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VisionFund Uganda (VFU) Jobs – Operations Manager
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Job Title: Operations
Manager
Manager
Organization: VisionFund
Uganda (VFU)
Uganda (VFU)
Duty Station: Kampala,
Uganda
Uganda
Reports to: CEO
Ref No. 02/010/2013
About VFU:
VisionFund Uganda began operations
in 1997. Our remit was and is to serve low-income business owners living in
areas where World Vision operates. We take a ‘credit with education’ approach.
This means that alongside our loans, we offer our clients business training and
technical knowledge to help their businesses succeed. We also offer savings
programmes and insurance products that help secure futures for their
children.VFU is a MicroFinance Institution affiliated to World Vision
Uganda and World Vision International. Our mission is to improve the
lives of children by providing low income entrepreneurs with sustainable and
integrated financial services that unlock their potential.
in 1997. Our remit was and is to serve low-income business owners living in
areas where World Vision operates. We take a ‘credit with education’ approach.
This means that alongside our loans, we offer our clients business training and
technical knowledge to help their businesses succeed. We also offer savings
programmes and insurance products that help secure futures for their
children.VFU is a MicroFinance Institution affiliated to World Vision
Uganda and World Vision International. Our mission is to improve the
lives of children by providing low income entrepreneurs with sustainable and
integrated financial services that unlock their potential.
Job Summary: The
Operations Manager will be responsible for;
Operations Manager will be responsible for;
- The
extension, monitoring and documentation of branch operations; - The
efficiency and effectiveness of branch operations; - The
quality of the loan portfolio of VFU - The
deposit level of the branches - Overall
quality control of the institution’s products, systems and services
Key Duties and Responsibilities:
1. Coordination of all
operational activities (30%)
operational activities (30%)
- Exchanges
information with the CEO and other departments and secures an adequate
information flow within the branch operations department; - Recommends
to the top management any proposed major changes on branch offices or
infrastructures, such as relocation, renovation, etc.; - Consults
with the MIS/ IT department any monitoring or reporting related issues,
and resolves the issues at the soonest time possible; - Principal
advisor of the Chief Executive Officer on all matters relating to the
Operation of the Branches - Sits
with the Executive Credit Committee, the body tasked to evaluate &
approve all loans
2. Planning (10%)
- Plans
and ensures the implementation of an adequate and timely reporting system
with focus on each branch’s asset quality, liquidity, capital adequacy,
and provisioning; - Coordinates
the individual branch plans and works with finance & the CEO on the
development of an overall business plan. - Ensures
adequate branch and functional staffing
3. Marketing (10%)
- Participates
in the development of proposals for further improvement of operations,
including concepts for new products and services; - Coordinates
with the marketing manager the planning and initiation of promotional
measures;
4. Portfolio Quality (15%)
- “Champions”
the efforts at managing delinquency by closely monitoring the
zones/regions and ensuring strict compliance to all policies and
procedures; - Actively
leads organizational response to branches with non standard portfolio
quality
5. Savings (5%)
- “Champions”
the efforts in mobilizing savings from the public when the time comes
6. Growth (5%)
- Leads
the effort in locating prospective areas for opening new branches - Supervises
the day-to-day branch operations through the Zonal Managers to ensure that
the targets set and agreed upon are met; - Works
with treasury on matching liquidity to business growth plans
7. Operational procedures
(10%)
(10%)
- Proposes
to the CEO any changes or enhancements to the branch operations manual
- Ensures
compliance to all existing regulations; - Oversees
the implementation of the internal control systems, ensuring the smooth
running of the business and safeguarding the institution’s assets;
Follows-up with the concerned regional/zonal manager(s) any actions
required from the branches as recommended by the audit findings; - Decides
on all operational issues within the framework of existing regulations and
management decisions; - Ensures
that policies and procedures are applied - consistently
and uniformly across all branches;
8. Staff Development (5%)
- Ensures
that the operations staff receive adequate training; - Participates
in development/ reviews of curriculum for training of the Credit Officers;
- Collaborates
closely with Training Officer in matters of training new and in service
operations staff - Undertakes
performance appraisals and staff development plans for all supervised
staff - Coordinates
with the HR department in planning personnel capacity building of the
branches;
9. Integration (5 %)
- Champions
integration within the branch operation and WV ADPs
10. Any other duties that may
be assigned by the CEO from time to time (5)
be assigned by the CEO from time to time (5)
Qualifications, Skills and Experience
- The
applicant should hold a University Degree in economics, accounting or
business administration or any other social science field. - Hands
on experience in credit and deposit operations. - At
least 3 years’ experience at a senior managerial level - Determined
personality with initiative, perseverance and the ability to motivate and
manage a team - Capability
and willingness to take responsibility and highly developed sense of
rectitude - Ready
to comply and live up to and in accordance with the organization Ideals
and Core Values - Be
a good trainer, facilitator, mentor, and coach - Very
good communication and marketing skills - Good
knowledge in economic and financial topics - Good
analytical and problem solving skills - Good
team player - Be
self driven and an achiever - High
integrity and accountability - Broad
thinking ability and comprehension - Effective
communication skills good analytical skills - High
sense of initiative and innovation - Team
builder, a good people manager and ability to mentor and inspire others - Must
be a committed Christian and able to stand above denominational
diversities. - Attends
and participates in the leadership of daily devotion
How to Apply:
All suitably qualified
candidates should send or hand deliver their CV, plus copies of their academic
credentials not to the address: Human Resources Manager, VisionFund Uganda Ltd
(VFU) Plot 256, Makerere Kavule, P. O. Box 24751, Kampala.
candidates should send or hand deliver their CV, plus copies of their academic
credentials not to the address: Human Resources Manager, VisionFund Uganda Ltd
(VFU) Plot 256, Makerere Kavule, P. O. Box 24751, Kampala.
Deadline: 31st October 2013
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