UN Jobs – Senior IT Assistant – United Nations High Commissioner for Refugees (UNHCR)

 

Job Title:    Senior IT Assistant

Organisation: United
Nations High Commissioner for Refugees (UNHCR)

Position No.: T/001/01/21

Vacancy Notice: Internal/ External vacancy notice 001/Temp/2021

Duty Station:  Kampala,
Uganda

Grade: GS-5

 

About UNHCR:

The Office of the
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.

 

Job Summary:  The Senior IT Assistant will work under the
direct supervision of an IT SDM Officer/IT Country Lead for Uganda Operation.
The incumbent may play a supervisory role in overlooking the day-to-day
activities of the Telecom Operators in the offices in the area of coverage.
S/he has working relationships with UNHCR staff members in the office and other
offices within the country of assignment as well as with staff of UN agencies
and other UNHCR partners within the area of responsibility (AOR) to exchange
information and to provide assistance.

 

Key Duties and Responsibilities:  

·       
Provide
the daily Helpdesk, Troubleshooting, and technical support for all staff in
Kampala 4 offices/sites.

·       
Follow
up with MSPs (Managed Service Providers), about staff specific IT issues, and
provide assistance and feedback to the service provider about the current
status of each incident.

·       
Assist
in the management of Corporate SIM Cards (Issuance, Activation, De-Activation,
Cancellation, replacement), and maintain proper Logbook for all requested SIMs.

·       
Assist
in updates and preparations of monthly Staff Directory.

·       
Assist
in the ICT Unit assets inventory, and the issuance/return of ICT Assets
issued/returned from staff/custodians.

·       
Participate
in any simple tasks and projects as determined by the IT SDM Officer.

·       
Be
responsible for transferring items from & to Kampala main office, as well
as handling any items required to be shipped or received from other HCR
offices.

·       
Assist
in configuration & installation of radios, and VTS systems.

 


Qualifications, Skills and Experience:

·       
The
ideal candidate for the United Nations Senior IT Assistant job opportunity
should hold a High school diploma. Required.

·       
Completion
of technical school with training/certificate in Telecommunication and
Information Technology is required.

·       
At least
three years of previous job experience relevant to the ICT field is required.

·       
Knowledge
of English is required

·       
Technological
Awareness

 

Desirable
Qualifications & Competencies

·       
Additional
knowledge of another UN language is desirable

 

How to Apply:

All interested
Ugandan nationals who wish to join the United Nations High Commissioner for
Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the
link below and follow the application instructions after reviewing the job
details.

 

Click Here

 

Deadline: 21st February 2021

 

For more of the
latest jobs, please visit 
https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

 



 

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