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Job Title:  Regional Agency Banking Officer (Fresher Job Opportunities)

Organisation: Finance Trust Bank (FTB)

Duty Station:  Kampala, Uganda

Reports to: Supervisor Agency Banking

About US:

Finance Trust Bank was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is a fully-fledged Commercial Bank serving a clientele of over 400,000 depositors and over 23,000 borrowers, through a network of 35 branches country wide. The Bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

Job Summary: To plan, coordinate and implement the recruitment, training and monitoring of the performance of Finance Trust Bank agents.

Key Duties and Responsibilities:

• Recruit agents for the bank and monitor transactions in line with the policy and procedures.
• Monitor the performance of the Bank agent in line with set targets, standards and procedures.
• Implement the training programme for agents as per agency banking annual work – plan.
• Carry out regular visits to agents to confirm compliance with the Internal Bank/ External Regulators’ policies and procedures.
• Carry out first level maintenance of agency banking equipment.
• Handle first level of customer service to agents and handle customer complaints arising from agents.
• Liaise with Marketing dept. to ensure that agent premises are properly branded and the Finance Trust Bank brand is visible at all agent premises.
• Carry out any other work related duties assigned by your supervisor from time to time.

Qualifications, Skills and Experience:

• The ideal applicant must hold a Bachelor’s Degree in any of these fields e.g. Economics, Business Administration, Social Sciences /Marketing, education, obtained from a recognised University
• At least two years’ experience in similar role.
• Certificate of Train the trainer will be an added advantage
• A good team player with excellent interpersonal skills.
• A good team leader with self-drive.
• High integrity
• Flexibility to work and travel upcountry whenever necessary.
• Excellent marketing and sales skills.
• Excellent Communication skills
• Exceptional negotiation and interpersonal skills.
• Ability to train and disseminate information to teams.
• Proficient in relevant computer applications i.e. excellent Microsoft office skills, excel, internet, etc
• Excellent analytical skills.
• Attentiveness to detail is critical.
• Demonstrated high integrity and sense of confidentiality.
• Results oriented with ability to meet deadlines.
• Flexible and able to work for long hours.
• Good interpersonal and teamwork skills.
• No previous disciplinary issues at the branch or at Head Office.
• Ability to work under pressure.
• Ability to ride a motorcycle is an added advantage.

How to Apply:

All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, Plot 115 & 121, and Katwe. P.O. Box 6972, Kampala, Uganda, and email it, as well as photocopies of academic testimonials, and a CV to jobs@financetrust.co.ug. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Deadline: 31st March 2022

NB: Only shortlisted candidates will be contacted on Tel. Numbers 0312 222600 or 0414 341275 ONLY. Please note: As per Bank procedures, No job offers are made online.

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