VisionFund Uganda (VFU) Jobs – Operations Manager

Job Title: Operations
Manager
Organization: VisionFund
Uganda (VFU)
Duty Station: Kampala,
Uganda
Reports to: CEO
Ref No. 02/010/2013
About VFU:
VisionFund Uganda began operations
in 1997. Our remit was and is to serve low-income business owners living in
areas where World Vision operates. We take a ‘credit with education’ approach.
This means that alongside our loans, we offer our clients business training and
technical knowledge to help their businesses succeed. We also offer savings
programmes and insurance products that help secure futures for their
children.VFU is a MicroFinance Institution affiliated to World Vision
Uganda and World Vision International. Our mission is to improve the
lives of children by providing low income entrepreneurs with sustainable and
integrated financial services that unlock their potential.
Job Summary: The
Operations Manager will be responsible for;
  • The
    extension, monitoring and documentation of branch operations;
  • The
    efficiency and effectiveness of branch operations;
  • The
    quality of the loan portfolio of VFU
  • The
    deposit level of the branches
  • Overall
    quality control of the institution’s products, systems and services
Key Duties and Responsibilities:
1. Coordination of all
operational activities (30%)
  • Exchanges
    information with the CEO and other departments and secures an adequate
    information flow within the branch operations department;
  • Recommends
    to the top management any proposed major changes on branch offices or
    infrastructures, such as relocation, renovation, etc.;
  • Consults
    with the MIS/ IT department any monitoring or reporting related issues,
    and resolves the issues at the soonest time possible;
  • Principal
    advisor of the Chief Executive Officer on all matters relating to the
    Operation of the Branches
  • Sits
    with the Executive Credit Committee, the body tasked to evaluate &
    approve all loans
2. Planning (10%)
  • Plans
    and ensures the implementation of an adequate and timely reporting system
    with focus on each branch’s asset quality, liquidity, capital adequacy,
    and provisioning;
  • Coordinates
    the individual branch plans and works with finance & the CEO on the
    development of an overall business plan.
  • Ensures
    adequate branch and functional staffing
3. Marketing (10%)
  • Participates
    in the development of proposals for further improvement of operations,
    including concepts for new products and services;
  • Coordinates
    with the marketing manager the planning and initiation of promotional
    measures;
4. Portfolio Quality (15%)
  • “Champions”
    the efforts at managing delinquency by closely monitoring the
    zones/regions and ensuring strict compliance to all policies and
    procedures;
  • Actively
    leads organizational response to branches with non standard portfolio
    quality
5. Savings (5%)
  • “Champions”
    the efforts in mobilizing savings from the public when the time comes
6. Growth (5%)
  • Leads
    the effort in locating prospective areas for opening new branches
  • Supervises
    the day-to-day branch operations through the Zonal Managers to ensure that
    the targets set and agreed upon are met;
  • Works
    with treasury on matching liquidity to business growth plans
7. Operational procedures
(10%)
  • Proposes
    to the CEO any changes or enhancements to the branch operations manual
  • Ensures
    compliance to all existing regulations;
  • Oversees
    the implementation of the internal control systems, ensuring the smooth
    running of the business and safeguarding the institution’s assets;
    Follows-up with the concerned regional/zonal manager(s) any actions
    required from the branches as recommended by the audit findings;
  • Decides
    on all operational issues within the framework of existing regulations and
    management decisions;
  • Ensures
    that policies and procedures are applied
  • consistently
    and uniformly across all branches;
8. Staff Development (5%)
  • Ensures
    that the operations staff receive adequate training;
  • Participates
    in development/ reviews of curriculum for training of the Credit Officers;
  • Collaborates
    closely with Training Officer in matters of training new and in service
    operations staff
  • Undertakes
    performance appraisals and staff development plans for all supervised
    staff
  • Coordinates
    with the HR department in planning personnel capacity building of the
    branches;
9. Integration (5 %)
  • Champions
    integration within the branch operation and WV ADPs
10. Any other duties that may
be assigned by the CEO from time to time (5)
Qualifications, Skills and Experience
  • The
    applicant should hold a University Degree in economics, accounting or
    business administration or any other social science field.
  • Hands
    on experience in credit and deposit operations.
  • At
    least 3 years’ experience at a senior managerial level
  • Determined
    personality with initiative, perseverance and the ability to motivate and
    manage a team
  • Capability
    and willingness to take responsibility and highly developed sense of
    rectitude
  • Ready
    to comply and live up to and in accordance with the organization Ideals
    and Core Values
  • Be
    a good trainer, facilitator, mentor, and coach
  • Very
    good communication and marketing skills
  • Good
    knowledge in economic and financial topics
  • Good
    analytical and problem solving skills
  • Good
    team player
  • Be
    self driven and an achiever
  • High
    integrity and accountability
  • Broad
    thinking ability and comprehension
  • Effective
    communication skills good analytical skills
  • High
    sense of initiative and innovation
  • Team
    builder, a good people manager and ability to mentor and inspire others
  • Must
    be a committed Christian and able to stand above denominational
    diversities.
  • Attends
    and participates in the leadership of daily devotion
How to Apply:
All suitably qualified
candidates should send or hand deliver their CV, plus copies of their academic
credentials not to the address: Human Resources Manager, VisionFund Uganda Ltd
(VFU) Plot 256, Makerere Kavule, P. O. Box 24751, Kampala.
Deadline: 31st October 2013

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