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Job
Title:      Estates
Officer

Organization: National Social Security
Fund (NSSF)

Duty Station: Kampala, Uganda

Reports to: Property Manager

About US:

The
National Social Security Fund (NSSF) is a Provident Fund mandated to provide
social security to its members as prescribed by law under CAP 222 (Laws of
Uganda) through efficient management of members’ contributions. The NSSF asset
base is currently over Ugx. 9.8  trillion, making the Fund one of the
largest players in Uganda’s economy.

Job Summary:  The Estates
Officer is
responsible for the management of NSSF real estate properties, land, and for
ensuring effective and efficient service delivery to the tenants, landlords and
staff in Mbarara.

Key Duties and Responsibilities:

·       
Market vacant space at the building(s) and liaise with existing and
potential tenants with a view to letting out vacant space.

·       
Receive tenant queries and ensure that issues raised are resolved in a
timely manner to enhance tenant satisfaction.

·       
Receive any inquiries about space to be let and forward them to the
Senior Estates Supervisor for onward submission to the Property Manager if
complex in nature.

·       
Assist new tenants with filling the relevant documentation before they
occupy the property.

·       
Maintain records and proper documentation of all the affairs of the
building; all correspondences, receipts and invoices, complaints register etc.

·       
Carry out regular inspection of the building to ensure daily cleanliness,
maintenance and ensure that minor repairs are carried out in a timely manner.

·       
Report any faults if any to the Estates Supervisor and ensure that
repairs are carried out in a timely manner.

·       
Project a positive attitude while dealing with visitors into the
building, even the difficult ones.

·       
Promote a good corporate image by being courteous and knowledgeable about
the Fund values and core activities.

·       
Maintain customer satisfaction of those coming to the building to promote
positive word of mouth.

·       
Identify minor corrections that can be done using petty cash imprest for
the property.

·       
Identify and undertake initiatives to manage costs of managing the
building.

Qualifications, Skills and
Experience: 

·       
The applicant for the NSSF Estates Officer job should hold a bachelor’s
degree in: Business-related disciplines, Real Estate Management, Engineering,
Quantity Surveying, Architecture

·       
One year of experience in professional property management

·       
Excellent oral and written communication skills

·       
IT skills (Word, excel, power point presentation)

·       
Problem solving skills

·       
Ability to plan ahead

·       
Job holder needs to exhibit creativity/innovation in the areas of
property management and internal processes for better service delivery

·       
Customer care, communication and public relations skills

·       
Articulate, cordial, hospitable and pleasant personality

·       
Good telephone etiquette

·       
Good people management and interpersonal skills

·       
Strong negotiating skills

How to Apply:

All
suitably qualified and interested candidates should send their applications
enclosing detailed curriculum vitae giving three references, copies of academic
and professional certificates, postal address and daytime telephone contact to:
recruitment@nssfug.org For the attention of; The Head of Human Resources &
Administration National Social Security Fund

Deadline: 11^th December
2019 by 5:00pm

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