Supplier Relationship Supervisor Jobs – National Information Technology Authority-Uganda (NITA-U)

Job Title:  Supplier Relationship Supervisor

Organisation: National Information Technology Authority-Uganda (NITA-U)

Duty Station:  Kampala, Uganda

Reports to: Manager, Service Delivery

 

About US:

The National Information Technology Authority-Uganda (NITA-U) is an autonomous statutory body established under the NITA-U Act 2009, The Authority is under the general supervision of the Ministry of Information Communications Technology and National Guidance (MOICT&NG). The National Information Technology Authority, Uganda was established with a mandate to coordinate, promote and monitor the development of IT in the context of social and economic development of Uganda.

 

Job Summary:  The Supplier Relationship Supervisor will strategically planning for, and managing, all interactions with third party organizations that supply goods and/or services to NITA-U in order to maximize the value of those interactions.

 

Key Duties and Responsibilities:

  • Responsible for performance monitoring and periodic third-party supplier /vendor evaluations to ensure compliance with contractual service targets and level agreements
  • Responsible for developing and leading a dynamic vendor management team which is tasked with multiple responsibilities in a fast-paced technology environment
  • Responsible for providing NITA-U procurement teams with metric-based reports that feed into the vendor contract extension/renewal process
  • Coordinate communications between internal technical groups at NITA-U such as Procurement, Finance, Change Management, Problem Management, and Service Delivery and third-party vendors
  • Responsible for relationship management between NITA-U top management and its IT third-party providers/vendors
  • Develop strategies, processes, and Service Improvement measures specific to each third-party provider/ vendor to ensure that NITA-U obtains value from its vendors
  • On-boarding and Off-boarding vendors at the time of contract signing, expiry, or termination
  • Responsible for license management and ensuring timely renewal of the licensing services.
  • Create closer, more collaborative relationships with key suppliers in order to uncover and realize new value and reduce risk of failure.


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Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree in Computer Science, Information Systems, Information Technology, Software Engineering, or similar field from a recognized university;
  • At least one professional certification in ITIL, Project management (PMP, Prince 2), Procurement management, and contract negotiation is a requirement.
  • At least three years of working experience in IT Service Management, IT vendor management, or supplier relationship management with at least one year in a supervisory role.
  • Possess experience in successfully conducting a range of negotiations across a variety of IT categories.
  • Solid working knowledge of current IT technologies, total lifecycle cost structures, and pricing mechanisms.
  • Demonstrate effective contract lifecycle management and negotiation skills
  • Demonstrate skills in sourcing IT components of the procurement lifecycle e.g. strategic thinking in the development of sourcing approach/route to market, analyzing and understanding market dynamics, negotiation strategy, evaluation strategy, risk management, and supplier integration/mobilization.
  • Soft skills required in relationship management and customer service
  • Leadership skills with the ability to work well in a team.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong written, oral communication and interpersonal skills.

 

How to Apply:

All interested applicants who meet the job requirements/specifications and with the right personal attributes are invited to complete and submit their application for, Download Here, with a cover letter, supported by curriculum vitae, copies of certificates and testimonials, and must specify day time telephone contact and email addresses of both the applicant and three referees, to the address below.

 

The Executive Director,

National Information Technology Authority – UGANDA (NITA-U),

Palm Courts, Plot 7A, Rotary Avenue (former lugogo bypass)

P.O. Box 33151, Kampala-Uganda

 

Tel: 0417 801 038

 

via email: hr@nita.go.ug

 

Deadline: 20th February 2023 by 5:00pm

 

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