13 Umeme Jobs – Customer Service Engineers

Organization: Umeme Limited

REF: CTO 5
Reports to: Customer Services
Engineering Manager
About Umeme:
Umeme Limited is
an Electricity Distribution Company listed on the Uganda and Nairobi Securities
Exchange, with Actis’ Infrastructure 2 fund as a majority investor. Actis is a
leading investor in the emerging markets, managing over US$4.8bn worth of
investment on behalf of more than 100 institutional investors, including the
Commonwealth Development Corporation (CDC), a UK Government owned company.

Job Summary: The Customer
Service Engineer will be responsible for the delivery of Engineering services
for all Customers.



Key Duties and Responsibilities:
  • Systematic
    management of all resources, People, Materials and Processes
  • Ensuring
    customers are connected to target times and in a network efficacious
    manner
  • Ensuring
    Asset inspection programmes are delivered and recorded to time and quality
  • Delivering
    customer responses, planned and unplanned in a systematic, efficient and
    safe manner
  • Managing
    Planned Maintenance programmes whether delivered by Umeme or by
    Contractors
  • Managing
    Planned and Unplanned outages in accordance with outage protocols
  • Delivery
    of overall work planning and scheduling
Qualifications, Skills and Experience:
  • The
    applicant should possess a Degree in Electrical Engineering with 5 (five)
    years experience in industry.
  • Excellent
    communications skills both verbal and written
  • Ability
    to systematically manage key resources, People, Contractors, Systems and
    Materials
  • Ability
    to plan and to deliver the plan
  • Ability
    to communicate above and below
  • Motivated
    by excellence especially with respect to Customer Service



How to Apply:
All interested candidates should send their applications clearly detailing your
suitability for the position in terms of required qualifications and experience
to recruit.hr@umeme.co.ug .
NB: Please
DO NOT send CVs. Please indicate the job you are applying for in the subject
line.
Deadline: Monday 30th September, 2013 by
17:00
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Jobs, Please Visit https://www.theugandanjobline.com   or
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