3 Senior Officer – Recoveries and Special Assets Management Job Vacancies – DFCU Bank

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Job Title:   Senior Officer – Recoveries and Special Assets Management (3 Job Vacancies)

Organisation: DFCU Bank

Duty Station:  Kampala, Uganda

Reports T0: Senior Manager- Special Assets Management

 

About US:

Dfcu Bank is a fast growing commercial bank offering a variety of innovative products and
services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

 

Job Summary:  The Senior Officer – Recoveries and Special Assets Management will manage the Personal and Business Banking segment NPA and written off or charged off portoflio from dfcu Bank in order to maximise recoveries on bad debts. The incumbent will manage the recoveries on the PBB accounts under Bad Bank portfolio. The jobholder will also manage the retail recoveries on any portfolio dfcu Bank takes on as a collector for example Global Trust Bank managed book which we collect on behalf of BOU.

 

Key Duties and Responsibilities:

  • Monitor and support on accounts under NPA.
  • Responsible for recoveries on PBB accounts under written off or charged off status.
  • Follow up with customers to ensure that payments are made as per agreed repayment plans.
  • Make recovery calls and/or conduct field visits.
  • Develop repayment schedules and settlements plans with the help of the Manager Recoveries based on customer’s financial situation and advise customers on alternative repayment options.
  • Resolve and provide customer service regarding loan related matters specifically recovery issues; communicate and follow up effectively with customer queries, disputes etc.
  • Process customer instructions within set TAT guidelines.
  • Collaborate with the Manager Recoveries and recommend accounts that require tougher action for escalation.
  • Prepare and Present cases to ICC that are within the mandate of ICC.
  • Follow up on matters under EDCs, Bailiffs and matters under litigation to ensure closure and that recoveries actions are done in the most cost-effective manner and within set procedures to minimize losses & negative publicity (reputational risk).
  • Process release of securities for accounts that have been paid off.
  • Following up on Insurance claims (if any).
  • Recommend accounts to be outsourced to our external debt collectors for unsecured loans and litigation depending on the matter.
  • Creating awareness to other bank staff on portfolio
  • Initiate and follow up the foreclosure process within the guidelines of the Foreclosure and manage property acquired as a result of foreclosure.




Qualifications, Skills and Experience:

  • The applicant for the DFCU Bank Senior Officers- Recoveries and Special Assets Management job must hold a Bachelor’s Degree in Economics, Statistics, Commerce, Business Administration or equivalent.
  • Four years of experience in a Financial Institution with at least Credit 1-2 years’ experience in credit approval & structuring, credit administration and debt recovery.
  • Administration and credit analysis skills are an added advantage.
  • Thorough understanding of the Bank’s Credit policies.
  • Thorough knowledge of FIA/IFRS guidelines & regulations on asset quality.
  • Basic understanding of the legal framework.
  • High standards of performance and Control of Quality.
  • Leadership, management (Initiative, decision making, dispute resolution, good customer service, very good negotiation skills).
  • Proficiency in computer packages specifically Word, Excel, and PowerPoint.
  • Knowledge of Bank governing laws and regulations.
  • Relationship management skills.
  • Excellent numerical skills.
  • Computer skills.
  • Negotiation and presentation skills.
  • Possess excellent interpersonal, written, and oral communication skills.
  • Willingness to travel extensively and to work long hours where required to achieve the Bank’s objectives.
  • Demonstrated knowledge of banking regulations, policies and procedures relating to Loan Workout processes.
  • Knowledge and understanding of the laws, processes, and documentation about foreclosures, legal action, and solvency/bankruptcies, and recovery of delinquent commercial loans.
  • Proficient in the use of Microsoft Office applications and utilization of various applications for loan collections & recovery.
  • Excellent understanding of the banking act and prudential guidelines.
  • Good knowledge of banking products and evolving credit risk management systems and Business Management / Knowledge.
  • Financial Management, Project & Data Management, Change Management, Accounting/ Budgeting skills, Risk Management, ability to identify and take corrective steps.
  • Credit evaluation skills (restructure debt).

 

How to Apply:

All suitably qualified and interested candidates please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below:

 

Vacanciesbank@dfcugroup.com

 

Deadline: 14th January 2022

 

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