UN Diploma Jobs – Human Resources Assistant – United Nations Regional Service Centre Entebbe (RSCE)

Job Title:    Human Resources

Organization: United
Nations Regional Service Centre Entebbe (RSCE)

Duty Station: Entebbe,

Job Opening Number: RSCE/TJO/014/07-2019

About RSCE:

The Regional Service
Centre Steering Committee is the decision-making body for RSCE, in compliance
with General Assembly resolutions, United Nations Secretariat rules and
regulations, strategic guidance from United Nations Headquarters and oversight
bodies. The Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.

The Regional Service
Centre, as approved by the Member States, is owned, managed and staffed by the
regional missions it serves. This framework reinforces the existing missions’
chain of command structures and lines of authority in a manner that does not
create an additional layer between Headquarters and the regional missions. It
also ensures that staffing for RSC.

Key Duties and Responsibilities: 

Administration of entitlements

  • Assist in the preparation of staff
    members’ entitlements including claims, danger pay, daily subsistence
    allowance, mission subsistence allowance for Government Provided Personnel
    and Individual Uniformed Personnel, volunteer living allowance and any
    other allowances for payments in conformity and adherence to applicable
    United Nations policies e.g. staff rules, financial regulations and rules,
    ST/AI issuances or practices, IPSAS policy framework etc.
  • Process the entitlements, benefits and
    payroll for the international and national civilian staff and non-staff on
    behalf of the Client Missions and/or the RSCE, as well as claims for
    official travel and expense reimbursements.
  • Assist in managing the Service Line as
    appropriate in the business processes related to payroll, leave
    entitlements, contract extensions, other entitlements, separations and
    final payments for civilian staff, non-staff and uniformed personnel.
  • Assist in the processes related to the
    on-boarding, travel arrangements, payment of settling-in grants, check-in,
    check-out and separation activities for civilian staff, uniformed personnel
    and non-staff, as well as the installation and repatriation of recognized
  • Process and administer end to end
    entitlements and benefits of International staff members in the RSCE in an
    efficient and timely manner, i.e., Administration of Personnel Contracts,
    Personnel administration of movements, Time Management and Separations.
  • Advise internal and external clients on
    Benefits and Entitlements, Staff Rules and Regulations and HR guidelines
    and promotes a collaborative and client-oriented approach.
  • Review and process requests for
    entitlements and claims.
  • Assist the service line with the
    administration and certification on the processing of benefits and
    entitlements processes in compliance with the Rules and Financial
  • Determine and process financial
    entitlements related to appointments, reassignments, ongoing entitlements
    and salaries.
  • Accurate and complete submission of
    claims and entitlements.
  • Perform HR Administration of Benefits
    and Entitlements in UMOJA, maintains UMOJA entitlements and HR local
    contracts and administration roles.
  • Assist in the review and processing of
    data pertaining to conditions of service.
  • Resolve queries escalated in iNeed in


  • Provide general office support services;
    drafts and/or processes a variety of correspondence and other
  • Sets up and maintains reference
    files/records (electronic and paper).
  • Schedule appointments/meetings, monitor
    deadlines, etc.
  • Research on a range of HR related issues
    and assist in the preparation of notes/reports.
  • Maintain automated database containing
    HR related statistics and prepare periodic reports.
  • Assist in the preparation of necessary
    documentation for distribution to various offices, departments and
    overseas offices.
  • Perform a variety of administrative
    duties (e.g. leave recording, request for office supplies and equipment,

Qualifications, Skills and Experience:

  • The ideal candidate for the United Nations Regional Service Centre
    Entebbe (RSCE Human Resources Assistant job placement should hold a High
    School Diploma
  • Technical or vocational certificate in the field of human resources
    management or business administration is highly desirable.
  • Proven knowledge of SAP and/or UMOJA is desirable.
  • At least four years of experience in human resources management,
    administrative services or related area is required.
  • Experience in application of UN Staff Rules and Regulations related
    to Human Resources Management in an operational environment is desirable,
    including administration of a broad range of entitlements and benefits
    using SAP or Umoja.
  • Working experience in an International Organization in human
    resources management is desirable.
  • Languages: Fluency
    in English or French, (both oral and written) is required; knowledge of
    the other is desirable. Knowledge of another official United Nations
    language is an advantage.


  • Professionalism:
    Knowledge of human resources policies, practices and procedures and
    ability to apply them in the Service Line. Staff Rules and Regulations,
    respective administrative instructions and information, human resources
    policies, process pre-requisites, standard operating procedures. Shows
    pride in work and in achievements; demonstrates professional competence
    and mastery of subject matter; is conscientious and efficient in meeting
    commitments, observing deadlines and achieving results; is motivated by
    professional rather than personal concerns; shows persistence when faced
    with difficult problems or challenges; remains calm in stressful
    situations. Takes responsibility for incorporating gender perspectives and
    ensuring the equal participation of women and men in all areas of work.
  • Teamwork: Work
    collaboratively with colleagues to achieve organizational goals;
    willingness to learn from others, ability to develop and maintain
    effective work relationships with supervisors and colleagues, shares
    credit for team accomplishments and accepts joint responsibility for team
  • Client Orientation:
    Considers all those to whom services are provided to be
    “clients” and seeks to see things from clients’ point of view;
    Establishes and maintains productive partnerships with clients by gaining
    their trust and respect; Identifies clients’ needs and matches them to
    appropriate solutions;
  • Monitors ongoing developments inside and outside the clients’
    environment to keep informed and anticipate problems; Keeps clients
    informed of progress or setbacks in projects; Meets timeline for delivery
    of products or services to client.

How to Apply:

All suitably
qualified and interested Ugandan candidates should send their applications with
the following documents:

  • The United Nations Personal History form
    (P-11), Download Here;
    This should be signed
  • Proof of required academic certificates
    i.e. Academic Certificate(s) and/or High School/Secondary Diplomas
  • Latest performance evaluation reports /

The applicants with
the completed documents are strongly encouraged to apply via e-mail and must
include the Vacancy Announcement Number (check beginning of this advert) and
Job Title to: rsce2-recruitment@un.org

Deadline: 8th July 2019

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