The Ugandan Jobline

Job Title:    Relationship Manager –
Business Banking (3 Job Placements)

Organisation: DFCU
Bank

Duty Station:  Kampala, Uganda

Reports to: Senior
Manager – Commercial

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

Job Summary:  The Relationship Manager – Business Banking
will manage Business Banking relationships within commercial segments through
origination in line with targets and expectations.  The Relationship Manager will be responsible
for offering the best customer experience to the assigned clientele to ensure
retention and grow the existing business through deeper penetration into their
existing business requirements.

Key Duties and Responsibilities:  

·       
Provide
superior relationship management by ensuring customer retention, loyalty,
preference, and devotion.

·       
To
source for new SME relationships that have potential to grow & provide
superior returns.

·       
Identify
& disseminate information to & from the market/customers and alert
management on trends, risks, and opportunities to maximize & sustain
revenue.

·       
Promote
& maintain the highest standards of customer service in order to maximize
the returns from the existing relationships and attract new business from
targeted customers.

·       
Monitor
& enhance the business portfolio risk profile within agreed parameters at
all times together with Risk unit; to minimize non-performing assets and ensure
accumulation of deposits with a view of generating an inexpensive and stable
base.

·       
Constantly
explore the enhancement of the Bank’s brand name so that the Bank stands out to
the target markets as one of the best SME fields in terms of the service,
innovativeness, and customer awareness/responsiveness.

·       
Appraise
opportunities for synergy and keep well documented reports/visits/contracts
with all relationships, the bank’s management & other units.

Qualifications, Skills and Experience:

·       
The
applicant for the dfcu Bank Relationship Manager – Business Banking job
placement must hold a University Degree in business related fields.

·       
Certified
Credit Analyst.

·       
At least
four years of working experience in banking of which 2 should be in relationship
management or sales.

·       
Ability
to work under pressure.

·       
An
in-depth understanding of all bank products.

·       
Computer
knowledge especially spread sheet, word & power point.

·       
Outgoing,
self-motivated, assertive, and proactive.

·       
A
self-starter who is oriented and able to meet deadlines.

·       
A good
team player who is able to work under minimum supervision.

·       
Strong
analytical skills.

·       
Ability
to manage time and pressure effectively to ensure no loss of efficiency.

·       
Ability
to keep abreast on changes in the market, customer requirements, competitors’
responses, and the bank’s ability to use information to identify new business
opportunities and threats.

·       
Business
Acumen.

·       
Excellent
communication, interpersonal and negotiation skills.

·       
Excellent
relationship management skills.

How to Apply:

All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s including present
position and copies of relevant professional/academic certificates (University
Transcript, O and A level) to the email address indicated below;
Vacanciesbank@dfcugroup.com

Deadline: 6^th August 2020

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