Regional Manager – Central Job Placement – UGAFODE Microfinance Limited (MDI)

Job Title:       Regional Manager – Central

UGAFODE Microfinance Limited (MDI)

Duty Station: Kampala,

About US:

UGAFODE Microfinance
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to provide
quality microfinance services.

Job Summary:  The Regional Manager – Central will be responsible
for the administration and efficient operation of full service branches within
his/her assigned region, including operations and all other aspects of the
regional office’s loan delivery, customer service, processes and procedures,
plans and steering a high growth portfolio (loans and savings) in accordance
with regulatory and other UGAFODE policies and procedures.

Key Duties and Responsibilities: 

  • Develops/reviews annual budgets and work plans in liaison with
    branch managers and other stakeholders as well as; ensuring adequate
    staffing to manage the strategic and operational objectives of the
    regional office and the institution at large in compliance with set
    policies & procedures at all times.
  • Plan and monitor portfolio growth in the branches, monitors the
    regional office performance and growth of clientele base and business
    volume of the regional office.
  • Provides leadership in identification, assessment, monitoring and
    overall management of customer concerns so as to promote Customer needs
    and potential improvement in product quality, ensure customer satisfaction
    and retention through the use of standard customer care survey tools.
  • Ensures oversight to operational efficiency by making reviews of the
    company policies and procedures with recommendations to management.
    Administers staff meetings, discipline and enforces compliance to UGAFODE
    set standards and procedures at all times.
  • Analyses, compiles and provides required reports and analysis to
    management as per the most recent update of reporting requirements. Such
    reports may include Quarterly, monthly, weekly and daily reports and as
    may be required.
  • Responsible for appraising, approval and or refer of all branch
    loans that are above 5M in accordance with UGAFODE credit policies and
  • Prepares and coordinates sales strategy to drive growth within the
    region by assessing local market conditions and identifying current and
    prospective sales opportunities as well as acting as functional liaison
    for operational activities between branch Sales and all operational
    support departments.
  • Conducts periodic branch operational audits to ensure adherence to
    policy and procedures, ensuring that acceptable audit results and
    adherence to branch and regulatory procedures audits at all times.
  • Takes full responsibility for guiding of all direct reports,
    focusing on all aspects of sound people management e.g. Coaching, On-the-job
    training, Development, Performance Management, compliance to set standards
    and Employee engagement.

Qualifications, Skills and Experience: 

  • The ideal candidate for the UGAFODE Microfinance Limited (MDI) Regional
    Manager – Central job must hold a Bachelor’s degree in Commerce and
    Accounting (B.Com), business administration (B.BA/Banking), or related
  • Five years of work experience in a recognized micro finance institution
    or commercial bank, with at least one year’s experience at branch Manager
    Level, or other acceptable supervisory capacity such as Credit Supervisor,
    or Accountant.
  • Planning and organizing
  • Customer-oriented
  • Integrity and professional ethics
  • Teamwork
  • Influencing and negotiation
  • Business management skills.
  • Credit analytical skills
  • Financial management skills.
  • Technical Pre-requisite
  • A sound knowledge of micro finance, principles, and practices of
  •  Extensive and in-depth
    knowledge of Branch management/Operations in a Banking environment
  •  Knowledge of the full MS
    Office suite

How to Apply:

All suitably
qualified and interested persons who meet the above criteria should submit (as
one document) motivation letters together with an up to date CV to our email
only: (Please indicate the position you are applying
for in the subject line e.g. “Regional Manager – Central”). Applications should
be addressed to the Head of Human Resource.

Deadline: 31st July 2019

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