Job Title: Office Assistant & Customer Service Representative (No Experience…
No Experience Customer Service Representative Job Opportunities – Daggo Africa Limited
Job Title: Customer Service Representative (No Experience Jobs)
Organisation: Daggo Africa Limited
Duty Station: Kampala, Uganda
About US:
Daggo Africa Limited is an indigenous E-commerce company that sells to customers in Nigeria, Ghana, Kenya, Uganda, Tanzania & 7 Others Africa Countries.
Job Summary: The Customer Service Representative will provide an amazing experience to Daggo Africa Limited Clients and Prospects. You will help Daggo Africa Limited take desired actions… by providing an amazing experience with your magical touch. Doing this will directly contribute to revenue growth for the company by product purchases, referrals & brand goodwill.
Every day, you will have the opportunity to provide prospects & clients with a positive and high-quality experience with your amazing content.
The Customer Service Rep is responsible for receiving phone calls and calling customers, interacting with delivery agents to ensure delivery is done on time, respond to comments, inquiries, and messages on our office line.
Confirming & Following-up with Every Order
You’ll have the ability to swiftly gain customer confidence and trust – with your voice.
Key Duties and Responsibilities:
- Responding to customer calls on our Company line.
- Responding to customer enquiries on our whatsApp and recovering failed orders through follow ups.
- Taking stock of products left with agents all over Africa.
- Monitoring social media and responding to messages on ads.
- Suggesting new ways to promote company offerings and to reach consumers.
- Building a social media presence by maintaining a solid online presence.
- Managing our online communities to ensure respectful and appropriate engagement.
- Responding to comments on each of our online accounts.
- Copy & paste inquiries & leads from social media into our Automated CRM System.
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Qualifications, Skills and Experience:
The applicant should hold relevant qualifications
How to Apply:
All candidates should apply online at the link below.
Deadline: 2nd, February 2023
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