GHC US Citizen Fellowships – Quality Improvement Officer – Living Goods

Organisation: Global
Health Corps (GHC)
Placement Organisation: Living Goods
Duty Station: Kampala,
Uganda
Eligible Citizenship: USA
Salary: Monthly
Stipend
Position Code: G09-Int
About GHC:
Global Health Corps
pairs intelligent and passionate fellows with organizations that require new
thinking and innovative solutions. We provide these young leaders with the
tools to remain connected after their fellowship year finishes, deepening their
ability to enact change through heightened skills and strong partnerships. We
currently place fellows in Malawi, Rwanda, Uganda, the United States, and
Zambia.
About US:
Since 2007, Living
Goods has empowered people in need to improve their health and wealth by
sustainably expanding access to life-changing products and services through a
network of community resource persons known as Community Health Workers (CHWs).
The CHWs leverage the power of human connection to improve the health of their
neighbors. The CHW model for LG involves both preventive and curative services
where CHWs engage in door to door health education and sell affordable
lifesaving products to their communities. Over the next four years, to build on
progress made and reach the vision, LG Uganda will continue to focus on
delivering impactful community health interventions and will seek to: scale
rapidly and aim for national coverage, broaden and deepen impact by expanding
what we do and multiplying impact through partners and policy. 
Job Summary:  The Quality Improvement Officer will support
Living Goods to develop a robust Quality Improvement (QI) Strategy that can
support Living Goods (LG) to achieve its strategic goals. The Advisor will
collaborate directly with the Quality Assurance (QA) team and very closely with
the M&E, Health and Field Operations teams to support in development and
implementation of the overall LG QI strategy that ensures the delivery of
world-class community health services across the in-country network on a
continuous basis as the organization grows. The Officer will also support
operational research initiatives, documentation of QA best practices, and
sharing of lessons learned with the purpose of improving community health
programming. S/he will coach the QA team to improve their capacity to manage
the LG QI strategy.
Key Duties and Responsibilities: 
  • Review and revise the Quality Improvement Strategy for LG including
    harmonization across all LG countries
  • Support the QA team to develop branch-specific quarterly data and
    service quality improvement plans based on QA routine results
  • Develop the capacity building plan of the QA team and build the
    capacity of the QA and branch teams to lead and implement quality
    improvement interventions
  • Collaborating with the QA team, propose and develop state of the art
    CHWs knowledge assessment tools and processes
  • In collaboration with the QA and M&E teams, support data
    analysis and report writing for all quality improvement related operations
    research initiatives aimed at improving data and service quality
  • Supporting the QA and M&E teams to design methodology, data
    collection tools for all quality improvement research initiatives
  • Document and publish lessons learned and best practices for quality
    improvement to inform organizational learning and build the capacity of
    the QA team to do the same

Qualifications, Skills and Experience:
  • The ideal candidate for the Global Health Corps Quality Improvement
    Officer career placement should hold a Bachelor’s degree*
  • Preferred: Bachelor’s or master’s degree in any discipline related
    to quantitative data analysis or health sciences (statistics, public
    health, epidemiology, etc)
  • At least two years of related work experience*
  • Experience using statistical software such as SPSS, Epi-Data, SAS,
    R, or STATA*
  • Track record of improving the quality of a process or its outcomes,
    particularly through quality improvement approaches*
  • Experience designing or conducting research and writing reports to
    capture the findings*
  • Experience with data collection, e.g. through surveys, and/or data
    quality control management*
  • Work experience in a health service delivery context, preferably
    with a Ugandan community health service provider and/or a program led by
    community health workers
  • Public speaking experience, ideally presenting abstracts at
    conferences
  • Experience training, coaching, or mentoring others
  • Demonstrated project management skills with the ability to ensure
    internal and external collaborators achieve a time-bound goal or project
  • Flexibility, self-motivation, ability to manage multiple tasks
    efficiently, and ability to work in teams
  • Willingness to travel across Uganda
NB: Items indicated
with an asterisk (*) are required
Fellowship Stipend, Benefits, and Logistics:
In addition to the
intensive leadership development and professional growth that the fellowship
offers, the Global Health Corps fellowship includes the following benefits. GHC
arranges several logistical details on fellows’ behalf with the expectation
that fellows will take ownership of their overall experience. Read on below to
learn more about how these items apply to specific placements:
  • Monthly living stipend
  • Award of $1500 upon successful completion of the fellowship year
  • Housing
  • Insurance
  • Support in applying for visas and/or work permits, as necessary
  • Travel costs covered to and from placement site, GHC training and
    retreats
  • Professional development funds of up to $600
How to Apply:
All applicants who
desire to be placed by the Global Health Corps in the aforementioned
organization should express interest by clearly following the instructions at
the web page below.
Deadline: 16th January, 2019 at 11:59pm EST
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