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Contributions Manager Job Opportunity – National Social Security Fund (NSSF)
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Job Title: Contributions Manager
Organization: National
Social Security Fund (NSSF)
Social Security Fund (NSSF)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Head of Business
About US:
The National Social Security Fund (NSSF) is positioning itself to be
the Social Security Provider of Choice in Uganda. Our belief at the Fund is
that each employee contributes directly to the growth and success of the
business and each employee is expected to take pride in being a member of the
team.
the Social Security Provider of Choice in Uganda. Our belief at the Fund is
that each employee contributes directly to the growth and success of the
business and each employee is expected to take pride in being a member of the
team.
Job Summary: The Contributions Manager is responsible for creating,
disseminating and implementing business policies and strategies, providing
leadership and direction and dealing with all management issues in the section
and the Branch network for excellent customer service, membership and
contributions growth in the Fund. The
jobholder will be spearheading, managing, supervising and monitoring all activities
under the Contribution Section geared at enforcing the NSSF Act for the growth
of the Fund membership and contributions. The incumbent will be supervising
Business managers and related staff in their performance of various operational
activities. He / she is also
responsible for building an strengthening relationships with employers and
members
disseminating and implementing business policies and strategies, providing
leadership and direction and dealing with all management issues in the section
and the Branch network for excellent customer service, membership and
contributions growth in the Fund. The
jobholder will be spearheading, managing, supervising and monitoring all activities
under the Contribution Section geared at enforcing the NSSF Act for the growth
of the Fund membership and contributions. The incumbent will be supervising
Business managers and related staff in their performance of various operational
activities. He / she is also
responsible for building an strengthening relationships with employers and
members
Key Duties and Responsibilities:
·
Formulate
the Contributions Section Business plan in line with the Department’s
strategy.
Formulate
the Contributions Section Business plan in line with the Department’s
strategy.
·
Provide
leadership to the Contributions Section.
Provide
leadership to the Contributions Section.
·
Develop
and prepare policy guidelines and procedures and periodically review them for
efficient operations of the section.
Develop
and prepare policy guidelines and procedures and periodically review them for
efficient operations of the section.
·
Prepare
and periodically review and evaluate the section budget, and carry out
cost benefit analysis of Branches.
Prepare
and periodically review and evaluate the section budget, and carry out
cost benefit analysis of Branches.
·
Identify
and explore new markets to increase the market share of the Fund in the
pensions industry through membership and contributions growth.
Identify
and explore new markets to increase the market share of the Fund in the
pensions industry through membership and contributions growth.
·
Review,
support and manage the implementation of Branch locations, operational
costs and contracts management for the Contributions section.
Review,
support and manage the implementation of Branch locations, operational
costs and contracts management for the Contributions section.
·
Formulate
annual performance work plans and targets for the Contributions section.
Formulate
annual performance work plans and targets for the Contributions section.
·
Keenly
monitor and evaluate the section performance through periodic reports
and regular visits to all branches. Analyze any resultant bottlenecks and
prescribe immediate and or, transformational corrective action.
Keenly
monitor and evaluate the section performance through periodic reports
and regular visits to all branches. Analyze any resultant bottlenecks and
prescribe immediate and or, transformational corrective action.
·
Regularly
meet with Contribution Section managers to review performance progress and to
strategize for future performance goals.
Regularly
meet with Contribution Section managers to review performance progress and to
strategize for future performance goals.
·
Develop
a training programme geared to improving the skills and productivity of the
Contributions section team.
Develop
a training programme geared to improving the skills and productivity of the
Contributions section team.
·
Grow
contributions and membership base through both Relationship Management and
ensuring adherence to the existing laws.
Grow
contributions and membership base through both Relationship Management and
ensuring adherence to the existing laws.
·
Implement
Data standards in the registrations and contributions data processes.
Implement
Data standards in the registrations and contributions data processes.
·
Put
in place a mechanism to improve monitoring of all non-compliant employers as
mandated by the existing laws.
Put
in place a mechanism to improve monitoring of all non-compliant employers as
mandated by the existing laws.
·
Formulate
and implement a plan for transfer of non-compliant employers to the
compliance section.
Formulate
and implement a plan for transfer of non-compliant employers to the
compliance section.
·
Work
closely with the operations department on matters relating to non-compliant
employers for their subsequent action.
Work
closely with the operations department on matters relating to non-compliant
employers for their subsequent action.
·
Continuously
improve business controls in the branch network for satisfactory Audit rating.
Continuously
improve business controls in the branch network for satisfactory Audit rating.
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the NSSF Contributions
Manager job placement must hold a Bachelor’s degree preferably in the Social Sciences, Business Management,
Marketing, Finance, and or any other business field.
The ideal candidate for the NSSF Contributions
Manager job placement must hold a Bachelor’s degree preferably in the Social Sciences, Business Management,
Marketing, Finance, and or any other business field.
·
Possession
of a postgraduate qualification in business, marketing or finance will be of
added advantage.
Possession
of a postgraduate qualification in business, marketing or finance will be of
added advantage.
·
A
minimum of seven years of demonstrated managerial experience in sales, customer
care or relationship management in a busy financial or commercial environment;
three of which must be at a senior managerial level.
A
minimum of seven years of demonstrated managerial experience in sales, customer
care or relationship management in a busy financial or commercial environment;
three of which must be at a senior managerial level.
·
Previous
exposure and experience in strategy formulation and execution shall be
an added advantage.
Previous
exposure and experience in strategy formulation and execution shall be
an added advantage.
·
Strategic
planning Skills
Strategic
planning Skills
·
Analytical
Skills
Analytical
Skills
·
Good
public relations skills
Good
public relations skills
·
Good
people management skills
Good
people management skills
·
Excellent
communications skills
Excellent
communications skills
·
Ability
to Multi-Task
Ability
to Multi-Task
·
Proficiency
in Common IT Software e.g. Windows packages.
Proficiency
in Common IT Software e.g. Windows packages.
·
Good
numerical skills
Good
numerical skills
·
Ability
to remain focused on a goal for long periods
Ability
to remain focused on a goal for long periods
How to Apply:
All suitably qualified and interested candidates should send copies of
application letters, detailed CVs and academic credentials addressed to the
Head of Human Resources & Administration, and delivered to the Registry on
13th Floor Workers House for registration and onward transmission.
application letters, detailed CVs and academic credentials addressed to the
Head of Human Resources & Administration, and delivered to the Registry on
13th Floor Workers House for registration and onward transmission.
NB: Please note that
canvassing or lobbying will lead to automatic disqualification of the
candidate.
canvassing or lobbying will lead to automatic disqualification of the
candidate.
Deadline: 7th
November 2017
November 2017
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