Regional Credit Monitoring and Administration Supervisor Careers – Finance Trust Bank (FTB)

Job Title:  Regional Credit Monitoring and Administration Supervisor

Organisation: Finance Trust Bank (FTB)

Duty Station:  Kampala, Uganda

Reports to: Credit Administration Manager


About US:

Finance Trust Bank was licensed as a Tier 1 Commercial Bank on 11 November 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 300,000 depositors and over 37,000 borrowers, through a network of 35 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.


Job Summary:  The Regional Credit Monitoring and Administration Supervisor will ensure that all loans in the region are processed, disbursed and monitored in accordance with the credit policies and procedures.


Key Duties and Responsibilities:

Credit Files and security Management

  • Security and other documents are duly executed and properly protected from fire, theft etc.
  • Credit Files are maintained in line with the Records Management Procedure.
  • Availability of all collaterals with supporting documents and easily referenced.
  • Insurance renewals are up to date on assets taken as collateral.
  • Loan files have valid valuation reports by approved valuation firms.
  • Ensure dual custodian of the securities to safeguard any possibilities of loss.

Legal Implementation

  • Risks identified prior to loan disbursement processes were properly managed to an acceptable level.

Loan disbursement

  • Disbursements completed in line with conditions set.
  • Credit facilities are disbursed only after all contractual terms and conditions have been met and all required documents received save for exceptions by Management approval.
  • Compliance with policy and procedures relating to disbursement.
  • Confirm that disbursed loans were used for the intended purpose and applicable fees were collected.

Credit underwriting

  • Ensure oversight of the credit underwriting team to achieve the desired competencies and efficiency.

Credit Monitoring:

  • Ensure daily review of loans in arrears and follow up for timely collection.
  • Review daily system credit monitoring
  • reports, identify non-performing accounts with irregularities, and proactively follow up with branches to ensure corrective action in line with credit policy.
  • Monitor & ensure adequacy of provisions for all loans, also review of provisioning/ write off prior to submission to management to ensure accuracy alignment with regulatory requirements.
  • Ensure uniform provisions for related exposures at all times.
  • Conduct the previous day loan disbursement reviews for accuracy and data reliability.
  • Monitor the structuring of all disbursed loans in the system to ensure their repayments are properly aligned to the cash flow patterns.
  • Monitor grading of accounts, related provisioning, and promptly recommend amendments to relevant approving authorities as and when the risk profile of borrowers change.
  • Ensure daily monitoring compliance with conditions precedent, conditions subsequent, and covenants.
  • Monitor facilities on regular basis to ensure subsequent utilization is in adherence with the terms of approval
  • Raise day-to-day system issues/bugs to ICT and follow-up for timely resolution.

Compliance, Audit and Corrective actions:

  • Ensuring post disbursements are in line with approved terms and conditions and ensuring that all credit related issues are timeously resolved.
  • Follow up on resolution of audit and supervisory issues as well as implementation of audit recommendation to avoid any repeat findings on the department.
  • Ensure that adequate insurance covers and/or collateral is maintained.


  • Coordinate with branches to ensure timely monthly reporting of all Non-performing and watch-listed accounts.
  • Submission of reports on large exposures expired insurance policies, and reports on loans without any single payments.
  • Identification of potential problem customers at an early stage.
  • Produce daily, monthly and quarterly credit reports to relevant authorities.
  • Ensure timely posting of settled insurance claims and paying off loans accordingly.


  • Liaise with the training manager to coordinate and also undertake trainings for all credit officers in the region in loan underwriting, loan management, early detection of loan weaknesses, and correct risk rating.
  • Regular trainings on credit administration function.
  • Train, guide, and motivate staff under supervision to promote discipline, productivity, and accountability.

Qualifications, Skills and Experience:

  • The applicant must hold a Business degree in Commerce, Business Administration or any related discipline.
  • A minimum of three years of experience in Credit operations
  • Good verbal and written communication skills
  • Advanced, computer literacy, numerical skills and statistical skills.
  • Team player, ability to work under pressure and in position to exercise excellent judgment.
  • Good Customer Service Skills.
  • Good Sales and Marketing skills.
  • Good knowledge of MS Office applications.
  • Good teamwork skills.
  • Flexibility to work and travel upcountry.


NB: The position carries an attractive salary and benefits package.


How to Apply:

All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.


Deadline: 18th January 2024


Please note that in line with the Bank procedures, no job offers are made online.


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Date Posted 2024-01-09
Valid Through 2024-01-18
Employment Type FULL_TIME
Hiring Organization Finance Trust Bank (FTB)
Job Location Kampala, Kampala, Kampala , 0256, Uganda

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