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Job Title:  Digital Assistance Services (DAS) Support Assistant  

Organisation: United Nations World Food Programme (WFP)

Duty Station:  Uganda

About US:

United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their lives. On average, WFP reaches more than 80 million people with food assistance in 80 countries each year. The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to food and contribute to lasting solutions, especially in many of the world’s most remote and fragile areas.

Job Summary:  The Digital Assistance Services (DAS) Support Assistant will provide digital operational support to ensure that Karamoja Area Office programme activities are digitally enabled and efficiently implemented leveraging Karamoja Social Registry (KSR) to ensure that the right assistance is provided to the right person and to strengthen the Area Office shock responsive capabilities.

Specifically, the incumbent is expected to transform, validate or model data from different sources including KSR, Complaints & Feedback Mechanism (CFM) database (SugarCRM), COMET, WINGS, MoDA etc with the purpose of understanding or drawing conclusions from the data in order to drive management and operational decision-making i.e. the job entails turning data into information, information into insight and insight into decisions.

The incumbent will apply their knowledge and skills to ensure that staff recognize and use data as a critical enabler of effective delivery of assistance and that the different functional units actively contribute to emergence and institutionalization of a serious culture of data analysis and use to deliver impactful programmes.

Key Duties and Responsibilities:

• Gather, understand and document detailed data interaction, analysis and reporting requirements using appropriate tools and techniques.
• Mine and analyze large datasets, draw valid inferences and present them to management and functional units using easy to understand reporting tools.
• Set up and maintain automated data processes.
• Acquire data from primary and secondary data sources and maintain databases
• Implement effective processes, procedures and tools to support data collection, validation and cleansing.
• Participating in designing and carrying out assessments and surveys using digitally enabled data collection tools, training and supervising data enumerators.
• Conduct regular focus group discussions and in-depth interviews to collect qualitative data.
• Participate in development of programme indicator performance tracking dashboards to track programme indicators on a regular basis.
• Collect national level indicators that WFP programmes contribute to from the government district planning units and triangulate WFP programme data accordingly.
• Coordinate and supervise routine market price monitoring.
• Monitor and audit data quality including reconciliation of the data in KSR, COMET, MoDA, PartnerConnect etc to ensure accurate reporting.
• Strengthen beneficiary and transfer data management by ensuring compliance with corporate data standards.
• Conduct analysis of the end-to-end assistance delivery chain to provide assurance to management and relevant functional units that beneficiaries are unique and present, the right people are enrolled in interventions, payment instruments are given and remain with the right people, the right payment instructions are sent to financial service providers and are acted upon, beneficiary voices are heard, and second level reviews of business processes and outputs are done.
• Create data dashboards, graphs and visualizations and encourage their use to better enable assistance delivery and provide insights and learning needed to continuously adapt and strengthen programmes.
• Support evidence generation to document programme activity success and interest stories.
• Prepare reports for internal and external audiences using business analytics reporting tools.
• Train staff in basic data analysis and analytics and be data use culture change management champion for Karamoja Area Office field operations.
• Perform any other duties as required.

Qualifications, Skills and Experience:

• The ideal candidate for the United Nations World Food Programme (WFP) Digital Assistance Services (DAS) Support Assistant job placement should hold a University degree in mathematics, statistics, computer science, information management, finance, economics or social sciences.
• Proven five or more years of progressively responsible data analyst or business analyst work experience in an engaging and dynamic workplace environment.
• Technical expertise regarding data models, database design and development, data mining and segmentation techniques. Practical experience with software and tools including: scripting language (Matlab, Python), Querying Language (SQL, Hive, Pig), Spreadsheet (Excel) and Statistical Language (SAS, R, SPSS).
• Other computer skills include; programming (Javascript, XML), big data tools (Spark, Hive HQL) etc.
• Experience with data visualization, discovery and mapping tools such Tableau, Microsoft Power BI, ArcGIS etc.
• Awareness of overall digital governance structures and systems architecture development to support processes and assist in design of interaction between systems.
• Demonstrate continuous updates of knowledge about new technologies and product modifications.
• Broad knowledge and understanding of data collection planning process including appreciation of human factors of data collection.
• Ability to tell a story with the data to help others better understand it and its importance i.e. be able to make data meaningful to other people by turning numbers into meaningful patterns that others can use.
• Ability to look at different data sets and identify trends and what triggers those trends so that WFP can either replicate those results in the future or avoid them depending on the given pattern.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to prioritise, multi-task, coordinate workloads, and work under pressure to meet deadlines.
• Ability to be creative yet analytical with a logical mind and an eye for detail. Ability to work unsupervised and under own initiative
• Language: Fluency in written and oral English language. Ability to communicate in basic Ngakariojong, Lebthur and/or Swahili languages is an added advantage.

NB: Female applicants and qualified applicants from developing countries are especially encouraged to apply

How to Apply:

All suitably qualified candidates who wish to join the United Nations World Food Programme (WFP) are encouraged to apply online at the link below

Click Here

Deadline: 11^th March 2022

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