Job Title: Human Resource & Administration Officer Organisation: Welthungerhilfe (WHH)…
Several Fresher Customer Service Jobs – Banking Assistants at Finance Trust Bank (FTB)
Organization: Finance Trust
Bank (FTB)
Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Branch
Accountant
Accountant
About Us:
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking
over the financial services business of Uganda Finance Trust Limited (MDI).
Finance Trust Bank is a fully-fledged commercial bank serving a clientele of
over 350,000 depositors and over 28,000’ borrowers, through a network of 36
branches countrywide. The bank offers a variety of Products and services
including; Savings, Current accounts, Loans, Money transfer services and Bills
payments to its target market which comprises of micro, small and medium
entrepreneurs, salary earners and youth.
over the financial services business of Uganda Finance Trust Limited (MDI).
Finance Trust Bank is a fully-fledged commercial bank serving a clientele of
over 350,000 depositors and over 28,000’ borrowers, through a network of 36
branches countrywide. The bank offers a variety of Products and services
including; Savings, Current accounts, Loans, Money transfer services and Bills
payments to its target market which comprises of micro, small and medium
entrepreneurs, salary earners and youth.
Job Summary: The Banking
Assistant will receive deposits, pay customers’ withdrawals on request, attend
to customer complaints and balance cash at the end of day.
Assistant will receive deposits, pay customers’ withdrawals on request, attend
to customer complaints and balance cash at the end of day.
Key Duties and
Responsibilities:
Responsibilities:
- The
incumbent will receive cash and Cheque deposits from customers in line
with the cash management policy - Pay
out cash to customers in line with the cash management policy - Receive
and verify cash from strong room/ reserve every morning in line
with the cash management policy. - Balance
cash at the end of the day in line with the cash management policy and
procedures - Carry
out money transfer transactions in line with the money transfers policy. - Receive
and attend to customers’ inquiries, complaints and requests in line
with FTB policies. - Open
customer accounts in line with the account opening procedures - Enter
the customer details, photos and signatures into the system in line with
account opening procedures. - Grow
the customer base by cross selling FTB products to them - Record,
forward suggestions from customers and follow up in line with customer
care strategy. - Provide
documents used in banking to customers in line with FTB policies and
procedures. - Receive
and enter ATM , CRB and other applications in line with the FTB policy and
procedures
Qualifications, Skills and
Experience:
Experience:
- The applicants for the Finance Trust Bank
Banking Assistant jobs should hold good diplomas in Accounting/Business Administration from recognized
institutions - Previous
exposure and experience as a Sales Representative will be an added
advantage. - Computer
literacy skills are mandatory - High
integrity and sense of confidentiality. - Highly
organized person - Excellent
communication skills. - Team
work skills. - Excellent
interpersonal skills.
How to Apply:
All qualified candidates should submit their applications which should
include; photocopies of academic testimonials, a CV with at least three
reference contacts, including the most recent employer, and telephone number
to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O.
Box 6972, Kampala, Uganda.
include; photocopies of academic testimonials, a CV with at least three
reference contacts, including the most recent employer, and telephone number
to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O.
Box 6972, Kampala, Uganda.
Deadline: 31st March 2017
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