Several No Experience Customer Service Jobs - Universal Bankers - Absa Group (formerly Barclays Bank UK)

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2 Psychosocial Worker NGO Jobs - Humanity & Inclusion (Salary 1.3m)

Job Title:        Psychosocial Workers (2 Entry Level Job Opportunities) (Re-advertised)
Organization: Humanity & Inclusion (Handicap International Federation)
Duty Station: Gulu and Kiryandongo, Uganda
Reports to: HI Poverty Shift Project Manager
Basic Salary: UGX 1,319,623 /=

About US:
Handicap International Federation (operating under the name Humanity & Inclusion) is an independent and impartial aid and development organisation working in situations of poverty and exclusion, conflict and disaster. We work alongside disabled and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

About Project:
The poverty shift project (Partnership for disability inclusive ultra-poor graduation project, Uganda), is a social economic empowerment and resilient project targeting 2700 ultra poor households (70% and 15% of households respectively where project holder is a woman and or a person with disability). The project will be implemented in the Northern and western regions of uganda (Kiryandongo, Uyam, Nwoya and Gulu) , the targeting of which is based on need( these regions are characterized by high national average levels of poverty ,social deprivations and disability prevalence). Toward this end, the project brings together three consortium partners with global and local technical and programatic expertise and track record to deliver a disability inclusive ultra poor graduation project to overcome exclusion of ultra poor women and persons with disabilities. This will be achieved through direct intense and time bound support to ultra poor households through interventions packages customised around four(4) graduation approach pillars of; livelihoods, social protection, financial inclusion and social empowerment.
To deliver the above mentioned, the consortia adapted the BRAC's targeting methodology and leveraged on Humanity and Inclusion (HI) expertise on disability inclusion programming, and NOWODU's district level women associations and district level DPOs networks. In addition , HI and NUWODU will advise on enterprise selection, adaptation of IGA package, provision of assistive devices and modification of home and work environment to ensure disability specific needs are met and persons with disabilities are enabled to run IGAs. These intervention will enhance skills leading to asset accumulation/diversification, productive autonomy and multiple sources of capital.

Job Summary:  Under the supervision of the HI Poverty Shift Project Manager and in coordination with the Consortium Management Unit and the technical support of the HI Technical Unit, the MHPSS Worker will have to create and maintain an environment of strict adherence to professional and HI code of conduct to ensure provision of standard psychosocial services and to prevents exploitation of beneficiaries.

Key Duties and Responsibilities:  
Ensure planning and field coordination of project activities with internal and external stakeholders
·        Participate in the monthly HI activity planning meetings
·        Develop monthly and weekly field activity plans
·        Implement field activities in collaboration with rehabilitation team (physiotherapist and occupational therapist).
Implement, facilitate and follow-up, on a daily basis, the project activities in accordance with the project implementation plans
·        In coordination with consortium partners and poverty shift project manager, occupational therapist, and physiotherapist, the Psychosocial worker will:
·        Assess needs of people with disabilities identified in coordination with physiotherapist, occupational therapist, health services and families and/or caretakers by:
·        Identify and assess for psychosocial needs of beneficiaries and caregivers according to the psychosocial assessment criteria.
·        According to the outcomes of the assessment the psychosocial worker with the rehabilitation team will develop a detailed action plan with appropriate interventions.
·        Filling the different assessments and referral forms according to the assessment's criteria.
·        Offer secure and appropriate psychosocial support by:
·        Providing psychosocial services based on the informed consent of the beneficiary and adapted to her/his needs, taking into account the limitations of the project.
·        Detecting any evolution of the cases and will modify the action plan accordingly or refer to relevant colleague, superior or stakeholders.
·        Using secure and professional methods when working with beneficiaries
·        Ensure follow up of cases and proper documentation.
·        Ensuring the responsibility of the service provided to the beneficiary.
·        Providing appropriate psychosocial sessions to people with disabilities, including caregivers, through family, groups and individual based approaches in coordination with relevant services based on the specific situation of the person.
·        Providing comprehensive individual and group sessions for people with disabilities and/or their caregivers jointly and /or not with the PTs/OTs according the action plan defined.
·        Facilitating inclusion of beneficiaries into the livelihood opportunities in the consortia.
·        Identifying his/her own limits and ask for support before any acts that could cause harm to beneficiary.
·        Refer beneficiary to other services when needed:
·        Identify needs for referrals to other relevant stakeholders and monitor referrals conducted in collaboration with the program manager and the relevant Technical Advisor (livelihoods, MHPSS, Rehabilitation and/or other)
·        Refer persons to appropriate services through adequate referral system in place; referrals can be discussed in team meetings and in close collaboration with other colleagues.
·        Recognize beneficiary needs or situations that need immediate medical care or protection measure and react in consequence making efforts to ensure that beneficiary get the appropriate services.
Participate in the data collection and MEAL activities of the project
·        In close collaboration with the MEAL team:
·        Maintain complete individual files for each beneficiary, including detailed descriptions of services provided and evolution of the case.
·        Ensure that complete beneficiary pack is properly filled and signed.
·        Respect all guidelines and documentation within the project;
·        Produce weekly activity reports and contribute in the development of project reports using HI Uganda MEAL templates
·        Maintain complete documentation for each activity following the recommendations and template of the project manager
·        Contribute to the development of the Program Managers activity reports
·        Participate in project review workshops
·        Facilitate participation of stakeholders and beneficiaries in monitoring and evaluation of activities
·        Ensure that field data collection is charged with the MEAL team.
Demonstration of an ethics, safe, secure and professional practices
·        To show professional ethics, respect and promote Humanity & Inclusion mandate and humanitarian principles at all times
·        To respect the Humanity & Inclusion protection of children policy, the protection of beneficiaries from sexual exploitation and abuse policy, the anti-fraud bribery and corruption policy and report to your line manager any non-respect of HI's policies amongst the teams or partners.
·        To report any incident or act that causes any harm to beneficiary or to others
·        To contribute to the definition and/or update of security framework at field level
·        To observe at all times strict commitment to Humanity & Inclusion Security & Safety regulations as per procedures in place at mission level
·        To support information internal dissemination to relevant focal persons at mission level aiming at reinforcing security and safety of Handicap International staff and assets
·        To participate in security meetings upon the line manager request and report relevant information to the appropriate persons

Qualifications, Skills and Experience:
·        The applicant for the Humanity & Inclusion (Handicap International Federation) Psychosocial Worker job vacancy must hold a bachelor’s degree in Community Psychology, Social Sciences, Community development or other relevant bachelor degrees with proven experience in Psychosocial, mental health and disability inclusion.
·        One year of professional experience in an NGO at officer level
·        At least 2 years of professional experience in MHPSS related work
·        At least 2 years of professional experience in Education
·        Experience in consortia lead projects
·        Experience in the fields of inclusion / accessibility of services / services to persons with disabilities
·        Experience in training of adults
·        Experience working in refugee context.

·        Strong comprehension of the psychosocial issues of children with disabilities
·        Proven project activity implementation skills in collaboration with stakeholders
·        Capacity building, training and coaching skills
·        Perfect fluency in written and oral English and strong report writing skills;
·        Familiar with MS Office (Word, Excel, PowerPoint) and internet
·        Fluently spoken local languages will be an added advantage
·        Knowledge of project cycle and related tools and methodologies
·        Knowledge of the Education and Disability Sectors in Uganda

Personal Qualities:
·        Ability to work under high pressure;
·        Strong interpersonal and intercultural skills
·        Strong communication and networking skills
·        Strong interest in the fields related to HI mandate
·        Strong team player and ability to work independently

Starting Date: October 01st 2020
Length of contract: One year - renewable
Gross Salary: UGX. 1,319,623 /=

·        Humanity and Inclusion is an Equal Opportunity Employer, we encourage females and persons with disabilities to apply to become a part of our organization.
·        HI staff must adhere to the values and principles outlined in the Code of Conduct. In accordance with these values.
·        HI operates and enforces policies on Beneficiary Protection from Sexual Exploitation and Abuse, Child Safeguarding, Anti-fraud, bribery, and corruption.
·        HI does not solicit funds in exchange for employment opportunities.

How to Apply:
If you feel you meet the requirements, please send an updated CV (3 pages max, including three professional referees current and/or past line managers) with a cover letter as One Document to HR department at indicating the position applied for.

Deadline: 7th August 2020 by 5:00pm

NB: Any efforts to influence the recruitment process will lead to automatic disqualification.

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