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Job Title:  Business Systems Administrator     

Organisation: SeaOwl Energy Services

Duty Station: Kampala, Uganda

Reports to: Finance Controller

About US:

SeaOwl manages the complete recruitment cycle from sourcing, recruitment, mobilization and personnel planning for energy customers. It is specialized in highly-skilled profiles and the underlying activity of designees / staff mainly covers drilling and off-shore oil rig management. It also provides scalable, integrated operations & maintenance resources and services covering the lifecycle of energy assets, as well as tele-operated surveillance and maintenance services.

Key Duties and Responsibilities:

Business Support

• Provide Tier 0 and Tier 2 support (Workday and FIS)
• Manage Knowledge Database, User Documentation, FAQ’s (Workday and FIS)
• Supervise the Ticket intake, the ticket queue assignment (Jira for Workday, Snow for FIS)
• Provide pre-script standard incident resolution (Workday and FIS)
• Deployment – Upgrade (Workday)
• Assist the future deployment of Workday modules.
• Manage the integration with other business systems (such as Maintenance, Payroll, digital signature, scanning)
• Open business cases in Workday Community for identified issues.
• Follow all small and large system evolutions requested by users and developed by AMS.
• Follow all SaaS application upgrades and measure their impact for the users.
• Contribute to a more efficient and comprehensive usage of the business systems.
• Systems (Workday and FIS)
• Guarantee and follow systems quality, performance and availability.
• Follow data integrity
• Organize and conduct business reviews (needs + functional evolutions, priorities) and carry out complete follow up of the requests impacting tools for the activity of the business client.
• Implement KPIs to monitor and improve activity (management of cost, problem rate, productivity, etc.)
• Others (Workday and FIS)
• Guarantees with the solutions and service providers the maintenance of overall applications operations’ quality and performance.
• Coordinate the EACOP “Key-users” network with the business entities.
• Be the main point of contact for Workday, FIS, and AMS.
• Follow the budget related to Workday, FIS, and AMS.
• Ensures compliancy of every data set with operations, projects and business processes standards.

H3SE ROLES AND RESPONSIBILITIES

• The service holder shall always demonstrate a continuous commitment to EACOP Ltd H3SE Standards.

Qualifications, Skills and Experience:

• Bachelor’s Degree in Information Technology
• 8 to 10 years’ experience in technical specialty (ERP and HCM applications support, security, data management)
• Proficiency in the usage of business systems/ERPs: Finance, HR, Contract & Procurement, Cloud based solutions, Treasury and Services.
• Finance background and experience is a plus.
• Skills:
• Ability to organize and manage priorities, rigorous, strong interpersonal skills, fluency in English.
• General team spirit: Creative, strength of proposal for performance improvement.

NB: Female candidates are, especially, encouraged to apply. SeaOwl Energy Services Uganda DOES NOT charge any application, interview, or processing fees at any stage of the recruitment process

How to Apply:

All candidates should apply online at the link below.

Click Here

Deadline: 7th May 2024

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