Job Title: Restaurant / Highway Stopover Manager
Organisation: Monar Rest Resort
Duty Station: Ntungamo, Uganda
About Organisation:
Monar Rest Resort is more than just a stopover it’s a vibrant entertainment and hospitality centre designed to make every journey memorable. Located along the Mbarara–Kabale Highway, Monar Rest Resort is an inviting stopover for travellers and a gathering place for the local community. Rooted in a mission to uplift the region through hospitality and service, our resort combines comfort, cuisine, and
connection in a single, serene location.
Job Summary: We are now seeking an ambitious, proactive, and strategic Restaurant / Highway Stopover Manager to lead our team and elevate our guest experience.
Your Role:
- As the Restaurant / Highway Stopover Manager, you will be at the heart of our day-to-day operations, ensuring smooth service, energizing the team, and creating a welcoming environment that keeps customers coming back. You will lead with clarity, care, and commercial sense.
Key Duties and Responsibilities:
- Oversee all aspects of restaurant and stopover operations, including customer service, staff performance, inventory, and hygiene standards.
- Recruit, train, motivate, and manage a diverse team to deliver excellence at every touchpoint.
- Maintain a clean, safe, and vibrant atmosphere that reflects Monar’s community-centred values.
- Collaborate closely with the Chef and kitchen team to ensure quality, consistency, and timely food service.
- Track and analyse sales, develop growth strategies, and execute promotional initiatives.
- Foster customer relationships, resolve issues promptly, and constantly seek feedback for improvement.
- Coordinate with suppliers and manage budgets efficiently.
- Represent the resort with professionalism and local cultural alignment.
Qualifications, Skills and Experience:
- A go-getter with strong leadership and decision-making skills.
- Highly organized, detail-oriented, and hands-on in problem solving.
- Passionate about hospitality and committed to building a high-performing team.
- Customer-focused with a drive for operational excellence.
- A creative thinker who is always looking for better ways to serve and delight.
- Minimum 3 years’ experience in restaurant or hospitality management.
- Proven ability to lead teams and manage customer-facing operations.
- Strong interpersonal and communication skills.
- Experience working in high-traffic restaurants or highway stopovers is preferred.
- Willingness to relocate to Ntungamo District.
- Proficiency in Runyakole or Rukiga is a strong advantage (preferred for cultural alignment and
- guest engagement).
How to Apply:
Submit your CV and a cover letter detailing your qualifications and experience at the link below.
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