Sponsorship Systems Coordinator Non-profit Careers - World Vision International

Job Title:             Sponsorship Systems Coordinator
Organisation: World Vision International
Duty Station: Kampala, Uganda
Reports to: Sponsorship Manager

About US:
World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness. Our prayer for every Heart, the will to make it so.”

Job Summary: The Sponsorship Systems Coordinator will provide technical support and Management to Sponsorship Systems, Business processes and Data/ information in a manner that contributes to the wellbeing of children.

Key Duties and Responsibilities:
Sponsorship Systems Technical Management and Support
  • Manage sponsorship technical and Business systems within the World Vision Set standards and guidelines.
  • Provide sponsorship systems technical support and maintenance to all Area Programs and National Office users.
  • Keenly monitor and support proper management / utilization of sponsorship systems and hardware’s
  • Ensure timely and accurate technical services are delivered to APs.
  • Ensure and monitor proper Configurations of sponsorship systems application for all AP for smooth transferring and remission of Sponsorship data and information
  • Collaborate with the National and cluster system users and follow up the timely assigning of correspondences – Annual Progressive Reports and Christmas Cards in to system and support to develop solutions to operational challenges
Maintenance of Sponsorship Systems:
  • Carry out timely system maintenance and updates as per NO guidelines
  • Monitor Sponsorship Systems performance and Functionality and support reconciliation processes, system Upgrade to new versions and raise tickets for issues beyond National Office
  • Carry out periodical systems hardware maintenance in cluster / AP offices either through timely remote virtue support and field visits to resolve systems challenges
  • Ensure proper Installations & reinstallation of Sponsorship systems and Horizon for all Area Programs is accomplished in accordance to operating procedures and partnership standards.
  • Monitor security and manage risk regarding child information and data including backup of child information/data, physical, logical and soft/hardware security.
  • Carry out routine preview and maintenance of sponsorship computer databases, hardware and child information
Capacity Building:
  • Plan and carry out periodical Sponsorship Systems and Business Capacity building trainings and orientations to all staff and volunteers effective use of systems
  • Conduct sponsorship systems & business training need assessment, analyze and interpret for management decision and implementation.
  • Develop / Update / adapt Sponsorship systems user Training materials and user guides on sponsorship systems and related business processes.
  • Facilitate capacity development and awareness towards Piloting and implementing of new sponsorship partnership systems initiatives.
System quality Assurance and Reporting:
  • Facilitate periodic RC Data reconciliation and Managing variance with Global Center and Support Office support
  • Conduct and support National and GC upgrades and data migrations trucking and reporting trends and informing management for any decision making
  • Provide support to Sponsorship business processes such as printing out variance reports, Child Status Reports, Project reports, as well as tracking of images and videos
  • Generate and consolidate periodical Reconciliation Reports for reflection and management action


Qualifications, Skills and Experience:
  • The ideal candidate for the World Vision Sponsorship Systems Coordinator job opportunity should hold a University Degree information Technology, Computer Science or related field from a recognized university. Other qualifications in computer networking, information security and database systems will be an added advantage.
  • Certification and knowledge in data base management, A+, MCDST, ECDL, MCSE, CCNA are added advantage

How to Apply:
All suitably qualified candidates are encouraged to apply online by visiting World Vision International’s e-recruitment jobs portal at the web link below.


Please follow instructions on How to Create Account and Profile at World Vision’s e-recruitment portal.  Qualified female candidates are particularly encouraged to apply.

Deadline: 13th December 2017


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