures etc. in support of lesson learning and dissemination
  • Assist in communications relating to WASH advocacy initiatives.
  • As requested, attend national level learning platforms sharing programme information and feeding back to field teams.
6. Other: Perform any other related duties as may reasonably be assigned by the Programmes Director

Qualifications, Skills and Experience: 
  • The Concern WASH Programme Support Officer should hold a Masters Level qualification in a WASH related field
  • Excellent analysis and English writing skills with the ability to structure research, write reports, prepare presentations and support proposal preparation.
  • Strong IT skills with high level of competence in computer applications in MS Office.
  • Previous experience in working/researching in a rural location in a developing country.
  • Prior experience working in a similar role.  
  • Past exposure and experience in researching and presenting learning to a wide audience using a range of media.
  • Previous experience in training or supporting training
  • Possess the ability and willingness to live and work in a rural location (small town) with limited access to recreational opportunities. 
  • Self-motivated, progressive and proactive.
  • Cross cultural awareness and sensitivity.
  • Empathy with Concern’s goals and a commitment to capacity building, protection and participation.
  • Excellent organizational and management skills including monitoring and evaluation.
  • Ability to assess problems and recommend solutions
  • Ability to organize and prioritize workload
  • Ability to work on own initiative and as part of a team.
  • Flexible and adaptable to a changing environment.
  • Ability to work under pressure often to strict deadlines.
  • Patience and a good sense of humour

How to Apply: 
All suitably qualified candidates are encouraged to send their applications through our website at the web link below including updated CV’s/ resumes which should be no more than four pages in length.


NB: Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.

Deadline: 24th June 2015


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