UN Human Resources Assistant Job Opportunities – United Nations Regional Service Centre Entebbe (RSCE)

Job Title:     Human
Resources Assistant

Organization: United
Nations Regional Service Centre Entebbe (RSCE)

Duty Station: Entebbe,

Grade: GS-6

Job Opening Reference: RSCE/TJO/018/09-2019

Reports to: Chief
of Unit 

About US:

The Regional Service
Centre Steering Committee is the decision-making body for RSCE, in compliance
with General Assembly resolutions, United Nations Secretariat rules and
regulations, strategic guidance from United Nations Headquarters and oversight
bodies. The Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.

Key Duties and Responsibilities: Within delegated authority, the Human
Resources Assistant will carry out the following duties:

  • Prepare staff members’ Education Grant
    entitlements including claims, advances, danger pay, daily subsistence
    allowance, mission subsistence allowance for Government Provided Personnel
    and Individual Uniformed Personnel, volunteer living allowance and any
    other allowances for payments in conformity and adherence to applicable
    United Nations policies e.g. staff rules, financial regulations and rules,
    ST/AI issuances or practices, IPSAS policy framework etc.
  • Accurately process the Education Grant
    entitlements, benefits and payroll for the international and national
    civilian staff and non-staff on behalf of the Client Missions and/ or the
    RSCE, as well as claims for official travel and expense reimbursements.
    Assists in managing the service line as appropriate in the business
    processes related to payroll, leave entitlements, contract extensions,
    other entitlements, separations and final payments for civilian staff,
    non-staff and uniformed personnel.
  • Implement processes related to the
    on-boarding, travel arrangements, payments of settling-in grants,
    check-in, check-out and separation activities for civilian staff,
    uniformed personnel and non-staff, as well as the installation and
    repatriation of recognized dependents.
  • Monitor and evaluate the effectiveness
    of related guidelines, staff rules, HR rules and regulations, practice and
    procedures, and makes recommendations through the Chief of Unit where
  • Process and administer end to end
    Education Grant entitlements and benefits of International staff members
    in the RSCE in an efficient and timely manner, (i.e. Personnel
    Administration of Contracts, Personnel administration of movements, Time
    Management and Separations) making proper recommendations where exception
    is required.
  • Provide guidance and advice to internal
    and external clients on Benefits and Education Grant Entitlements, Staff
    Rules and Regulations and HR guidelines and promotes a collaborative and
    client-oriented approach.
  • Review requests for Education Grant
    entitlements and claims; Handle non-routine and complex cases, undertaking
    if necessary research.
  • Assist the service line with the
    administration and certification on the processing of benefits and
    Education Grant entitlements processes in compliance with the Rules and
    Financial framework.
  • Engage in comprehensive HR strategy
    including benefits and Education Grant entitlements management.
  • Review and recommend revision to HR
    policy guidelines relating to Benefits and entitlements as deemed
    necessary. Make inputs to the design and development of the delivery processes.
  • Perform HR administration of Benefits
    and Entitlements in Umoja in line with the delegation of authority,
    maintains UMOJA entitlements and HR local contracts and administration
  • Assist in the review and processing of
    data pertaining to conditions of service
  • Resolve queries escalated in iNeed in
  • May supervise the work of Human
    Resources Assistants at the lower level.
  • Provide general office support services,
    draft and/ or process a variety of correspondence and other
  • Set up, maintain and monitor reference
    files/ records (electronic and paper).
  • Schedule appointments/ meetings, monitor
    deadlines, etc.
  • Undertake research on a range of HR
    related issues and prepare notes/ reports.
  • Maintain and monitor automated database
    containing HR related statistics and prepare periodic reports to HR
  • Prepare necessary documentation for
    distribution to various offices, departments and overseas offices.
  • Perform a variety of administrative
    duties (e.g. leave recording, request for office supplies and equipment
  • May provide guidance/ training to less
    experienced staff
  • Assist in the preparation of necessary
    documentation for distribution to various offices, departments and
    overseas offices.
  • Perform other duties as and when required by the Supervisor.

Qualifications, Skills and Experience:

  • The ideal candidate for the United Nations Regional Service Centre
    Entebbe (RSCE) Human Resources Assistant job placement should hold a 
    High school diploma or recognized equivalent. A qualification in human
    resources is desirable.
  • At least seven (7) years of progressively responsible experience in
    human resources management, administrative services or related area is
  • Experience in the application of Staff Rules and Regulations,
    policies, practices and procedures in a large-scale organizational setting
    is required.
  • Experience in the administration of a broad range of benefits and entitlements using an ERP is
  • Experience working in human resources management within an
    international organization or non-governmental organization – in a
    conflict or post-conflict setting is desirable.
  • Experience in a shared service center is desirable.
  • Languages: fluency
    in oral and written English is required.


  • Professionalism:
    Provides the delivery of a comprehensive service to the RSCE and its
    Client Missions on entitlements and benefits. Assists in managing the
    delivery of services related to entitlements and benefits to international
    staff of the Client Missions and international and general service staff
    of the RSCE, while ensuring transparency, accuracy and ensuring full
    compliance with Staff Rules and Regulations. Shows pride in work and in
    achievements; demonstrates professional competence and mastery of subject
    matter; is conscientious and efficient in meeting commitments, observing
    deadlines and achieving results; is motivated by professional rather than
    personal concerns; shows persistence when faced with difficult problems or
    challenges; remains calm in stressful situations. Takes responsibility for
    incorporating gender perspectives and ensuring the equal participation of
    women and men in all areas of work.
  • Teamwork: Works
    collaboratively with colleagues to achieve organizational goals; solicits
    input by genuinely valuing others’ ideas and expertise; is willing to
    learn from others; places team agenda before personal agenda; supports and
    acts in accordance with final group decision, even when such decisions may
    not entirely reflect own position; shares credit for team accomplishments
    and accepts joint responsibility for team shortcomings.
  • Client Orientation:
    Considers all those to whom services are provided to be
    “clients” and seeks to see things from clients’ point of view;
    Establishes and maintains productive partnerships with clients by gaining
    their trust and respect; Identifies clients’ needs and matches them to
    appropriate solutions; Monitors ongoing developments inside and outside
    the clients’ environment to keep informed and anticipate problems; Keeps
    clients informed of progress or setbacks in projects; Meets timeline for
    delivery of products or services to client.

NB: The
United Nations does not charge a fee at any stage of the recruitment process
(Application, interview meeting, processing, or training). The United Nations does
not concern itself with information on applicants’ bank accounts.

How to Apply:

Please note that
failure to comply with the below will render your application invalid for this

  • All applicants must apply using a Personal History Profile generated
    from INSPIRA (Click Here) as
    soon as possible after the job opening has been posted and well before the
    deadline stated in the job opening.
  • All applications must be accompanied by the following which MUST be
    provided at the time of submission:
  • Signed Personal History Profile (PHP) as generated  from INSPIRA (Click Here) to generate an account
    and the PHP) submitted as a PDF or JPEG attachment to the document.
  • Latest performance evaluation report (for internal UN Candidates).
  • Copy of High School Diploma.
  • Copies of other relevant certificates and diplomas.

Email details to: rsce2-recruitment@un.org

NB: Please
enter the reference of the job opening in the subject line of your e-mail. Each
applicant must bear in mind that submission of incomplete or inaccurate
applications will render that applicant ineligible for consideration for the
job opening. Initial screening and evaluation of applications will be conducted
based on the information submitted. Applications cannot be amended following
submission. The position is OPEN TO NATIONALS OF UGANDA AND / OR LEGAL

Deadline: 30th September 2019

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