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• Support
  in the implementation of the IT division’s policies and procedures.
• Support
  the implementation of approved policies and procedures for data storage
  management and systems.
• Actively
  participate in the sizing, designing, building, and delivering data
  storage system platforms.
• Offer
  technical input in the development of information management lifecycle to
  achieve optimal mix of online, near online and offline data storage and
  quickuser accessibility to the Storage Area Network and stored data.
• Support
  in the development of a proactive maintenance cycle for data storage
  systems and automate preventive/routine maintenance on data storage
  systems with detailed scheduled maintenance reports.
• Maintain
  and update data storage systems.
• Conduct
  data backup and ensure that backed-up data can be restored as required.
• Monitor
  data storage system performance and recommend adjustments to system
  parameters to ensure optimum performance and response time.
• Ensure
  optimization of system logs on the data storage systems and proactively
  advise on capacity issues.
• Keep
  system documentation updated at all times.
• Support
  users in defining their storage needs.
• Automate
  storage interfaces and manual activities to improve user-independence and
  reduce system downtime.
• Render
  support in gathering requirements for additional storage requirements and
  provide support in the design and documentation of functional
  specifications for upgrades and expansions.
• Work
  closely with User Support team to ensure data storage incidents are
  resolved efficiently and in a timely manner in compliance with Service
  Level Agreements.
• Escalate
  incidents to third party vendors as required.
• Assist
  to manage vendors providing services to the end user support function and
  ensure that agreed SLAs are achieved.
• Work
  closely with relevant unit/ team/function in carrying out all relevant
  activities.
• Attend
  team/divisional/departmental meetings as required.
• Prepare/compile
  agreed periodic activity and performance reports for the attention of the
  Manager, IT Operations Support.
• Perform
  any other duties as assigned by the Manager, IT Operations Support.

• The
  ideal candidate for the aforementioned Huawei Storage & Backup Engineer
  career opportunity should hold a first degree or equivalent in a relevant
  discipline
• A
  minimum of two years of related work experience

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